Customer reviews of MiniMX

Hello and again if I could not give a star it would be better because I ordered a 125 motorcycle that was marked delivered except that on that day I did not receive it, no one came to my house so I would like to be refunded or find a solution please

I hit a rock and the front rim bent

Does not match the description at all

Very disappointed because the site indicates that this air filter sleeve is made for Apollo RXF 190 whereas this is not the case. No photo of the product on the site to confirm that it is the right part! So I do not recommend this site!!

Engine gasket cut in two in the pouch never again plus it does not respond to my emails it puts banana

The finish for the assembly

I ordered a 150 yx cylinder head that arrived with a damaged gasket, so impossible to mount it, I had to return it, I requested an exchange and ended up with a refund, 3 days lost, not too happy

My order from July 14 has still not been delivered to me. Your customer service has not contacted me as promised. DPD France is not giving me any news either and the relay point has not received the delivery to this day, while DPD indicates that it is delivered…

Several times I had difficulty contacting customer service, they told me the motorcycle would arrive at their depot on that date and in the end it arrived two weeks later at their depot, and for the delivery of the motorcycle I did not have much follow-up and news after that and on the day of delivery at my place, the delivery person left because it was impossible to move the motorcycle which was all the way at the back of the truck with lots of pallets and other things in front, so because of that the delivery person left with it, I tried to contact him, no news, no rescheduled delivery, so I am still waiting, frankly disappointing.

From the first use, the exhaust pipe broke (bad welding). My child cannot use his motorcycle. I request a full refund or coverage of the repair by the mechanic.

Package not delivered on time

We would like to give our opinion, but for now we have still not been delivered, we were supposed to be delivered on the 28th, it is the evening of the 29th and still nothing.

Received damaged oil radiator, grilles and radiator fins bent and dented. And also €1600 of order and shipping costs at our expense, nothing at all, and again if you click on the Carbon cartridge you receive the gray, there is a small problem with the photo.

Charger, it doesn't work, I can't find your contact

I should have received my order since last Saturday, today is Wednesday, the carrier reschedules my delivery every time....

And it's because I can't put 0. Customer service absent, the package was never delivered. No response from them despite reminders by email, a pity for an item over 200€. I hope to hear back before I have to share my misadventure on social media.. Too bad to have to get to that point

I would like to be able to give my opinion on the product if I had received it. Carrier 0, no response on their number, no news. I will probably cancel

Wiring harness matching the criteria, but no installation diagram, anyone like me who does not have original wiring harnesses is stuck...

Product well received but does not work

I received a NIBBI 24 carburetor to replace the apparently defective PZ 22, originally mounted on a Probike 125 SE dirt bike. Unfortunately, the carburetor is too big to be installed because of the starter. So here it is! A half solution! Since I am a stubborn person, I made parts to modify the carburetor mounting so that it works. I spent the afternoon on it. And indeed, it works properly, even with a 24 carburetor mounted on the original 19 manifold.

The inner tubes are not of good quality.

Order of a motorcycle announced as “in stock” with delivery within 48 hours after receipt of payment. Result? More than three weeks of waiting, no information, and a delivery now announced in a month, because documents are missing… documents that I was never informed I had to provide. Non-existent customer service: no communication, no transparency. I had to call them myself from Switzerland (at my expense) to learn that the motorcycle was actually out of stock, despite the “available” indication on the site. The cherry on top: their site even displayed the order as “delivered” when it was stuck in customs. Result: spoiled birthday gift for my little brother. No solution proposed, no compensation, nothing. Avoid if you are looking for a serious site. This kind of practice borders on false advertising.

Order still not arrived

You sold me a motorcycle that was not in stock while it is still displayed as in stock on your website, I had to add 150€ to get another one that I didn't necessarily like. Your seller promised me an engine oil can that I never saw, not to mention the very disappointing delivery time from mini mx

I ordered a fork clamp, the clamp is perfect but the screws do not match, impossible to use it. And the engine oil did not match the bottle I ordered, but for that, nothing disturbing, it's the same thing I needed, just not the right brand received. And for the kill switch, the on and off are reversed, during the installation I tried the wiring in both directions but the result is that I turn off the bike with ON and I turn it on when the kill switch is on OFF and it's impossible to reverse anything, just the box or the ON/OFF designation are reversed. Apart from that, out of the four items ordered, only one is fine. A bit disappointed knowing that I have already ordered from you and that I reordered precisely because of the trust I have in you.

I am still waiting for my order since 10/05/2025.

Customer service is very limited! Pre-order tracking information nonexistent. After buying 3 motorcycles, quite disappointed with the last order, it's a shame.

I did not receive my wiring harness provided with my engine for an order of 1600 euros, so I ordered a harness from another supplier, happy to have been a customer with you

Defective package and poor quality

The regulator does not work, I connected it, no voltage output

It does not correspond at all to the motorcycle. Yet I took it based on the motorcycle references. I will return it. However, I am very satisfied with the after-sales service of the company. I had a breakdown on another motorcycle model. They immediately sent me the parts needed for the repair

Ordered on the 8th and still not received, we are on the 20th

Wrong item

Paying 13€ to have the order the next day and still not received since 10/06/2025, so not happy at all

Ordered on June 7th with home delivery in 24/48h, except received on June 13th, what’s the point of paying for delivery at this price to not be delivered on time

Delivery not on time and hours

Order placed on April 18 for a pre-order scheduled for May 15 was postponed to June, an email to notify was sent, delivery date expected from the delivery person is June 5 but still waiting, hoping for a commercial gesture.

Sent damaged goods

The key of the crankshaft is broken

2 weeks 2 weeks that I am waiting for my cable while I bought a delivery in 24 48h clearly stated