Customer reviews of MiniMX

9 /10

Based on 27 546 published reviews

5 19,5k 71% 4 4 702 17% 3 1 665 6% 2 622 2% 1 1 047 4%

Summary of reviews

The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.

Reviews 1, 3 and 4 stars

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Acheteur Vérifié

Published on 12/07/2023 à 16h46

Rather satisfied overall

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Acheteur Vérifié

Published on 11/07/2023 à 12h30

Perfect

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Acheteur Vérifié

Published on 10/07/2023 à 12h52

good

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Acheteur Vérifié

Published on 10/07/2023 à 08h15

Good site with a lot of choices and very good prices.

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Acheteur Vérifié

Published on 08/07/2023 à 16h29

Part received damaged

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Response from MiniMX Published on 10/07/2023

Hello :) we apologize for this and I see that your request was processed this morning in response to your email :)

Acheteur Vérifié

Published on 08/07/2023 à 13h17

Nickel

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Acheteur Vérifié

Published on 08/07/2023 à 08h30

Fortunately, the customer service is good

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Acheteur Vérifié

Published on 07/07/2023 à 10h33

I ordered a rim and when unpacking it I noticed that the bearing at the axle of the rim was broken

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Response from MiniMX Published on 07/07/2023

Hello :) we apologize if there is a problem with your product, send us an email with photos and we will do what is necessary :)

Acheteur Vérifié

Published on 07/07/2023 à 10h27

The rim was unprotected in the damaged box, fortunately the rim was in good condition

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Acheteur Vérifié

Published on 06/07/2023 à 14h50

Good advice by phone

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Acheteur Vérifié

Published on 05/07/2023 à 14h40

Following my comment which you did not like and the absence of a response from you, I am removing another star for the service which is misleading, the proof is that you do not post it and you do not respond to me.. this was my last order with you, you have lost a customer.

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Response from MiniMX Published on 06/07/2023

Hello :) Your loyalty points due to your purchase are credited to your account, you may not find them because you have three accounts with the same address on our site. In a case like this, do not hesitate to call us, we can do it directly over the phone, computer problems can occur. Regarding your order, you ordered Wednesday evening at 5 PM, the order therefore left Thursday afternoon and you received it Monday morning, which is 48 working hours. I am sorry if this did not satisfy you, we offer a 24-hour service with Chronopost for any order before 1 PM, but the weekend will always be considered as two non-working days. See you soon with us and I repeat if you encounter a problem call us or send an email, we are very available, we cannot solve your problem if we are not aware :) Have a nice day

Acheteur Vérifié

Published on 04/07/2023 à 13h50

Pay + 10€ for express delivery, arrives in 1 week, almost not express at all, otherwise great

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Response from MiniMX Published on 06/07/2023

Hello :) The express delivery in 24h applies to mainland France, it allows you to receive it in two working days. We do our best to ship as quickly as possible, see you soon :)

Acheteur Vérifié

Published on 04/07/2023 à 11h52

Respect for delivery dates

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Acheteur Vérifié

Published on 02/07/2023 à 13h02

Hello, while browsing the site, I saw many pieces of equipment related to my purchase, which somewhat decided me. The only small downside is that some data is missing which I think is important. I want to express a detail about the small motor and concerning the color of the wires related to the connection which is different from that of the small quad for which I ordered.

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Acheteur Vérifié

Published on 30/06/2023 à 18h35

good

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Acheteur Vérifié

Published on 28/06/2023 à 11h00

Arrived super fast, well packaged...

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Acheteur Vérifié

Published on 28/06/2023 à 10h45

The tires are there.

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Acheteur Vérifié

Published on 27/06/2023 à 09h25

Customer service not very responsive

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Acheteur Vérifié

Published on 26/06/2023 à 18h10

Team listening and good advice to make your choice before purchase. Delivery within the announced timeframe, the only downside is the condition of the box upon delivery. A reactive customer service and receipt of parts within a correct timeframe. I recommend this seller, to renew

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Acheteur Vérifié

Published on 26/06/2023 à 10h48

Received with a broken hub but they sent me a wheel and otherwise it's fine, it works well, great quality-price ratio, delivery quite fast, nice for terrains and forests

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Acheteur Vérifié

Published on 26/06/2023 à 10h42

Here I had answered you, the verified review software manages publications automatically, as you can see we respond to everyone and we are open to criticism. A call or even an email is still the best way to reach us and resolve issues :) See you soon

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Acheteur Vérifié

Published on 23/06/2023 à 19h56

Very good purchase I am happy to see for the future

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Acheteur Vérifié

Published on 23/06/2023 à 13h00

Satisfied

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Acheteur Vérifié

Published on 23/06/2023 à 10h40

Nothing to report very professional fast delivery. thank you

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Acheteur Vérifié

Published on 20/06/2023 à 20h10

Missing screws, carburetor missing screws as well.. bent handlebars.. it looks like a lot for a new motorcycle, it seems like used, too bad. I hope it will be addressed.. too bad I didn't take a photo

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Acheteur Vérifié

Published on 20/06/2023 à 10h49

I ordered a 150 lx mini drift, one fork was defective, the after-sales service was very quick 'super', they are sending me forks but not the original one, so I have to change the front brake caliper up to the master cylinder and the original fork cover fairings don't fit my new forks, so I have no fork protection...

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Acheteur Vérifié

Published on 20/06/2023 à 08h45

Good, good product

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Acheteur Vérifié

Published on 19/06/2023 à 11h05

There are bugs depending on the times of the day

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Acheteur Vérifié

Published on 19/06/2023 à 08h50

Everything is great on the site and with the delivery, even the quick and courteous customer service is very professional, just on my first order I did not receive the small gift offered and selected, waiting for my second order we will see if that one is found inside otherwise everything is very good

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Acheteur Vérifié

Published on 17/06/2023 à 08h19

Very poor delivery

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Response from MiniMX Published on 19/06/2023

Information provided on the site as well as the photos are misleading. To date, I still have not received the refund for my return order.

Acheteur Vérifié

Published on 16/06/2023 à 10h56

Order received, normal delay Just one item not conforming to the description. Sprayer in a bag while stated in a box, and arranged in the photo

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Acheteur Vérifié

Published on 16/06/2023 à 10h44

I am satisfied

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Acheteur Vérifié

Published on 14/06/2023 à 14h32

Good

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Acheteur Vérifié

Published on 12/06/2023 à 13h15

Perfect

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Acheteur Vérifié

Published on 12/06/2023 à 11h32

Superb communication and fast delivery

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Acheteur Vérifié

Published on 12/06/2023 à 10h24

I did not receive the gift, the poster

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Acheteur Vérifié

Published on 11/06/2023 à 15h19

A bit disappointed with the fuel cap. The diameter is correct but the thread is different. So I can't put it on. Otherwise, the delivery is fast.

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Acheteur Vérifié

Published on 10/06/2023 à 08h25

Hello :) so I did not quite understand the problem with the product, however the refund was made on June 9th, if you do not see it call us :) Have a nice day

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Response from MiniMX Published on 15/06/2023

Very disappointed with the quality of the parts and the manufacturing finishes, especially the screws and bolts provided are defective, to finish the installation of the lift was very complicated

Acheteur Vérifié

Published on 09/06/2023 à 08h59

Hello, if you have difficulties with an assembly or if the part does not suit you, I invite you to contact customer service, we are very attentive :) Have a nice day

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Response from MiniMX Published on 15/06/2023

3rd order on this site and 3rd error. I ordered a BIHR clutch lever type original which is the exact copy of mine. I place the order and upon receipt the lever is the complete opposite of the photo. Thank you mini mx for your mistakes. I don't want to return it because I am so exasperated by the incompetence of the staff. In any case, I do not recommend this site to anyone.

Acheteur Vérifié

Published on 09/06/2023 à 07h30

Well, fast shipping

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