English 
Français 
Español 
Portuguese 
Italiano 
Deutsch 
R
Rating: 1 out of 5
It dislocated in 1 hour of riding, bad product!!
Translated reviews
Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 545 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1 and 2 stars
Reset filtersE
Rating: 1 out of 5
Very poorly informed, not the right model, we pay for shipping, have to pay for returns, it's nonsense. I had already bought a motorcycle from them and received it with a hole in the swingarm, flat tire, they offered me a tube as a commercial gesture...
Translated reviews
Response from MiniMX
Hello,
I am sorry that you did not select the correct transmission chain, indeed if it is intended for your 2023 Drift the chain pitch is 420 and not 520.
I would like to clarify an important point, your swingarm did not have a hole but a scratch (Mini MX archive from 05/05/2023), although we take great care in the packaging and transport of our vehicles, it is possible that slight scratches or marks may be present upon unpacking. This does not impact the proper functioning of the motorcycle. We do everything possible to minimize such imperfections, but they can occur during transport. Thank you for your understanding.
Regarding the compatibility of the parts, do not hesitate to ask us either by phone or by email so that we can guide you to the right model.
Best regards,
Mini MX
I am sorry that you did not select the correct transmission chain, indeed if it is intended for your 2023 Drift the chain pitch is 420 and not 520.
I would like to clarify an important point, your swingarm did not have a hole but a scratch (Mini MX archive from 05/05/2023), although we take great care in the packaging and transport of our vehicles, it is possible that slight scratches or marks may be present upon unpacking. This does not impact the proper functioning of the motorcycle. We do everything possible to minimize such imperfections, but they can occur during transport. Thank you for your understanding.
Regarding the compatibility of the parts, do not hesitate to ask us either by phone or by email so that we can guide you to the right model.
Best regards,
Mini MX
J
Rating: 1 out of 5
The tire ordered was not the correct tire delivered
Translated reviews
C
Rating: 1 out of 5
After use, the motorcycle no longer starts
Translated reviews
J
Rating: 1 out of 5
With every order made with you there is an issue
Translated reviews
A
Rating: 1 out of 5
Really not good quality after 10 hours of riding, many problems. For my son and me.
Translated reviews
L
Rating: 1 out of 5
I have never received my order
Translated reviews
E
Rating: 2 out of 5
Bought pit bike crz 150 xduro shipping ok, but unfortunately telling me that the 150 drifin was no longer in stock I accepted to have the 150 xduro sent to me and I regret it very much, pit bike very toy-like, old type frame, very ugly suspensions, very ugly tires, very ugly riding position, do not buy it
Translated reviews
L
Rating: 1 out of 5
Bad motorcycle then bad advice. Lack of product knowledge. And refuses to take responsibility for mistakes
Translated reviews
Response from MiniMX
Hello,
A mistake was made at the supplier during the shipment of the SURRONs, we apologize and will obviously take care of the return and reshipment of your motorcycle.
We have never refused to take responsibility for the error, and have always responded to your requests, unfortunately these are the latest models of SURRON and the handling has changed, we have asked SURRON directly and have not received a response to this day.
Best regards,
Mini MX
Best regards,
Mini MX
A mistake was made at the supplier during the shipment of the SURRONs, we apologize and will obviously take care of the return and reshipment of your motorcycle.
We have never refused to take responsibility for the error, and have always responded to your requests, unfortunately these are the latest models of SURRON and the handling has changed, we have asked SURRON directly and have not received a response to this day.
Best regards,
Mini MX
Best regards,
Mini MX
C
Rating: 1 out of 5
Part that does not fit I will return
Translated reviews
J
Rating: 1 out of 5
Not satisfied the motorcycles have a lot of problems
Translated reviews
C
Rating: 1 out of 5
This is not the right product
Translated reviews
A
Rating: 2 out of 5
Delivery delayed by 4 days
Translated reviews
J
Rating: 1 out of 5
Received all dented but nothing was done I asked for a gesture or something but nothing at 800€ the order
Translated reviews
S
Rating: 1 out of 5
Order arrived too late even though it was not specified on the site, moreover the order received was broken I am still waiting to see what to do even after I contacted you I have no response
Translated reviews
D
Rating: 1 out of 5
Suspensions that were supposed to be adjustable but are not adjustable The motorcycle when I accelerate it stutters and stalls very regularly Decal kit that comes off I do not recommend the product at all
Translated reviews
F
Rating: 1 out of 5
The spark plug I ordered had nothing to do with my YCF 150 SP2 it was not the right one!!! Beware on this site
Translated reviews
Response from MiniMX
Hello,
If you have a YCF 150 SP2 you need to take the CR7HIX, the reference is usually indicated on your original spark plug.
Some older series are equipped with DR8EA but generally on YCF it is CR7HIX.
Do not hesitate to send an email or via chat we have technicians available who know the Pit Bike series perfectly since 2008.
Best regards,
Mini MX
If you have a YCF 150 SP2 you need to take the CR7HIX, the reference is usually indicated on your original spark plug.
Some older series are equipped with DR8EA but generally on YCF it is CR7HIX.
Do not hesitate to send an email or via chat we have technicians available who know the Pit Bike series perfectly since 2008.
Best regards,
Mini MX
F
Rating: 1 out of 5
Missing parts from my order
Translated reviews
L
Rating: 1 out of 5
So: 1: new carburetor that leaks! 2: wiring problem works once every two times!! 3: the engine cuts off at the slightest bump!!! 4: absence of manual and assembly!!!! 5: seat damaged 6: left ball joint adjustment missing
Translated reviews
O
Rating: 1 out of 5
The part has some impact
Translated reviews
C
Rating: 1 out of 5
Wrong information about a part from the seller, I therefore received the wrong part, and a return was possible but with the shipping costs at my expense…
Translated reviews
D
Rating: 1 out of 5
Brand new engine and selector seal dead oil leaks through the seal fortunately I made a small outing and realized
Translated reviews
J
Rating: 1 out of 5
The part does not match the photo.
Translated reviews
S
Rating: 1 out of 5
2 orders received wrong item. Seen with customer service which is very incompetent.
Translated reviews
W
Rating: 2 out of 5
Motorcycle arrived with stains on the seat, the plastic/deco kit protections removed as well as traces of assembly on the handlebars. No response from customer service since, it's a shame.
Translated reviews
Response from MiniMX
Hello,
We responded to your email of 17/09 at 07:07 on 17/09 at 10:52.
Your motorcycle has traces of assembly on the handlebars because your motorcycle is 100% assembled at the factory for all safety tests, tightening the clamp on a handlebar marks the aluminum from the assembly.
The minor stains on your seat are only related to dust from transport and the packaging of your Motocross.
We have submitted your request to CRZ but they can proceed with the changes of parts if it does not involve a major defect or breakage.
Concerned about your satisfaction, do not hesitate to contact us on a future order, we will offer you a commercial gesture/discount.
Best regards,
Mini MX
We responded to your email of 17/09 at 07:07 on 17/09 at 10:52.
Your motorcycle has traces of assembly on the handlebars because your motorcycle is 100% assembled at the factory for all safety tests, tightening the clamp on a handlebar marks the aluminum from the assembly.
The minor stains on your seat are only related to dust from transport and the packaging of your Motocross.
We have submitted your request to CRZ but they can proceed with the changes of parts if it does not involve a major defect or breakage.
Concerned about your satisfaction, do not hesitate to contact us on a future order, we will offer you a commercial gesture/discount.
Best regards,
Mini MX
M
Rating: 1 out of 5
Satisfied with the order. However, delivery too long via DPD
Translated reviews
Response from MiniMX
Hello Maxime,
Thank you for your feedback and we are glad that your order satisfied you. We fully understand your frustration regarding the delivery time via DPD. The average DPD delay is 24/48h, unfortunately it can happen that this delay is delayed, please believe that this is independent of our will.
We do our best to ensure preparation and shipping of our orders in less than 24h and we strive to maintain this level of quality.
We remain at your entire disposal and hope to see you again soon
Best regards,
The MiniMX team
Thank you for your feedback and we are glad that your order satisfied you. We fully understand your frustration regarding the delivery time via DPD. The average DPD delay is 24/48h, unfortunately it can happen that this delay is delayed, please believe that this is independent of our will.
We do our best to ensure preparation and shipping of our orders in less than 24h and we strive to maintain this level of quality.
We remain at your entire disposal and hope to see you again soon
Best regards,
The MiniMX team
K
Rating: 1 out of 5
Customer service not great Problem with new electric motorcycle chain that breaks no warranty
Translated reviews
T
Rating: 1 out of 5
I have already given my opinion and I am very disappointed. Best regards
Translated reviews
Response from MiniMX
Hello Thibaut,
Thank you for taking the time to share your experience, even if it does not meet your expectations. Your satisfaction is our priority, and we take your feedback very seriously. Can you give us more information regarding your dissatisfaction?
Best regards,
Mini MX
Best regards,
The MiniMX team
Thank you for taking the time to share your experience, even if it does not meet your expectations. Your satisfaction is our priority, and we take your feedback very seriously. Can you give us more information regarding your dissatisfaction?
Best regards,
Mini MX
Best regards,
The MiniMX team
S
Rating: 1 out of 5
Motorcycle that wouldn't start due to poor factory assembly. Additional garage fees not planned even though it was new.
Translated reviews
H
Rating: 1 out of 5
Terrible! Vehicle broke down upon arrival, no support from customer service. Non-compliance with French laws as the vehicle is guaranteed for only 3 months instead of 2 years. In short, legal action underway
Translated reviews
M
Rating: 1 out of 5
Too many spare parts out of stock is unacceptable
Translated reviews
Response from MiniMX
Hello,
We are doing our best to restock spare parts in response to demand, we are facing a demand for parts related to other manufacturers who have no spare parts available, due to this phenomenon our parts originally intended for our motorcycles are being purchased for other brands, we ask you to believe that we are doing our utmost, do not hesitate to send us an email to be prioritized as an owner of a CRZ.
Best regards,
Mini MX
We are doing our best to restock spare parts in response to demand, we are facing a demand for parts related to other manufacturers who have no spare parts available, due to this phenomenon our parts originally intended for our motorcycles are being purchased for other brands, we ask you to believe that we are doing our utmost, do not hesitate to send us an email to be prioritized as an owner of a CRZ.
Best regards,
Mini MX
G
Rating: 2 out of 5
Well received, but does not fit on 125 ycf pilot 2013, had to reuse the old support and cut the rod at the master cylinder and redo the threading
Translated reviews
O
Rating: 1 out of 5
I let my son manage the orders he makes on your site for his motorcycle, keeping an eye on what he does so he can learn. He is 15 years old and this is his first experience with a motorcycle and the replacement of parts that goes with it. He is on his second order, the parts he receives do not match the necessary type. Despite numerous calls from him to understand which reference he should order, he has received no good advice from you. His motorcycle is at a standstill and he is desperate.
Translated reviews
Response from MiniMX
Hello, We are sincerely sorry to hear that your son has encountered difficulties with the compatibility of parts for his motorcycle, I observe however that the vehicle not coming from our range we can sometimes make mistakes as well. Your son ordered a fuse and a pair of levers (clutch and brake), regarding the levers I think the clutch must necessarily be compatible and possibly the brake which could be on a different master cylinder setup for that we would need you to send us a photo of the motorcycle to help him. As for the fuse what is your son's motorcycle model? because a fuse is quite basic so maybe you could check with the motorcycle dealer to obtain the detailed technical sheet? Best regards. The minimx.fr team
A
Rating: 1 out of 5
I received the rim with a lot of scratches even though it is new, not at all satisfied
Translated reviews
Response from MiniMX
Hello Anthonny,
We are sorry to hear that your rim arrived in this condition. Your satisfaction is our priority. We invite you to contact us directly so that we can resolve this issue as quickly as possible. Thank you for your understanding.
Best regards,
The MiniMX team
We are sorry to hear that your rim arrived in this condition. Your satisfaction is our priority. We invite you to contact us directly so that we can resolve this issue as quickly as possible. Thank you for your understanding.
Best regards,
The MiniMX team
A
Rating: 1 out of 5
I am disappointed to have received my package in duplicate as well as the invoice which has been paid twice and the difficulty in filling out a return merchandise slip on the site, moreover the shipping costs remain at my expense. Of course when I return to my profile in my orders, everything indicates that the product was ordered only once with only one invoice. Where does the error come from, who decided to double my order and invoice?
Translated reviews
Response from MiniMX
Hello Anthony,
After checking you indeed have two orders with two payments, do not hesitate to return it to us for a refund, we cover the return costs in case we make a mistake, unfortunately we cannot offer the return of packages....
If needed we invite you to contact our customer service directly so that we can do what is necessary if the deadline has passed.
Thank you for your understanding and trust.
Best regards,
The MiniMX team
After checking you indeed have two orders with two payments, do not hesitate to return it to us for a refund, we cover the return costs in case we make a mistake, unfortunately we cannot offer the return of packages....
If needed we invite you to contact our customer service directly so that we can do what is necessary if the deadline has passed.
Thank you for your understanding and trust.
Best regards,
The MiniMX team
J
Rating: 1 out of 5
Very disappointed with the customer service. I bought a new fork from them (after several quite expensive orders). I received the fork damaged. After an email to customer service, I received a voucher of 5€. I wonder if this is a joke…
Translated reviews
J
Rating: 2 out of 5
Delayed delivery
Translated reviews
M
Rating: 1 out of 5
CRZ vehicle type electric motorcycle for children of poor quality. The nuts holding the handlebar clamps were missing. The shock absorber supports were not aligned and there is a misalignment between the electric motor output sprocket and the rear wheel crown.
Translated reviews
N
Rating: 1 out of 5
If you are not ready to accept criticism, do not ask for people's opinions.
Translated reviews
Response from MiniMX
Hello Nelson,
We obviously accept criticism and we thank you for taking the time to post a review, however we do not understand the essence of your comment, what criticism can you provide?
The purpose of leaving a review is to be aware of our customers' feedback in order to improve, you will understand that in some cases this is impossible, for example: Delivering on a public holiday is impossible for us.
Remaining fully aware that we must be open to criticism, I invite you to specify what point we could improve to better satisfy you.
Best regards,
Mini MX
Best regards,
The MiniMX team
We obviously accept criticism and we thank you for taking the time to post a review, however we do not understand the essence of your comment, what criticism can you provide?
The purpose of leaving a review is to be aware of our customers' feedback in order to improve, you will understand that in some cases this is impossible, for example: Delivering on a public holiday is impossible for us.
Remaining fully aware that we must be open to criticism, I invite you to specify what point we could improve to better satisfy you.
Best regards,
Mini MX
Best regards,
The MiniMX team
D
Rating: 2 out of 5
I still have not received the order, delivery too long hoping to receive it
Translated reviews