Customer reviews of MiniMX

A part is broken after contacting customer service, the seller's response is that you broke it during assembly.

No inner tube 'offered'

I received the motorcycle at the bottom of my house IMPOSSIBLE to unscrew the fender screws the screws were stripped had to hold it with 1 screw

Usually MiniMx is great, but here, I need a rear brake lever. It's stated to be compatible with all YCF models, but in fact, no. The thread diameter is 6 while for SP, my master cylinder rod is 8, so not adaptable...

The rear inner tube had a defect at the valve impossible to inflate I do not recommend

Until now I was satisfied with the site, but not this time.

Order received, damaged, front wheel warped, unusable, several emails no response after 5 days, my son's birthday is coming and I cannot give him a gift No response to my emails No solution proposed No news Not serious Site to avoid

Still no delivery and no information about the delivery person.

Carburetor does not work

I was missing a part in my order, I was offered for the second time as a gift a poster I am still waiting for it

First order placed at the beginning of October, I did not receive the correct product, not matching the photo on the site. I am still waiting for my refund, I reordered thinking it was a mistake, which can happen, and now I still do not receive the correct product, identical to my return, so still not compliant with the balance bike.

Site ok, just motorcycle of poor quality for the price

The site is very good, but sometimes we get a bit lost

Fast delivery but not the right screw at all, disappointed

Motorcycle not solid at all

not great

Total incompetence I ordered complete wheels in 14 17 that are supposed to be adaptable and they are not so I return the wheels for a smaller size 12 14 once the package arrives I receive the complete rim in 12 but the 2nd package is just a single tire in 12 so I call back and resend the order to finally receive the missing complete wheel in 14 except that this time I receive the rim in 14 without the mounted disc so not complete and the worst part is that it is warped I call back one more time except that they just send me the disc and a disc for a rim in 17 it’s really nonsense while the rim received is warped with photo proof this has been going on for weeks

Very long delivery

I ordered a tank and I did not receive the arrival of fuel with it

I requested home delivery and I learn when I receive an email that my order is delivered. I call DPD who tells me that my order has arrived at a relay point. This is unacceptable poor communication.

Delivery longer than expected.

I asked the mini MX site by email to send me the reference of my chain so that I can change my dirt 125 chain they sent me a chain that is too long so I had to remove links not a good product a good seller

Engine received is not the same as the model ordered, and on top of that, the kick seal was already faulty during the first start.

I did not receive my order in full. I am missing the most important and most expensive part.

The service has been disastrous, from start to finish, starting with the delivery. Without anyone telling me why, my order stayed several days in 'standby' I don't know for what reason. When I call support, they tell me that the payment is blocked, and that they will call me back as soon as possible (the payment had gone through on my side, no issues on my end) They call me back 30/45 minutes later 'yes, your package was blocked at the payment level I don’t know why, we are sending your order today.' Well... very well, a mistake happens it’s not a big deal. The delivery is delayed (thanks to LaPoste...) To finish: once the package is received, the exhaust cartridge is broken in several places, on the outside and inside of the cartridge, let’s say it’s the delivery person’s fault, even though I doubt it since the package is very well protected, it rather gives the impression that the cartridge was dropped before being packed in the box. Finally, I looked a bit more closely at the cartridge, the baffle present in the cartridge is dirty, strangely greased, and seems very clearly already used, and is ABSOLUTELY not new. To finish, this is the second time I order from minimx, and the second time I am forced to leave a negative review…

Purchase made on Saturday, September 14 before 2 PM order still not received at my home. Blocked in Paris since September 17 I was supposed to receive my package on September 19 the delivery time of 48h to 72h not respected by the seller when we call the shipper or logistics platform to get information and track our package they just pass the buck and do not know where the package is. I do not recommend this supplier. Carrier DB Schenker which is impossible to reach.

I have not received my order I am waiting for a response from minimx to know how they can resolve my problem

Error in the description regarding the dimensions. Return request made by email, no response. I cannot contact customer service either. I find that regrettable.

I am extremely disappointed I had to urgently buy an intake manifold for this weekend because the part does not match the packaging and the carburetor repair kit is actually not for a VM22 PZ26 this site is a scam plain and simple.

The wheel arrived flat..

Hello the cylinder head does not match with the old inclination gasket intake manifold reversed. When it says on the site to put it back together and it works I call that false advertising. Best regards

Battery completely flat, I had to buy a new one. At this price and for a new quad, it's really not great.

Motorcycle scratched everywhere, incomplete order no response from them.

After placing the wheel, I noticed that it has a lot of play, which derails the chain and breaks it.

They show us photos I order items without reading the description where it is written that certain parts are not included for me it’s just to attract buyers with the price, it’s not normal and moreover defective items I send an email 3 days still no response

Two stars because I received the bike in very good working condition, but after three months... And on the phone, I was given the runaround, one moment the bike had arrived at the port, another moment it would arrive at the port in a week, and so on.

Call from MiniMX one week after my order to tell me that the post office was charging additional shipping fees for Corsica. I made the payment the same day, my order was shipped one week later! Order placed on 3/08 delivered on 19/08.

We paid an extra 3€ for next day delivery and received it 6 days later, the clutch lever was supplied with a screw too large for the hole...

Fast customer service but useless, no return or refund possible and the engine arrived broken, we were told to send back the broken part

No news about my order I paid €11.90 and I received a refund of €5 I don’t even know why