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A
Rating: 4 out of 5
Good site
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 546 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1, 3 and 4 stars
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Rating: 3 out of 5
Correct delivery
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A
Rating: 4 out of 5
Order received quickly and product compliant with the order, very good!!
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A
Rating: 3 out of 5
I paid for next day delivery by 1 PM at the latest and I only received it the day after tomorrow. I contacted customer service who found no solutions or compensation
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Response from MiniMX
Hello, you chose a standard Chronopost delivery, so it is normal that you did not receive it the next morning. The order was prepared less than two hours after you placed it and it was shipped the same afternoon and delivered in less than 48 hours, we do everything to avoid wasting time and to satisfy you as quickly as possible. Have a nice day :)
A
Rating: 1 out of 5
Flat tire upon arrival, I find it a shame for a wheel costing 100 euros
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Response from MiniMX
Hello, your customer service request has been taken into account today after receiving your email, as we always do when there is a problem. We hope you are satisfied with the handling. Have a nice day :)
A
Rating: 1 out of 5
I have always ordered from you, I have never been disappointed, but now I am missing a part in the package
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Response from MiniMX
Hello, I see that your two packages have been delivered, do you have all your parts? Because I don't see any customer service request from you. Have a nice day :)
A
Rating: 4 out of 5
Order received quickly. Only downside: part covered in dust.
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A
Rating: 4 out of 5
Perfect
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A
Rating: 4 out of 5
After a problem with rather long procedures, they managed to send my package back quite quickly
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A
Rating: 4 out of 5
Perfect fast
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A
Rating: 4 out of 5
Nice site but I pay for express delivery to receive it the next day and I receive it 2 days later
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A
Rating: 4 out of 5
The lever is a bit shorter at the wheelbase (on a 140) so it needs to be pushed in more compared to the original one! But otherwise, the lever seems solid, we'll see over time
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
A bit long on delivery
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A
Rating: 1 out of 5
Lack of additional information, useless purchase, whereas if I had been properly guided towards compatible parts, it would have been simpler for everyone. I thought it would be better, but in terms of information, it's 0 out of 10, apart from not understanding the question or as written on the site, it helps us a lot. Really a shame, so I prefer to get a refund and be well informed by a real passionate seller because my engine is not given.
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A
Rating: 4 out of 5
Satisfied with my order received on time, this site is quick for what we order
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A
Rating: 4 out of 5
Good quality
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A
Rating: 4 out of 5
It's a good deal, there are cheap and expensive options, there's something for everyone, perfect site, fast and efficient delivery
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A
Rating: 1 out of 5
I am disappointed, nothing was working on it. I had to reorder from another site.
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A
Rating: 1 out of 5
Not the right size that I received.
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A
Rating: 3 out of 5
already ordered from you and no problems, but this time for the order placed on the 12th I still haven't received anything, often the problem with CHRONOPOST and their tracking is mediocre. That's why 3 stars otherwise I would have given 5 stars
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A
Rating: 1 out of 5
Ordered, paid, and never received, great...
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A
Rating: 1 out of 5
I did not receive it.
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Response from MiniMX
Hello, Your package left our warehouse on 13/02, it is apparently still in transit according to the tracking, it should be delivered to you in the coming days. It is quite surprising that Chronopost takes so long because normally delivery with them is rather 48 hours for Belgium. If no delivery is made, please contact our services or directly with Chronopost to resolve the situation. Best regards, Mini MX
A
Rating: 3 out of 5
The quality-price ratio is perfect, the site is intuitive, easy, the delivery time is respected,
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A
Rating: 4 out of 5
Free delivery only from €89... and rather long delays
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Response from MiniMX
Hello, the delivery of parts is free from €39 and not €89, feel free to contact us if you encounter a problem. Have a nice day
A
Rating: 1 out of 5
I had ordered a quick pull with cable and sheath, I received a different pull than the one ordered and the same for the sheath color.
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Response from MiniMX
Hello, we apologize if there was a problem, which cable did you want? And which cable did you receive, please?
A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
Very good product for a child
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A
Rating: 4 out of 5
Excellent value for money
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A
Rating: 4 out of 5
Quite quickly
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A
Rating: 1 out of 5
I ordered a reinforced chain, so the quick link must also be reinforced. I mounted it, rode for an hour, and it broke. Really disappointed with the quality. What a shame.
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Response from MiniMX
Hello, we apologize for the inconvenience caused, but there is no defect on this product. Was the link correctly installed? Did you contact customer service for an exchange? Have a nice day :)
A
Rating: 1 out of 5
Lots of defects on the tiles I ordered in the deco kit, many pieces are missing. I don't want to leave a comment, I know you can do better. Thank you.
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Response from MiniMX
Hello, what is the exact problem because the kit you purchased is complete and corresponds to the ERZ models. We recently assembled one and there were no problems. I await your news. Have a nice day.
A
Rating: 3 out of 5
Very good site, good responsiveness for the order, I received my motorcycle in 6 days
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A
Rating: 1 out of 5
Tire ordered, a pack of Kendal in 90 in stock, stock error, refund planned but not made, and sending low-quality vee rubler tires. I order the tires separately from the unavailable pack, I receive vee rubler tires instead of Kendal again. In the process of refund. The problem, the time lost.
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Response from MiniMX
Hello, we apologize for the inconvenience. We preferred to send you available tires without a response from you to our email so that the delay would not be extended. We apologize if this initiative did not suit you, do not hesitate to contact us for an exchange with customer service. See you soon on Mini MX! Have a nice day :)
A
Rating: 3 out of 5
Good discount on products but unfortunately I received my helmet with defects.. not too serious but annoying nonetheless.
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Rating: 1 out of 5
I ordered a pull handle and an ignition plate. Broken handle + ignition plate that does not work. Avoid.
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Response from MiniMX
Hello, we are sorry if the ordered products do not suit you, however, I cannot find any trace of an email from you with customer service. We handle all requests and always do what is necessary to remedy the situation. Awaiting your news, have a nice day :)
A
Rating: 3 out of 5
Fast shipping but the item has already been used. And since the return is at my expense...
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Rating: 4 out of 5
Fast shipping
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Rating: 3 out of 5
I received the complete wheel but the problem is that the rim was very damaged. Otherwise it's okay.
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Rating: 4 out of 5
Customer service is okay, unfortunately, depending on the delivery which is random...
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