Customer reviews of MiniMX

I did not receive my package on the scheduled day (5 days later) and the package is in very bad condition, carton opened and soaked in oil, polystyrene in pieces and missing the kickstarter and the gear selector, very disappointed regarding the price, I took photos upon receipt. You can reach me at 0673706087.

Very unfortunate that my order had so many problems arriving, there is a lack of tracking.

Good

Improve the processing time of the order I am very disappointed. I would like to have a gesture from you.

Hello. I have not received confirmation that my order has arrived at the delivery location (the post office). And you ask me if I was satisfied with my last order? 2 stars for my last order, because I am nice. Best regards.

Good machine but still problems with the ordered parts!!!

poor quality accelerator

Unlock my promotions! In the end, I kept the product

error of delivered parts

Overall good just a few things to review

Big mistake on your part and no commercial gesture

Poor quality

You have to be careful because when the order arrives it doesn't fit yet the exhaust was ordered with the reference.

Quality of the sold parts to be reviewed

The parts arrived somehow, the delivery service is to be deplored, a piece of advice, go through real delivery services... I went to pick up my package yesterday at the post office because they couldn't find my address, and even when we give them a post office to deliver the package, they get it wrong. It's pathetic

I requested a home delivery, the delivery person did not bother to look for my door, so I had to go get it at the post office. As a result, it took me a long time to get my parts (which blocked me for the weekend). I would like to have a commercial gesture from you. Sincerely, Mr. Silveira

The sticker sheet does not match the original, the imitation is of very poor quality

Very good site with plenty of parts but we rarely receive the right parts (gasket pouch, etc.)

I am giving this rating because I can no longer connect to minimx from my laptop as it tells me that the certificate to access the site is not valid and I am also disappointed with the rear wheel with a rotten inner tube.

Order 92629 Dirt Bike 140 At delivery, fuel filter pierced, I didn't want to bother, I changed it MYSELF. First outing of my son, after 5 minutes he loses the air filter, the rubber completely torn. Second outing, it won't start.... spark plug dead which I changed MYSELF. Yesterday, it seems and comes back with the broken chain..... today I call customer service and they explain to me that it's normal and that I bought a dirt bike for less than 1000€ and that the manufacturer must save somewhere?!??? I am very, very disappointed and very angry as a customer. How can you have such a discourse with a customer who spent 1000€, VAT + delivery included, it's a shame and I'm told that they might send me a chain but that it won't help to put it back because it will break again. What should I think of your product?! I think especially that you must be making a very good turnover in spare parts...

I needed a chain with 140 links. A search via Google brought me to minimx. Description of the chain: CHAINE VPARTS 420 - 140 LINKS. Upon receipt, it only has 120 links. After contacting customer service, I was told that it was a description error and that exceptionally I would be refunded but that the shipping costs are at my expense. So I have 6€ for shipping and 8€ for a chain that is worth 15... They write anything in the description and do not take responsibility for the full return.

You offer a free poster that we did not receive with the package... my son is on it.

Incomplete order missing the circlips

Not the right one and email sent to cancel and no news received

Not great

Once I called, I received an email saying that the carrier had changed.

Site dedicated exclusively to purchases. No proper tracking of deliveries.

The packages do not arrive on time

the receipt numbers are provided upon receipt of the goods at the dock, we apologize for the inconvenience, we are trying to minimize delivery times. However, for PIT BIKE shipments, it remains between 48h/72h. We hope that your Pit Bike satisfies you. Best regards, Mini MX

Very disappointed, packages sent on May 5, it is now May 23 and still no package in sight. Very very disappointed.

Hello, We thank you for your feedback, please note that the delays to Switzerland are subject to Swiss customs which are, I agree, long especially for this type of merchandise. We are following up with the carrier Heppner to get more precision on the delivery of your order. Sorry that you are experiencing a delay in delivery, but being subject to the goodwill of customs, we unfortunately do not have the ability to accelerate their procedure. We remain at your complete disposal at 0972390537. Sincerely, Mini MX

Very good site, a lot of choices, but catastrophic shipping of packages, my head gasket arrived bent, my cylinder with a scratch on the sealing surface... I don't even dare to return them knowing in advance their defense...

Hello, We sent you your keychain by tracked letter which arrived at your destination on 22/05/2017. Thank you, Minimx

In the search bar, I typed TTR 50. I ordered a white plastic kit, the point was green at the time of the order. Two days later, someone called me to tell me that there were only black ones. The white one is no longer available. I received my package, the kit was not complete already (missing front fender) and it was not a plastic kit for TTR 50. I also ordered white grips that are not for mini bikes. The site is called Mini MX. Also, there is no length of grips written on the site. Return at my expense. Not even a commercial gesture. Poorly packaged package. What more can I say....

Hello, Your order followed a loss of Colissimo, we sincerely apologize, we have made a complaint to Colissimo services and your order was sent immediately following this inconvenience. We apologize again for this inconvenience and remain at your complete disposal. Best regards, Mini MX

Good product but I did not receive the NGK spark plug which was normally included in the pack

Had to pay €24 shipping on an order of €240. Shipping took 11 days! (to Belgium) and I got no answer to my question (A response will be provided within an average of 48 hours)

No response to my request, resulting in unusable wrong parts.

Delivery is too long

Very unhappy. I requested delivery to a relay point, it was delivered to the PTT.