The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Order placed and paid with express delivery 48-72h and paid the same day, I received it after 15 days after having to send multiple emails
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Response from MiniMX
Hello, The COLISSIMO option is not an express delivery option, we will be able to offer you an express service in a few weeks with the integration of the CHRONOPOST service. Your order placed on 15/03 was handed over to Colissimo on 16/03 without any delay, unfortunately the abnormal delay is independent of our will, our services have repeatedly reported the incident in order to unblock the delivery of the package which seemed to have suffered an incident. We apologize for this abnormal delay which is unfortunately independent of our will. Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
Very easy to find items on the site. Very fast delivery: 2.5 days. However, the two clutch levers are not mountable because the machining was poorly done, I had to file the parts to be able to mount them.
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Acheteur Vérifié
Rating: 1 out of 5
Terrible customer service, avoid, motorcycle having 2 months and not even 3 hours of use, brake pads faulty and caliper faulty, no warranty even though it's a factory problem!! terrible!!
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Response from MiniMX
Hello, The brake pads are exclusively related to your usage, we cannot guarantee consumables (inner tube, tires, pads...etc). Regarding your comment, it does not concern the current order. Sorry that the customer service response is not favorable, please note that you have loyalty points available on your customer account. Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
the wiring harness is of poor quality I'm on it
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Response from MiniMX
Hello, This is the standard CDI harness with one pin, what is the problem with your product?
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Acheteur Vérifié
Rating: 1 out of 5
Part ordered, said to be in stock, still no news of it nor tracking number, nothing. I don't know where the parts come from but if it's from China I can go on AliExpress by myself.
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Response from MiniMX
Hello, Our warehouses are located in 83 in Frejus and all our shipments come from our only and unique logistics site. Your order placed on 09/03 was shipped on 09/03. We are doing everything necessary as soon as possible for this abnormally long delay on your order. Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
Package not presented, (delivery address in a store...) returned to you without any notice of passage or call/SMS, and at my expense. SUMMARY: no material, but lost 5.50€!!
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Response from MiniMX
Hello, Indeed the return was made without notice of passage or delivery attempt, a request for reimbursement of shipping costs has just been made. We apologize for this abnormal process which is unfortunately independent of our will and remain at your disposal. Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
Received parts that were not the ones ordered, very poor customer service, unprofessional.
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Response from MiniMX
Hello, We are very surprised by your comment about our customer service which responded and fully refunded due to a stock error on this product. Indeed, we have a response time to process the customer service file and get a favorable opinion. Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
I bought a motorcycle some time ago that broke down after the first wash...
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Response from MiniMX
Hello, Indeed, be careful to properly protect your electrical parts on your motorcycle, cover your exhaust, protect your air filter and carburetor. If you wish to obtain technical support, do not hesitate to contact us again. Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
The helmet had dents on the front
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Response from MiniMX
Hello, Your order concerns a twin air filter and a protective spray. Please match your comment to your order. Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
Hello, my part arrived broken, what are you doing?
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Response from MiniMX
Hello, We invite you to contact customer service at 0972390537 so that they can take the necessary steps. Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
Delivery was compliant and very fast, unfortunately I have a problem with the motorcycle, no engine adjustments have been made, the motorcycle does not run, it stutters, I strongly advise against buying your motorcycle online!
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Acheteur Vérifié
Rating: 1 out of 5
Not adaptable to the pocket yet it's the right item
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Response from MiniMX
Hello, Have you contacted customer service so they can check compatibility with your product? What is your pocket bike? The return form is available on your Mini MX account or at the bottom of the website, feel free to return the product you will be refunded. Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
I have not received my package I want to be refunded
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Acheteur Vérifié
Rating: 1 out of 5
this is not the correct part ordered, the part is air filter box yamaha beluga 50 cc year 1992 diameter 35 and not an air filter box yamaha PW 50
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Response from MiniMX
Hello, The ordered part is as its name indicates: BOX / BLACK AIR FILTER YAMAHA PW 50 We do not sell parts for the BELUGA 50CC from 1992. You can return the product by downloading the return slip located at the bottom of the website. Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
Good
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Response from MiniMX
Hello, We thank you for your feedback, however we do not really understand the rating of 1/5. Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
Hello, I would have liked to give 4-5 stars with previous orders but in the last order the two exhaust cartridges are scratched and the end is broken and
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Response from MiniMX
Hello, First of all, please excuse us for the inconvenience, have you contacted customer service to report this? Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
Good site but received incomplete order, product loss on the way
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Response from MiniMX
Hello, We apologize for this inconvenience, have you contacted customer service? Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
Missing a part in the order
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Response from MiniMX
Hello, Have you contacted customer service to report this? Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
Transmission kit ordered "for all models" and nothing fits! Tire ordered in 14 inches and received in 12! Avoid this company, not serious.
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Response from MiniMX
Hello, The standard arm protection is the most basic arm protection, we are sorry that it does not fit on a YCF, you can choose the YCF part available in the catalog to avoid any incompatibility. Regarding the pneumatic, we apologize for this preparation error, have you contacted customer service so they can quickly make the exchange for you? Please note that if the error comes from our preparation, we will obviously take back and exchange or refund, the return is covered. Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
Product mounted and 5 hours of driving later all the teeth broke. 72 hours for TNT not great
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Response from MiniMX
Hello, If the teeth have broken again, it may be that the issue does not come from the pinion, these are the original parts from the YX brand. Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
Package received that does not correspond to the order
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Response from MiniMX
Hello, What motorcycle do you have? The KLX type plastic kit is only compatible with KLX type Pit Bikes. Would you like to return your product? Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
Too many products out of stock, I do not recommend this site
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Response from MiniMX
Hello, Unfortunately, restocking this year has been slowed down mainly due to the health crisis we are experiencing. The delays have doubled or even tripled, which significantly impacts our activity. We are doing everything we can to reduce these delays in order to offer you the entire catalog. Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
Incorrect size needle, ordered for nothing.
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Response from MiniMX
Hello, If you wish to return your item for a refund, the return slip is available at the bottom of the page. Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
I had ordered parts, okay they came but there are parts that were torn and others I feel were already used
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Response from MiniMX
Hello, Have you contacted customer service? Would you like to return the product? Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
I received an ignition that does not spark, the parts are not checked before sale, I find that unfortunate
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Acheteur Vérifié
Rating: 2 out of 5
3 of my items need to be returned because the description of the items is not precise enough and these items do not correspond to my motorcycle, despite contrary indications in some descriptions. The site itself is well done and the delivery is perfect too. But the lack of precision in the descriptions means that I often have to return my items, which costs me money and greatly disappoints me. Moreover, I contacted you by phone for additional information on the correspondence of the items with my motorcycle, I was redirected to the online chat which told me to look directly on my motorcycle, in the end I have no additional information. Very disappointed with this order.
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Acheteur Vérifié
Rating: 1 out of 5
Engine arrived with problems, rotor and ignition coil dead and the new ordered part had a cut wire, it is not normal that I have problems with the 150yx
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Acheteur Vérifié
Rating: 2 out of 5
I ordered a performance ignition kit that arrived on time but the wires of the wiring harness were poorly crimped and came undone when I tried to connect them. The terminals of the coil also broke. I had to redo all the connections. In addition, the anti-parasite was damaged and broke when I put it on the spark plug. I had a start of dialogue with customer service who asked me questions about my problems but after answering I received no response...
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Acheteur Vérifié
Rating: 1 out of 5
Not satisfied at all
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Response from MiniMX
Hello, Can we provide you with support or answers? Please note that the return conditions are available at the bottom of the page and that you can return products that do not suit you. Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
More than 1 week for preparation
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Response from MiniMX
Hello, We were moving from 01/25 to 02/08 inclusive, all our orders resumed shipping the week of 02/08. The message was noted at the top of the site and in the main banner. We sincerely apologize for this exceptional delay related to our relocation, our teams did their best to catch up on 15 days of accumulated orders as quickly as possible. We are now back to normal and have resumed our level of service and order processing. Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
delivery in 2 weeks I ordered a poster for €1 instead I received a pair of valve caps lol ... it's getting worse unfortunately.
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Response from MiniMX
Hello, We were moving from 25/01 to 08/02 inclusive, all our orders resumed shipping the week of 08/02. The message was noted at the top of the site and in the main banner. We apologize for this exceptional delay related to our relocation, our teams did their best to catch up on 15 days of accumulated orders as quickly as possible. We are now back to normal and have resumed our level of service and order processing. Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
Still the same problem, deliveries are way too long.
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Response from MiniMX
Hello, Shipped on 15/02 without delay delivered on 18/02, deadline respected, you chose COLISSIMO the delays are 48h/72h. You have placed several orders and with each order, you leave negative comments. Your only goal is to disparage our company. Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
I did not receive my 12" wheel air chamber
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Response from MiniMX
Hello, Did you contact the sales and customer service? Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
Catastrophic, never received the order and to this day still no refund... If no refund or solution by Friday, I will block payment via Mastercard.
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Response from MiniMX
Hello, You placed an order on Saturday 13/02 and it was shipped on 15/02. Unfortunately, your package heading to Belgium could not be delivered to your address for reasons unknown to us as indicated by your package tracking, it is apparently being returned to us as of 24/02: Colissimo message: Wednesday 24 February Your package is in transit on our logistics platforms to be delivered to you as quickly as possible. You will understand that this is independent of our will, you will of course be refunded the full amount of your order upon receipt in the warehouse. We sincerely apologize for this inconvenience. Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
In a word CATASTROPHIC 3 orders placed and 3 problems First order Ref 0001196426, the tapered bearings were not the right ones, I returned them and I never received a refund... order N 2 ref 0001200251 never arrived and was returned to the sender for no reason... order n3 ref 0001199329 same as order number 2 I called to have my parts resent and apparently that is not possible. To date I have received no refunds. If by the end of the week I do not have a refund, I will block transactions via Mastercard. We can conclude that the service is deplorable, I strongly advise against this site
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Response from MiniMX
Hello, Your first order concerns a YCF tapered bearing KRDIRECTION41 TAPERED STEERING BEARING YCF 41-23.5MM / 41-22MM We are sorry that this is not compatible with your motorcycle. The return was registered on 25/02 and accounting refunded on 26/02, you should have received the refund on your original payment method. The second order left our premises but for reasons unknown to us it was not delivered in Belgium and was returned to the sender, according to the tracking it is still in transit, the same for the third order, there must really be an address problem or a problem with the Colissimo service in Belgium because two orders were returned to the sender with the indication:
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Acheteur Vérifié
Rating: 2 out of 5
Disappointment, very long delivery time additional payment for express delivery 24/48h not blocked on their site despite the move. After calling after 15 days, I was told that my parts would be shipped on Monday without fail received Friday (5 days later) total delay 3 weeks!!! Not very serious .....
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Response from MiniMX
Hello, We were moving from 25/01 to 08/02 inclusive, all our orders resumed shipping the week of 08/02. The message was noted at the top of the site and in the main banner. We apologize for this exceptional delay related to our relocation, our teams did their best to catch up on 15 days of accumulated orders as quickly as possible. We are now back to normal and have resumed our level of service and order processing. Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
Following my order, I was called and told that the color chosen for my gloves is no longer available, forced to take another color. Following that, I received my package where my boot bag is torn, following that I was given a voucher for the amount but no more bags available, so I end up with gloves not in the right color, an unusable boot bag, and a voucher on a site where there is nothing left at a low price or items that interest me.
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Acheteur Vérifié
Rating: 1 out of 5
Wednesday 17 February: Your package could not be delivered, it is being returned to the sender. Wednesday 17 February: Your package is at the delivery site serving your address. We are preparing it for delivery.
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Response from MiniMX
We are not systematically trying to clear ourselves but this is independent of our will and we are again sorry for all these troubles. Rest assured that you will be refunded upon receipt of the order in our warehouses, do not hesitate to get back to us if needed. We invite you to choose another delivery method (relay point or GLS home) for your next deliveries and to verify the delivery information. Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
The plastic kits were not the right size
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Response from MiniMX
Hello, You purchased plastics for YCF 50A compatible only for YCF 50A. If your plastics are not the right size, it means you took the small YCF and you probably have a normal YCF model.
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Acheteur Vérifié
Rating: 1 out of 5
Order received but not on time, I paid to have the parts in 48h72 not received in 48 or 72 hours, I was just told that Mini MX was changing locations, no commercial gesture nothing
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Response from MiniMX
Hello, We were moving from 25/01 to 08/02 inclusive, all our orders resumed shipping the week of 08/02. The message was noted at the top of the site and in the main banner. We sincerely apologize for this exceptional delay related to our relocation. Best regards, Mini MX
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