The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
I ordered a mini bike for my daughter's birthday more than a week before the big day, the delivery was supposed to be made within 72 hours after the purchase and I have not received my daughter's gift!!!! I am fighting with the delivery people to try to find the package which is clearly nowhere!!!
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Response from MiniMX
Hello, There has been a delay on your order due to a problem with the carrier, independent of our will. We are sorry for this. You have also spoken to our customer service on the phone who informed you of this problem. According to the carrier's tracking, your order should arrive this week. Please accept our apologies again for this inconvenience, and we remain at your complete disposal by email, phone, or chat. Best regards, Mini Mx
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Acheteur Vérifié
Rating: 3 out of 5
Correct
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Acheteur Vérifié
Rating: 4 out of 5
I really like this site but the photos are not often up to date I bought new generation YCF grips as shown in the photos and I received the old ones
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Acheteur Vérifié
Rating: 3 out of 5
Quick reception of my 160yx engine but broke the clutch pinion on the third start.
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Acheteur Vérifié
Rating: 3 out of 5
One item was missing out of two and the delivery box was very damaged.
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Acheteur Vérifié
Rating: 4 out of 5
Order matching and delivery time respected! Thank you.
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Acheteur Vérifié
Rating: 1 out of 5
Hello, I bought shot gloves that tore themselves after two uses, I contacted customer service to talk about it and since then I have had no news, thank you in advance for doing something
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Response from MiniMX
Hello, We are sorry for this inconvenience. We are experiencing problems with the contact form on our site. You can contact us by sending an email to [email protected], we will respond within 24 working hours. Best regards, Mini Mx
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Acheteur Vérifié
Rating: 4 out of 5
Fast
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Acheteur Vérifié
Rating: 3 out of 5
Delivery promised in 48/72h while it was me who went to pick up the motorcycle 45 minutes away at the carrier's warehouse after 1 week of waiting. The motorcycle does not hold the idle in the starter, and the valves are poorly adjusted. I think it's a good motorcycle, but when you buy new, you don't expect to already have expenses to make.
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Acheteur Vérifié
Rating: 4 out of 5
Product conforms to the description except for the seat height which is not 77 cm but 67 cm
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Acheteur Vérifié
Rating: 4 out of 5
Site quite accessible. Except that I don't always find the specific parts for my vehicle. Moreover, at the beginning of the order, I checked the goodies to receive, but nothing in the package... Best regards
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Acheteur Vérifié
Rating: 3 out of 5
Very good engine, reliable.
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Acheteur Vérifié
Rating: 3 out of 5
Good.
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Acheteur Vérifié
Rating: 3 out of 5
Rather satisfied.
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Acheteur Vérifié
Rating: 3 out of 5
An engine overheating and the exhaust sticker is peeling off.
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Acheteur Vérifié
Rating: 3 out of 5
Fast shipping and delivery, but packaging needs to be reviewed, I received a torn box at the brake disc level of the wheel and it was warped...
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Acheteur Vérifié
Rating: 4 out of 5
Good site
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Acheteur Vérifié
Rating: 1 out of 5
I am extremely disappointed with the Mini Mx team because I have been ordering from this site for a long time and for some time now I have been receiving more and more damaged parts, the last four orders I placed arrived late, including the last one which did not even arrive, I always pay for the most expensive and fastest deliveries because I need the parts I order as soon as possible, I do mechanics every day, anyway I find it unacceptable from a site that claims to be professional
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Response from MiniMX
Hello, We sincerely apologize for these inconveniences, regarding the damaged parts do not hesitate to contact us to report it so that we can offer you an exchange on the product. Regarding the delivery, during the summer periods, carriers often experience some slowdowns, however your order placed on 02/08 at 8 PM was shipped by our logistics service the next day without any delay, we handed the package to GLS which indeed could only deliver it to you the following Wednesday. We recommend CHRONOPOST for a 24-hour delivery which is for us the high-end service in terms of delivery. We always try to offer you a fast service in preparation and delivery, however delivery is independent of our will and we ask for your understanding. We still hope to count you among our customers and remain at your complete disposal. Best regards, Mini MX
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Acheteur Vérifié
Rating: 4 out of 5
Everything was perfect
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Acheteur Vérifié
Rating: 4 out of 5
Perfect, nothing to report
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Acheteur Vérifié
Rating: 3 out of 5
My order arrived in good condition, but this is the second time I ordered express via Chronopost and both times the delivery arrived 1 day late.
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Acheteur Vérifié
Rating: 4 out of 5
Clear site and easy to use
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Acheteur Vérifié
Rating: 4 out of 5
Delivery was 24 hours late but nothing too serious
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Acheteur Vérifié
Rating: 1 out of 5
Very disappointed, error in the order and customer service does not respond. Hoping to be contacted back as soon as possible
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Response from MiniMX
Hello, We are sorry for this inconvenience. Unfortunately, it seems that we did not receive your email, did you send it to [email protected]? Best regards, Mini Mx
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Acheteur Vérifié
Rating: 1 out of 5
Well received the rims but they are damaged, they look like used rims, missing color, a lot of scratches ... and I pass ... disappointed
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Response from MiniMX
Hello, We apologize for these inconveniences. If this has not already been done, our after-sales service will get back to you as soon as possible to remedy the situation.
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Acheteur Vérifié
Rating: 1 out of 5
The draw arrived scratched, and there is no tightening piece, but this is still an important piece.
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Response from MiniMX
Hello, We apologize for these inconveniences. If this has not already been done, our after-sales service will get back to you as soon as possible to remedy the situation.
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Acheteur Vérifié
Rating: 3 out of 5
A bit slow compared to the first time.
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Acheteur Vérifié
Rating: 4 out of 5
Good site but a small bug with the order interface. However, very responsive by email and delivery. The product is very good. I recommend
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Acheteur Vérifié
Rating: 3 out of 5
Catastrophic delivery service.
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Acheteur Vérifié
Rating: 3 out of 5
Quad poorly packaged and damaged, not visible until fully unpacked. Photos available.
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Acheteur Vérifié
Rating: 1 out of 5
No indication or information from customer service about the kit .. no one knows what is inside or even the diameters of the jets
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Response from MiniMX
Hello, we are sorry that this product does not meet your expectations. However, it is a product that is successful and satisfies the majority of our customers. It also receives a very honorable rating on our site. Our sales team remains at your disposal at 09.72.39.05.37
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Acheteur Vérifié
Rating: 4 out of 5
Good
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Acheteur Vérifié
Rating: 1 out of 5
For the return at our expense not happy
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Response from MiniMX
Hello, We are sorry for this inconvenience. Depending on the reason for the return, you can contact customer service to request a commercial gesture. Best regards, Mini Mx
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Acheteur Vérifié
Rating: 1 out of 5
In the photo, there is the complete kit and I only received the wheel
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Response from MiniMX
Hello, As indicated in the description, the sprocket is sold without its attachment. Best regards, Mini Mx
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Acheteur Vérifié
Rating: 1 out of 5
No possibility of exchange, it's useless. No document to print for the return, it's useless.
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Response from MiniMX
Hello, Currently we do not perform exchanges, however we refund the parts upon return. The document is available at the bottom of any page in the return conditions section. Best regards, Mini Mx
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Acheteur Vérifié
Rating: 4 out of 5
The motorcycle is amazing. It runs very fast. However, regarding the delivery, I had to wait a week to receive it while it was noted 48 to 72 hours. And when trying to call DB Schenker to find out when I would be delivered, I was brushed off.
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Acheteur Vérifié
Rating: 3 out of 5
Hello, satisfactory site.
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Acheteur Vérifié
Rating: 4 out of 5
The motorcycle is quite good, meets expectations for now after a week of use. But the motorcycle has some scratches in certain places, I find it a shame that it wasn't checked before shipping and that a motorcycle with scratches and paint missing was sent.
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Acheteur Vérifié
Rating: 4 out of 5
Fast service
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Acheteur Vérifié
Rating: 4 out of 5
Super satisfied with my order for the 150cc motorcycle 2022. Quality is there... Packaging is top-notch. Just a shame about the delivery delay, order placed on 12/07, reception announced on 22/07 and received on 25/07. After the first test of the motorcycle, super satisfied... I recommend...
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