The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Hello, we waited for the arrival of your pads from our supplier longer than we should have during the confinement period. We apologize for the inconvenience. Best regards, the MiniMX team
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Acheteur Vérifié
Rating: 1 out of 5
I did not receive the model ordered, I had ordered a model with disc brakes and I ended up with drum brakes.... Not serious
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Response from MiniMX
Hello, We are surprised by your message, can you send us photos of your motorcycle at [email protected] Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 1 out of 5
I paid more to receive my package quickly and after 10 days it is still not here, no communication from MINI MX and not the slightest explanation
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Response from MiniMX
Hello, As we indicate at the top of the page: Minimx continues to ensure its home delivery service, delivery delays are possible due to current health restrictions, we invite you to be patient and understanding. Your package left our warehouses on time and was handed over to GLS for delivery in Belgium, your package has indeed been delayed, and this is certainly related to the health crisis. Traffic seems to be gradually returning to normal and we hope to guarantee normal delivery times in the coming weeks. Once again, this is unfortunately independent of our will, as we have no delays in our order preparations. Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
Good
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Acheteur Vérifié
Rating: 2 out of 5
The site is very good but the delivery is not great because my rim was damaged
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Acheteur Vérifié
Rating: 1 out of 5
very slow delivery even though I took the 48/72h option
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Acheteur Vérifié
Rating: 1 out of 5
I did not receive the right parts, two brake levers, the wrong piston and carb, I am disappointed with my experience and I don't even have the heart to return the material.
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Acheteur Vérifié
Rating: 1 out of 5
Bad
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Response from MiniMX
Hello, Can you clarify your opinion? Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 1 out of 5
Opened material and visibly already used. Does not work (Bosh activated line plus)
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Response from MiniMX
Hello, All the products we sell are new. If the product received does not seem to respect this, we strongly invite you to contact our after-sales service at [email protected], attaching your order number and photos or video of the product. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 1 out of 5
1 week delay on the order, (with a 1 day delivery) and segment on the piston arrived damaged, after-sales service contacted, I sent proof etc. and since that day no response
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Response from MiniMX
Hello, As indicated on our site at the time of your order during the health crisis, deliveries are taking place but may sometimes be delayed. We apologize for the inconvenience, but be assured that our delivery partners have done their best during this complicated period. Regarding your segmentation, we have not received any message or photo from you. Looking forward to receiving your elements. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 1 out of 5
Zero! Never received my order! No possible recourse! 134 euros down the drain and mini mx doesn't care since the delivery person provided proof of delivery! Thanks again for the waste of time and money! I am therefore turning to the competition small mx wkx racing crf50shop!
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Acheteur Vérifié
Rating: 1 out of 5
Order placed 1 week ago with a 48/72h delivery and still nothing received to this day. Customer service that does not respond to messages.
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Acheteur Vérifié
Rating: 2 out of 5
Dirt bike delivered in 11 days instead of the expected 48 to 72 hours. The bike arrived in its metallic frame damaged. Due to the carrier and MiniMX. No address was on the delivery note, just a name and a city (good luck finding the driver) so after worrying and with the tracking number I managed to deal with DB Schenker but the bike arrived damaged, the upper fork tube was broken and the deco kit was damaged with the fixing bracket bent. After a phone call and 3 follow-up emails still no news. Hoping that things will move after this 3rd follow-up.
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Acheteur Vérifié
Rating: 2 out of 5
Damaged parts
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Acheteur Vérifié
Rating: 2 out of 5
Hello, I received the empty box
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Acheteur Vérifié
Rating: 2 out of 5
Very disappointed with my last order, the motorcycle lift is missing the tray and a Molkt 26 carburetor is missing the mixture screw, impossible to use it and they don't sell the screw separately
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Acheteur Vérifié
Rating: 1 out of 5
I had several issues with my order I sent messages and no one replied!
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Acheteur Vérifié
Rating: 1 out of 5
Terrible!
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Acheteur Vérifié
Rating: 1 out of 5
Hello, I am not satisfied because the crankshaft is damaged, the bearings are stuck, and the connecting rod is the same.
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Acheteur Vérifié
Rating: 1 out of 5
I didn't receive the same thing.
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Acheteur Vérifié
Rating: 2 out of 5
I opened the package which was damaged and while assembling the bike I discovered that the front brake disc was warped and that the handlebars were bent. The seat height is not correct either, it measures 78cm instead of 83cm
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Acheteur Vérifié
Rating: 1 out of 5
There are missing fairings.
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Acheteur Vérifié
Rating: 1 out of 5
Almost 1 month for a delivery!!!! No excuse from customer service!!!! If I hadn't called or sent emails, my package would still not have been delivered.
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Response from MiniMX
Hello, We sent out 3 TNT packages, the first one lost by TNT, the second one returned to the sender the next day for no reason, the third one sent urgently following your emails. I even tried to contact you yesterday on your phone to ask if you had finally received the engine, but I reached your voicemail. You know perfectly well this is independent of our will. Please excuse us for this unpleasant situation. Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
I haven't received my package.
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Response from MiniMX
Hello, As you may have seen with our customer service, the transport company organized a return to the supplier for no reason. You also discussed with them the resending of a new order directly to your home, but this time with another carrier. We therefore do not quite understand the purpose of your message while knowing that you are perfectly aware of the situation and the process in place? Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 1 out of 5
I already ordered a pair of gloves, they never arrived or I requested delivery, so returned to the supplier from which I still have not received a refund for already two months. I ordered a pair for 35 euros and the gloves received do not match the photo on the site. I sent emails with photos; my gloves have no design inside as shown in your photos, and it seems that the material is not the same, lighter. Here I am a seller, so I know a bit.
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Response from MiniMX
Hello, You purchased O'Neal gloves that come directly from them. If you wish, you can contact them, and you will see that we are one of their distributors. You have indeed received the O'Neal Mayhem Crank gloves. Regarding your previous pair of gloves, what is the order number? Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 1 out of 5
I am a small customer, for a few years, 15 days ago, by my fault, I made a mistake in the size of an air filter costing 9.90 euros. I had to return it, order a new one along with other parts. I took the liberty of asking for a discount by phone, and the response from the lady was: 'Sir, no way, you need to read the general sales conditions carefully...'!! Congratulations on this hyper-commercial response... the bike shop was able to respond much more commercially to my requests. To whom it may concern, goodbye!!
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Response from MiniMX
Hello, We accept returns of products that do not suit you for a refund. We offer free shipping for purchases over 39 euros; these are our commercial conditions. We could not offer you more for your order knowing that you have already benefited from a 6 euro discount on each pair of grips and a 3 euro discount on your air filter. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 1 out of 5
I am really disappointed; this company has changed a lot. We ask for information, and we are told to call a premium number for nothing, and then they make no gestures even though it is them who made the mistake, and I am still waiting for a response to my email.
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Response from MiniMX
Hello, You wanted additional information about your delivery. We gave you the carrier's number. We strive to respond as quickly as possible to all our emails within the scheduled hours for this purpose. Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
Half of the package.
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Acheteur Vérifié
Rating: 2 out of 5
Did not receive the ordered item, slight difference and no understanding from the chat service
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Acheteur Vérifié
Rating: 2 out of 5
Some items were missing from my order and after sending an email still no news and impossible to reach by phone
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Acheteur Vérifié
Rating: 1 out of 5
The inner tube received had 3 holes, and moreover, it was not the right brand or model.
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Acheteur Vérifié
Rating: 1 out of 5
A week to prepare 10 items outside the deadline; I will no longer order any parts. Moreover, be careful because the technical sheets are not correct; there are plenty of other examples to give, but it's too long to explain; I would waste my time saying that you really shouldn't order anything on this site.
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Response from MiniMX
Hello, Our teams are doing their best to process orders as quickly as possible during this difficult epidemic period when our staff is unfortunately not complete. Our suppliers are also experiencing delivery delays for the same reasons. I am sure you can understand this. Best regards, Mini MX Best regards,
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Acheteur Vérifié
Rating: 1 out of 5
I ordered a cover and starter for a mini quad; the reference apparently corresponded to my Apollo mini quad. However, it does not fit!
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Acheteur Vérifié
Rating: 1 out of 5
Defective order.
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Acheteur Vérifié
Rating: 1 out of 5
I am not satisfied with the purchase I made because the delay was extremely long. I requested the cancellation of my order; I was asked to wait, and when I asked again to cancel the order, I was told that the order would be shipped the next day and that a small gift would be included, but that never arrived with the package. So no, I am not satisfied with my purchases on this site.
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Response from MiniMX
Hello, Our teams are doing their best to process orders as quickly as possible during this difficult epidemic period when our staff is unfortunately not complete. Our suppliers are also experiencing delivery delays for the same reasons. I am sure you can understand this. Best regards, Mini MX Best regards,
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Acheteur Vérifié
Rating: 1 out of 5
3 weeks to receive my order only to find out that the key switch I bought does not work because the wires were not connected correctly according to the original color code; the result is a match that is useless.
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Acheteur Vérifié
Rating: 1 out of 5
Several orders placed, 1 part out of 2 is compatible. Purchase of a Mikuni 26 carburetor repair kit, yet all identical, 1/3 of the parts are compatible, just Chinese stuff.
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Acheteur Vérifié
Rating: 2 out of 5
I did not receive my rim strip that I ordered
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Acheteur Vérifié
Rating: 1 out of 5
Very disappointed upon the arrival of my order; the shock absorber was missing. (Difference in weight between the departure 2.85kg and the arrival 0.400g, but that doesn't shock the post office) Mini MX's proposal was a credit of 40 euros when the shock absorber is worth 60 euros. Waiting to be contacted again by the post office.
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Acheteur Vérifié
Rating: 1 out of 5
Very disappointed with my order. This is the first time I order from you. I placed my order on 15/04. As I write this message, it is 28/04, and I still haven't received anything. I paid quite dearly (1/3 of my order) for a fast delivery service in 48 to 72 hours because I urgently needed parts!
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