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D
Rating: 4 out of 5
Very good except that the box was damaged fortunately nothing was broken on the motorcycle
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 546 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1, 3 and 4 stars
Reset filtersL
Rating: 4 out of 5
Not the right size of cone to air, but everything else impeccable
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S
Rating: 4 out of 5
Very good no problem Just the motorcycle didn't have a rear brake I had to bleed the brake system
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C
Rating: 4 out of 5
Minimx top customer service easy to reach
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A
Rating: 3 out of 5
A small malfunction on the right control of the car
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Y
Rating: 1 out of 5
Not compliant with the description
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Response from MiniMX
Hello, What problem are you experiencing with the accelerator cable and/or the clutch cable? Can we inform you about compatibility with your model? Best regards, Mini MX
F
Rating: 4 out of 5
Good
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D
Rating: 4 out of 5
Shock absorber of very poor quality otherwise the rest is quite good for the price it remains well placed
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E
Rating: 4 out of 5
Satisfied with the site
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V
Rating: 4 out of 5
Very good
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M
Rating: 1 out of 5
Received the motorcycle with a flat tire
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Response from MiniMX
Hello, Have you contacted customer service so they can send you what you need? This can happen but it is still very rare, please make sure to check your tire pressure, if the puncture is at the valve it is the lack of pressure that causes the tube to rotate on the rim and leads to a puncture. You can also install a wheel gripster to avoid this type of inconvenience. Best regards, Mini MX
J
Rating: 1 out of 5
Two orders in two weeks and nothing is going well... Bad advice and an exhaust that does not fit my motorcycle model. Received my package in 10 days instead of 48/72h... Even the so-called gift is not the selected item! I am part of a motorcycle club, we are many to order here, I think I will direct them elsewhere!
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Response from MiniMX
Hello, you received your order in 48h and the first one had an unavailable part which delayed the shipment and with the holidays it indeed postponed your delivery. For the accounting of the line, it can also happen that we make a mistake, I do not see a motorcycle purchased from us with your customer account so I imagine that we indicated to you what we thought would be compatible. We always try to do our best, if the part chosen on our advice does not fit, just call us, I tried to reach you but got no response. I await your call. Have a nice day
T
Rating: 1 out of 5
The cylinder head gasket does not match. delivery too long
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Response from MiniMX
Hello, The gasket corresponds to the 125cc YX engine with a round oil passage and not oval, if your passage is oval then you need to take the other version. You placed your order on Friday 03/05, the order was shipped by colissimo, the holidays slowed down your deadline because May 8/9 was a holiday. You will understand that this is independent of our will. If the gasket does not fit, you can return it so that we can issue a refund. Best regards, Mini MX
J
Rating: 4 out of 5
Order compliant, product very well packaged! Too bad the gift that was supposed to be offered is missing.
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L
Rating: 3 out of 5
I received the motorcycle in 2 weeks, I unpacked it, the front fork is leaking, carburetor adjustment to be done. It's annoying that the fork is leaking
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M
Rating: 3 out of 5
Handlebar and foam do not match the photo! Missing the keychain as a gift
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A
Rating: 3 out of 5
The site is good, we find things easily.
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S
Rating: 1 out of 5
Disrespectful telephone salesperson, loss of temper and vulgar in his language
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Response from MiniMX
Hello, I do not quite understand your approach, I spoke to you on the phone and we apologized several times following your first review on Trustpilot, your main problem was the non-respect of the chronopost deadline, I offered you free shipping on your Mini MX account. What more do you expect? My team does its best to provide excellent customer service, the situation as it has been explained to you does not fall under Mini MX but the carrier and you yourself confirmed it to me, so! We take it upon ourselves and still offer you a commercial gesture. If despite our efforts, my call, your only goal is to express your dissatisfaction, I can only invite you to turn to a competitor. Best wishes, Alexandre Commercial Director Mini MX
D
Rating: 3 out of 5
Fast delivery but my fork head is damaged and the adjustment screw is damaged, too bad, missing a little protection otherwise the rest is perfect
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J
Rating: 4 out of 5
Great
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S
Rating: 4 out of 5
Nothing to report delivery
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F
Rating: 1 out of 5
The chain does not match the photo
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C
Rating: 4 out of 5
It's good
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C
Rating: 4 out of 5
machine compliant except color, the stickers of the requested color were in a separate pouch (I wanted it red, it arrived green), the rear tire was flat (an inner tube was sent to me) Very good value for money
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D
Rating: 4 out of 5
Very good service and fast
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T
Rating: 1 out of 5
I paid for home delivery while my order was delivered to a pickup point, plus I was home all day and the delivery person was not there
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Response from MiniMX
Hello, we are sorry if the carrier did not respect his commitment, do not hesitate to make a complaint that we will forward to him. Have a nice day
T
Rating: 4 out of 5
Easy
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D
Rating: 4 out of 5
Everything is always fine except for the delivery problem, I selected delivery with DPD and paid an extra fee to receive my order faster but in the end I waited the same number of days as the free delivery. It's certainly not your fault but I mention it anyway
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E
Rating: 1 out of 5
I have received nothing
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Response from MiniMX
Hello, The package is marked as delivered by TNT, please check your TNT tracking numbers and contact TNT customer service at 0825 033 033 and get back to us if there is a delivery problem. Best regards, Mini MX
A
Rating: 4 out of 5
Many purchases made, to the great delight of my two sons :). Fast and compliant delivery
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S
Rating: 3 out of 5
I ordered a first dirt bike from minimx a few years ago, no issues. Second order placed recently, I received the motorcycle on time but there is a sealing defect on the engine block, when I wanted to put oil in the engine I noticed an oil leak. I contacted customer service, waiting for their response because I received a non-running motorcycle today. I hope minimx will take the necessary actions quickly and without additional costs.
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P
Rating: 1 out of 5
Very bad. They say it fits a 250 but in the end impossible to kick.
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V
Rating: 4 out of 5
The site is perfect
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J
Rating: 4 out of 5
Very good
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M
Rating: 1 out of 5
I was supposed to receive white grips as a gift that I did not get
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F
Rating: 4 out of 5
Many items on the same site
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Y
Rating: 1 out of 5
Delivery not on time, I do not recommend
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Response from MiniMX
Hello, We always do our best to ship as quickly as possible, your order was placed on Friday 19/04 at 2:30 PM, we ensure shipments of all orders until 2 PM on the same day. We apologize for this delay. Best regards, Mini MX
A
Rating: 4 out of 5
Some items were not complete in the description of the measurements.
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W
Rating: 1 out of 5
I bought TTR plastic kits thinking they were TTR 125 kits, but they are 110 kits as nothing is informed, so I am stuck with 65 euros, thank you minimx!
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Response from MiniMX
Hello, We are a site specialized in Pit Bikes, it is stated on the item sheet that it does not fit YAMAHA, these are the replicas for Pit Bikes, the kit is at 29€. You will find at the bottom of the page the return conditions for a refund. Best regards, Mini MX
D
Rating: 3 out of 5
to be reviewed
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