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A
Rating: 4 out of 5
Quad received late but customer service is top and my son loves his new Quad
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 546 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1, 3 and 4 stars
Reset filtersA
Rating: 1 out of 5
My package has disappeared.
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Response from MiniMX
Hello, https://www.laposte.fr/outils/suivre-vos-envois?code=6M20281539464 your package is arriving today, just check the tracking :) Have a nice day.
A
Rating: 3 out of 5
Very fast shipping but forgot to provide the wheel fixings, too bad
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Response from MiniMX
Hello :) it is not an oversight, it is only delivered like that as specified in the description. Have a good day
A
Rating: 4 out of 5
Everything is perfect, except for the delivery. The delivery person was rushed, not nice and dropped the package!!!! Fortunately, the motorcycle is very well packaged.
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A
Rating: 3 out of 5
I was supposed to receive a sticker that was not included in the order, the skid plate is of very low quality... Disappointed.
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Response from MiniMX
Hello :) you did not select the gift, that is why you did not receive it, call us on your next order and we will add it without any problem. Have a good day
A
Rating: 4 out of 5
Order not received yet
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A
Rating: 4 out of 5
Always on top. Order processed quickly and very responsive customer service. I recommend.
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A
Rating: 4 out of 5
So, great experience, the delivery times are correct. However, this is the third order I have placed, and for a certain amount on each order, I was told I would receive a gift (minimum sticker) I never got it, having placed my last order over 100 euros still nothing.. Apart from a great site but I wanted my gift!
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Response from MiniMX
Hello :) you need to select the gift to get it !! :) call us next time so I can check that you have included it in your order :)
A
Rating: 4 out of 5
Fast and efficient
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A
Rating: 1 out of 5
Minimx scammed me 11€ with Chronopost delivery that supposedly delivers the next day, but Minimx did not tell me that if my order exceeds 5kg, next-day delivery cannot be handled.
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Response from MiniMX
Hello :) it is not a matter of weight, we send motors of 20kg every day in express 24h delivery. Chronopost simply had a 24h delay on your delivery which is unfortunately not our responsibility. Everything left on time from our place. Have a nice day.
A
Rating: 4 out of 5
I generally manage to get what I want, just the searches are quite hard to find certain specific parts and I only had one problem in one delivery out of 5 so overall satisfied
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A
Rating: 1 out of 5
Good
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A
Rating: 4 out of 5
Correct
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A
Rating: 4 out of 5
Quality site and motorcycle received on time. I recommend
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A
Rating: 1 out of 5
Parts too small do not fit on 250cc vertical engine 167fmm contrary to the description...
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Response from MiniMX
Hello :) you ordered a steering wheel for a Dirt Bike engine and not for a vertical motocross engine, it is not stated anywhere that it is compatible with your engine. https://www.minimx.fr/plateau-d-allumage-dirt-bike/13297-rotor-d-allumage-moteur-vertical-150250cc.html Here is the correct part as stated in the title ref:P1622
A
Rating: 3 out of 5
I ordered one size and received another size. No response to my request if my initial size was available!
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A
Rating: 4 out of 5
Hello, I would have liked to receive at least one sticker
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A
Rating: 4 out of 5
Good site where I regularly order
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A
Rating: 4 out of 5
Good, but on my motorcycle order, I would have appreciated being able to make an appointment before delivery, rather than the delivery person coming for nothing the first time. There is also a missing dust cover (I have one in stock fortunately) but it's a shame so that's one star less.
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A
Rating: 1 out of 5
I only received half of my package, and no news on the status of the engine.
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A
Rating: 4 out of 5
Speed of shipping, kudos to the seller/shipper, GLS always lagging behind but delivered anyway!
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A
Rating: 4 out of 5
Parts perfectly packaged, quality parts 'like original' 100%, information received from your services to see if it was compatible = bad, pickup point colisimo = bad, see email sent
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A
Rating: 4 out of 5
Good site
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A
Rating: 1 out of 5
Everything is perfect delivery, site except for the order error I ordered a classic start engine and received an engine with kick start.
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A
Rating: 4 out of 5
Responsive team
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Thank you for the received order, just I find it disappointing not to have the right description regarding a complete engine which I expected to receive a cone and not an original air filter....
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A
Rating: 3 out of 5
Very fast delivery. The only downside is that a bottle of oil, although well packaged, leaked in the package.
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Response from MiniMX
Hello, send us an email with a photo and we will do what is necessary :) the carriers are not very careful... have a good day
A
Rating: 4 out of 5
Small defect at the level of the right footpeg, the return spring does not work and it seemed to me that I was supposed to receive a gift when I placed the order.
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A
Rating: 4 out of 5
Very interesting and correct site. Delivery in 1 week, so excellent. Only downside, I did not receive the stickers as gifts.
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Response from MiniMX
Hello I think you deselected it without paying attention because I do not have it in your order it happens, next order you give us a call and we will add it without problem :) have a nice day
A
Rating: 1 out of 5
Most of the parts received do not correspond with my motorcycle or are defective, I will not order from your site again. Might as well order from Aliexpress.
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Response from MiniMX
Hello :) I do not see any email from you regarding this problem, we are listening if there is a problem and if you are not sure about compatibility, it is better to call us or write to us on the chat which is open every day from 9 am to 6 pm. I am waiting for your news. Have a nice day.
A
Rating: 4 out of 5
Beautiful site, well made, easily finds the sought items.
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A
Rating: 1 out of 5
I asked for advice to replace a broken handle, it is the one that was recommended to me on the chat. I won't explain the grinder hits it took to do its job. 125 CRZ I am not looking to complain because I had to modify the part. But if you send me back, which model will it be? Free of course, that would ease the disappointment.
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Response from MiniMX
Hello :) if there is a problem, just contact us. Verified reviews are not customer service. We will call you right away.
A
Rating: 1 out of 5
Very disappointed the product ordered is not the one received.
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Response from MiniMX
Hello :) if the product you received does not correspond, just let us know and we will do what is necessary. Those are people and not robots who prepare the orders so it can happen and we generally ship within 24h. I am waiting for your news. Have a good evening.
A
Rating: 3 out of 5
I would have gladly given 5 stars for the ease of use of your site, as well as the friendliness of the people I spoke with. But paying for 3 wheels to receive 2, due to the poor work of your delivery provider and not being kept informed makes me feel like I am 'the fool of the joke....
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Response from MiniMX
Hello :) we have opened a dispute with the carrier, we are sorry for the inconvenience but we did indeed ship you 3 wheels as you ordered. We will get back to you as soon as the problem is resolved. Have a good day
A
Rating: 3 out of 5
Damaged control handle, defect on top
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A
Rating: 4 out of 5
The scratch plastic to put on the motorcycle handlebar was broken and we did not receive the stickers that were gifts I find that a shame given the price paid.
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Response from MiniMX
Hello :) for the scratch plastic, please take a photo and send it to us by email, we are good but we can't guess the problems.. this way we will also send you the stickers because they were not selected in your order as you thought. I await your news. Have a nice day
A
Rating: 4 out of 5
Not received but 1660 loyalty points
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A
Rating: 4 out of 5
Pleasant site and compliant material
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A
Rating: 1 out of 5
Delivery refund
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