Customer reviews of MiniMX

Hello, Regarding your previous order, the status of your delivery tracking is marked as delivered for home delivery. An investigation has however been requested from the postal services. But the tracking is valid. Best regards, The MiniMX team

Hello, You benefited from free delivery on your order, what would you like to be refunded? Due to the bulk of your package, your order was delivered in 48h. Rest assured that the carriers do their utmost to deliver orders as quickly as possible. Best regards, The MiniMX team

Hello, Your package is in transit. You can find your order tracking number simply by logging into your customer account. Best regards, The MiniMX team

Hello, Regarding your delivery, you chose a delivery in 48/72 working hours, which obviously does not include the weekend, your delivery was therefore delivered on time. As for the connections, you have on our product sheets, diagrams (for reference) to help you with your connections. The connection of an ignition plate is done with a voltmeter, the colors do not necessarily match. We remain at your disposal. Best regards, The MiniMX team

Hello, It is a stator from the brand TNT, not Yamaha, hence the price difference. We invite you to try it, you will see that it has the same performance as the original. Best regards, The MiniMX team

Hello, You contacted us regarding your oil filter. Paper filters are no longer made by manufacturers. We manage to have some, still sometimes thanks to some of our suppliers, but it is becoming increasingly rare. The filter you received is of better quality, for the same compatibility. Best regards, The MiniMX team

Hello, We do not quite understand your opinion. There is no size difference on the cables, it's standard! These cables are standard and therefore compatible with all MIKUNI, MOLKT, JINKE (non-bent) carburetors and quick pull for Dirt Bike, Pit Bike. Best regards, The MiniMX team

Hello, Did you contact our after-sales service? Best regards, The MiniMX team

Hello, Your package is on its way. You can find your order tracking number simply by logging into your customer account. Best regards, The MiniMX team

Hello, If you are absent and the package does not fit in your mailbox, the delivery person will drop the package at the nearest pickup point to your home. Please note, not all pickup points accept packages from all delivery companies. Best regards, The MiniMX team

Hello, We do not quite understand your opinion. There is no size difference on the cables it is standard! These cables are standard and therefore compatible with all MIKUNI, MOLKT, JINKE (non-bent) carburetors and quick pull for Dirt Bike, Pit Bike. Best regards, The MiniMX team

Hello, Which part on a repair kit can explode in your face? We do not quite understand. Regarding the delivery, your package was not accepted by the post office, it was therefore automatically directed to the billing address you mentioned in your customer account. Best regards, The MiniMX team

Hello, have you contacted our after-sales service to report the wrong diameter received? We remain at your disposal. Best regards, The MiniMX team

Hello, no dirt bike site offers free returns, rest assured that we always provide our best offers on deliveries. Best regards, The MiniMX team

Hello, We are sorry for the inconvenience, however, on your delivery request you indicated a store or professional premises, which is not found in the colissimo archives. The delivery could therefore not be made to the desired address but in the same neighborhood requested from a merchant. Best regards, The MiniMX team

Hello, the selected pickup point did not accept your package, so the delivery is automatically sent to the billing address you indicated on your customer account so that you can receive your package as soon as possible and that a return sender is not made. We apologize for the inconvenience. We remain at your disposal. Best regards, The MiniMX team

Hello, you ordered on 06/12 at 8 PM, your order was shipped on 07/12 at 9:50 AM and delivered to the selected pickup point on 08/12 at 9:37 AM, so you did receive your order in 24h as requested. If the tracking indicates that your order is delivered to the selected pickup point, it means that they have scanned your package, so it is indeed in their hands. We have confirmed this with TNT service. If needed, do not hesitate to contact our customer service at 0972390537. We remain at your disposal. Best regards, The MiniMX team

Hello, as our services indicated to you directly by phone, the original rims of all brands have a warp because the spokes are placed by a factory machine and are not hand-spoked. To tighten the rim, you simply need to have good tire pressure and tighten the spokes. We are sorry that the response from our customer service did not satisfy you, however, we confirm that this is indeed the correct procedure that was indicated to you. We remain at your disposal. Best regards, The MiniMX team

Hello, If you have any issues with any of the received parts, you need to contact our customer service at 0972390537. We do not find any request from you, did you contact our services? We remain at your disposal. Best regards, The MiniMX team

Hello, When it comes to sending an engine, the shipping service prioritizes sending your order express. TNT pickup points are rare, and if more than 10km from your home, it will be sent to your home. Normally, the shipping service informs you, either by email or directly by phone, to ensure your ability to receive. It seems that you did not receive the message from our shipping service informing you of this delivery, we have reported the problem to improve this process. We remain at your disposal. Best regards, The MiniMX team

Hello, Our customer service has communicated with you regarding your deco kit, we do not quite understand why you say it is difficult to reach us? It happens that the deco kits on the ends do not have the same finish as the adapted plastic, for that you just need to cut. That is why our customer service made you a proposal. We remain at your disposal. Best regards, The MiniMX team

Hello, We do not quite understand the problem. Best regards, The MiniMX team

Hello, As our service indicated to you directly by phone, tests having been done by our technical service, what you received is compatible with your engine. You did not wish to place your gasket, so we refunded you and you also kept (therefore for free) the gasket you received. It is therefore very surprising to see your rating and your comment given that you have a free part and that our service assured you of the installation. Best regards, The MiniMX team

Hello, what do you mean by damaged packaging? Best regards, The MiniMX team

Hello, We are very surprised by your opinion. Indeed, if you had read well, as you state, firstly we ask you to measure your wheel axle (in the item description), which you did not do since you ordered a rim with a 12mm axle and YCF mounts its bikes with a 15mm axle. Secondly, as stated in the item description, the rim you chose is compatible with CRZ Kiddy, Bastos 70cc/90cc Mini, Gunshot 88cc or D1 Apollo Motors, at no point do we specify that it is compatible with a YCF 50A. Thirdly, rims for YCF 50A are specific and you need a YCF rim and not another. We remain at your disposal. Best regards, The MiniMX team.

Hello, your package is delivered to the selected pickup point. You could track your shipment with the tracking number provided directly on your customer account. Best regards, The MiniMX team

Hello, your previous message adds nothing, you are being unreasonable, moreover your message is incomprehensible. To summarize what we discussed: regarding the lighting output on your original YX plate, there is no lighting output on YX engines which are more cross-typed than Lifan. The electrical diagram we provide is the default one to help you with the connections across all brands. If your ignition does not have a lighting output, you simply do not need to connect your yellow wire. This is not a brand-specific diagram but simply a guide for you to understand how it works. If you have doubts about the ignition of an engine, there is a question/answer section in the description that informs you, if the answers do not correspond to you, you can ask us others directly on the product sheet. If needed, you always have our customer service available to answer all your questions directly at 0972390537. So you have access to all the information you may need to choose an engine, but for that, you need to make the effort to read a product sheet in its entirety, which is the minimum for purchasing an engine... And if needed, our customer service is happy to answer all your questions. You rushed into your purchase without reading anything or asking any questions, and you blame us that YX engines do not have a lighting output. We are sorry, but this information is available on the product sheet, even in the question/answer section. Best regards, The MiniMX team

Hello, the new decoration kit you ordered had a slight delay in stock entry, which explains the delay as our customer service explained to you directly by phone. We apologize for the delivery delay. Best regards, The MiniMX team

Hello, is it the exhaust that is not the right color? Best regards, The MiniMX team

Hello, According to our general sales conditions: Orders are prepared within 12 to 72 hours (excluding orders placed on weekends and public holidays). Depending on available stock. If a part is no longer in stock and the restocking time exceeds 72 working hours, our customer service will contact the customer directly by phone. Your order was shipped on 08/10/2018 because despite our best efforts your spark plug did not arrive within the maximum shipping time we guarantee. It is not at all our practice to hang up as you state, especially to unblock an order, we believe there is a misunderstanding on the subject. We remain at your disposal. Best regards, The MiniMX team.

Hello, following your order of 1 inner tube, it apparently leaked (either originally or due to pinching during installation), we therefore credited you with a credit note, so it was free. You can either reorder the same or take something else. If despite this, you are still not satisfied, you will understand that we tried our best for your inner tube order. Remaining at your complete disposal. Best regards, Mini MX

Hello, All year round we work on our product ranges today more than 3600 references are offered on the minimx site, which is more than 60000 products available. Best regards, The MiniMX team.

Hello, we are used to preparing shipments for Reunion, with the invoice of course. It happens that during transport this invoice is torn off or lost, however, you have the possibility to easily print your invoice directly from your customer account and send it to the nearest post office that will handle the customs clearance procedures. As for shipping costs, these are flat rates applied by postal services, it is not MiniMX that determines the prices. Best regards, The MiniMX team

Hello, Your order concerns spare parts and not an engine. Best regards, Mini Mx

Hello, In order to improve the information on our item sheets, could you give us more details on what may have misled you about the selected products? We remain at your complete disposal by phone, email, or via online chat. Best regards, Mini Mx.

Hello, Your order arrived within the time frame set by the postal services based on the delivery you requested. What problems do you have with your parts? Best regards, The MiniMX team

Hello, What brand problem do you have? If we no longer have a product, we will replace it with a product of the same range or higher. We remain at your disposal. Best regards, The MiniMX team

Hello, Your order was delivered to the relay point you chose. As for the preparation, as stated in our general sales conditions: orders are prepared within 12 to 48 hours (excluding orders placed on weekends and public holidays). Depending on available stock. If a part is no longer in stock and the restocking time exceeds 48 working hours, our customer service will contact the customer directly by phone. Our customer service has discussed with you about a color change on the part being restocked, which allowed the release of your order. We remain at your disposal. Best regards, The MiniMX team

Hello, We confirm that your package left our warehouses on time for express delivery. TNT took longer to deliver to you. We understand your dissatisfaction, which is why we have offered your next shipping costs even for express. We remain at your disposal. Best regards, The MiniMX team

Hello, Your refund was processed on 09/08/2018 Best regards, The MiniMX team