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B
Rating: 4 out of 5
Good
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 545 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1, 3 and 4 stars
Reset filtersN
Rating: 4 out of 5
Fast and efficient
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A
Rating: 4 out of 5
Very good reliable and efficient site
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C
Rating: 3 out of 5
Fast delivery but catastrophic. The delivery person indicates to be there either 8 hours before the scheduled time because I chose a very precise delivery slot, moreover he was not in the right city so I had to move after having him on the phone saying he was waiting for me. Once arrived at the location I waited nearly 2 hours before he came back while he was supposed to be there 5 minutes after my arrival. The communication was very complicated because they did not understand French well result I lost 2 hours and had to move to another city while I was supposed to be delivered to my home.
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M
Rating: 4 out of 5
Very good quality of delivery
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F
Rating: 4 out of 5
In accordance with the description and an affordable price
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N
Rating: 1 out of 5
Hello, I have not received my order....
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D
Rating: 1 out of 5
The after-sales service is very poor. Very complicated to make a return
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N
Rating: 4 out of 5
I ordered this launcher for the second time because the first one broke inside as the parts are not very sturdy plastic
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S
Rating: 1 out of 5
False advertising on delivery!
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T
Rating: 3 out of 5
For all consumables and other easily breakable parts (brake lever, gear selector...) the details of the parts are poorly explained the photos do not always correspond often not available be careful before ordering.
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Q
Rating: 4 out of 5
Order received in good condition and well packaged, meets my expectations. (just missing the assembly instructions) Only negative point regarding the delivery, appointment made with the carrier for the delivery date (1 day off taken for that) and no delivery person came that day, I had to drive 2 hours round trip to pick up my package. So I don't think I will make a new motorcycle purchase with this carrier.
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M
Rating: 1 out of 5
Delivery within 24/48h don’t count on it, order placed on 28/04 received on 15/05. They do not know how to manage their stock and sell you products that they do not even have on site. Avoid for vehicles!!!
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Response from MiniMX
Hello, Your order was for a DRIFT 150cc 14"/17" which was on pre-order, we had a slight delay in reception and did our best to catch up, it seems that this was not enough to satisfy you, our stocks are synchronized on the site and displayed when it is a pre-order. Your order placed on 28/04 at 5 pm was shipped upon receipt of the DRIFT, this adds to the public holidays, we are sincerely sorry that the delivery took so long. Aware of your dissatisfaction with the delay, please believe that we did our utmost to reduce the delay both in the preparation and shipping of your order. Best regards, The Minimx team
J
Rating: 4 out of 5
good site
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G
Rating: 4 out of 5
Very good site
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G
Rating: 4 out of 5
Very good site
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S
Rating: 1 out of 5
I was disappointed because of a lack of paint and a dent where the screw for the brake disc is
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D
Rating: 4 out of 5
Fast delivery
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P
Rating: 1 out of 5
Hello. We have placed orders 3 times. Twice the motorcycle chain came off after 5 minutes
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Response from MiniMX
Hello, I am sorry that your chain broke for the 3rd time but I think you have a setting problem and that the problem does not come from the chain. A transmission chain must be adjusted to avoid derailing if not tight enough or breaking if too tight. A tutorial on our YouTube channel is available to help you; otherwise, do not hesitate to contact us so we can assist you. Best regards, The minimx.fr team
L
Rating: 3 out of 5
Manual information.
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S
Rating: 4 out of 5
Satisfied, small hiccup on the delivery.
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P
Rating: 4 out of 5
Nothing to say
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M
Rating: 4 out of 5
Easy assembly, but still missing assembly instructions, it can be complicated for some
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A
Rating: 1 out of 5
Quad crz 110 cc to avoid, just like mini mx and its shattered customer service.
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Response from MiniMX
Hello, We thank you for taking the time to share your experience. We are sincerely sorry to learn that the CRZ 110 cc quad did not meet your expectations and that our after-sales service may have disappointed you. I tried to raise a ticket using your email but I cannot find any after-sales request under your name and order. What is happening to you? Best regards, The minimx.fr team
F
Rating: 1 out of 5
Very disappointed because the gaskets are not the right size even though it is indicated that it is compatible with my engine. Misplaced studs. Had to reinstall the old ones.
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Response from MiniMX
Hello, These are indeed the original compatible gaskets for LIFAN and YX that we have been selling since 2012. What engine number do you have and where does the engine come from? Best regards, The minimx.fr team
J
Rating: 3 out of 5
Customer service really leaves much to be desired, if you don't like your job change...
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T
Rating: 1 out of 5
Hello Following the order of 01/05/2025. I still haven't received anything, I find it long. Thank you
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Response from MiniMX
Hello, Your order was placed on May 1st (holiday) and prepared and shipped on May 2nd without delay and handed over to Colissimo for delivery to a pickup point. I invite you to track your package which is currently being delivered to the selected pickup point. Best regards, The minimx.fr team
F
Rating: 1 out of 5
I am still waiting for the sticker kit for the motorcycle bought for my son 125 dirt, I am indeed not happy
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Response from MiniMX
Hello, Your order concerns spare parts, we tried to find the order you mentioned with your name and email and could not find your request for the sticker kit. Can you provide me with more information so that I can escalate the information to customer service? Best regards, Mini MX
B
Rating: 4 out of 5
Minimum fast delivery, perfect customer service.
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A
Rating: 3 out of 5
The product sold does not correspond to my vehicle
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G
Rating: 4 out of 5
Good but pre-order delay incorrect
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V
Rating: 4 out of 5
Good communication, careful shipping with a few days delay but it's not a big deal, I wasn't in a hurry... The only slightly annoying thing, the package did not arrive on the day indicated on the tracking and the delivery person contacted me 1 hour and 30 minutes before arrival. I was able to free myself from work but it can be difficult to manage if you can't get away... In any case, I recommend and will recommend this site which seems serious to me.
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D
Rating: 3 out of 5
First carrier complicated to reach by phone
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N
Rating: 4 out of 5
I lost a screw from the carburetor, remember to tighten all the screws from time to time
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H
Rating: 4 out of 5
Good
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G
Rating: 3 out of 5
the order is extremely long to arrive still not received to this day !! I would like a commercial gesture from you!
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N
Rating: 4 out of 5
Very good customer service attentive for any information, very friendly!!
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G
Rating: 1 out of 5
Hello order placed on March 21 received on April 26!
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Response from MiniMX
Hello, You ordered a CRZ 16" balance bike, this product was indicated as pre-order and has experienced a delay with the supplier. We sincerely apologize for this long wait which is beyond our control, and we hope that you are nonetheless satisfied with your balance bike. Best regards, The minimx.fr team
H
Rating: 3 out of 5
I can't give less because the team on the phone was really cool, but really the shipping delay is outrageous! Ordered on February 18 received on April 23 almost 3 months of waiting. Between forgotten container, customs control and so on the wait was frankly too long for a delivery at 80 euros. A small commercial gesture of an hour counter worth 18 euros offered, I would have preferred a small can of oil for my bike. Otherwise, the 300 ERZ was very well packaged and the Minimix team was very nice.
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O
Rating: 4 out of 5
Identification of needs very easy, and interesting video
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