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A
Rating: 4 out of 5
Good but could do better
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 548 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Fast and reasonable prices
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A
Rating: 1 out of 5
Delivery problem due to an address writing error. I have contacted customer service twice who do not respond...
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Response from MiniMX
Hello, We are sorry for this delivery delay, independent of our will as we prepared and shipped your order within half a day of validation. We are also sorry that you were unable to reach the Chronopost customer service. Remaining at your complete disposal, Best regards, Mini Mx
A
Rating: 1 out of 5
Bad delivery person not serious in their work
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Response from MiniMX
Hello, We are sorry for this inconvenience, unfortunately, the delivery service is an external company. However, if the product is damaged, you can contact customer service by email at [email protected] with photos so that we can find a solution or a gesture together. Best regards, Mini Mx
A
Rating: 4 out of 5
Serious
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A
Rating: 3 out of 5
Average
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A
Rating: 4 out of 5
Package well received, product identical to the photo, everything arrived in 2 days. Thank you!
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A
Rating: 4 out of 5
Fast delivery, prices not excessive, the hose does not match the model
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A
Rating: 3 out of 5
Unfortunately, the base gasket is not for a 140yx, all other products are compliant with the description
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A
Rating: 4 out of 5
Perfect, good quality
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A
Rating: 4 out of 5
Limited packaging for the wheel, the rest is okay
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A
Rating: 4 out of 5
A lot of choices at very competitive prices, but stock is sometimes a bit limited...
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A
Rating: 4 out of 5
Perfect
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A
Rating: 1 out of 5
No after-sales service, the guarantees do not cover anything, I do not recommend
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Response from MiniMX
Hello, The wheel truing is indeed not guaranteed as it must be checked and tightened before use, but we sent you a complete wheel from our workshop. Best regards, Mini Mx
A
Rating: 4 out of 5
Order shipped quickly
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A
Rating: 4 out of 5
Professional as usual, no issues, but the additional box was a bit crushed due to the delivery person, no fragile items so it's okay
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A
Rating: 4 out of 5
Very good site and very good accessory
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A
Rating: 3 out of 5
Fast shipping.
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A
Rating: 1 out of 5
3 times I ordered from you. Payment refused, I reorder my items. You always promise gifts but I never receive them in the packages. And when I call, I get people who are not commercial who in 10 minutes say that the package has already been shipped.
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Response from MiniMX
Hello, We are sorry if we were a bit "abrupt", indeed your order was prepared at 8:45 am and finished at 10:22 am. Unfortunately, we are instructed not to modify orders after preparation to guarantee our shipping times. Regarding the gifts, you can select a gift with each order that adds to the cart as an item so that it can be passed on to preparation, in your order there are no selected items, we would be happy to manually add some stickers next time, you just need to place an order and simply contact us during opening hours so we can act on your order and not be blocked by the preparation process. We apologize again for the inconvenience and will take good note of your comments. Best regards, Mini MX
A
Rating: 1 out of 5
This is not the right model. A return is possible.
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Response from MiniMX
Hello, We are sorry if the products do not meet your satisfaction. The return for a refund is possible. Best regards, Mini Mx
A
Rating: 4 out of 5
Product conforms to the order, packaging with more protection if possible
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A
Rating: 1 out of 5
Navigation ok. Delivery ok. The repair kit includes a good half of parts that are not compatible with the carburetor reference. So I am disappointed because I lost time.
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Response from MiniMX
Hello, The repair kits cover several carburetor references, some parts do not fit all. Best regards, Mini Mx
A
Rating: 4 out of 5
Serious site despite a small issue after mounting the motorcycle, customer service did its job more than adequately. I recommend without worry
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A
Rating: 4 out of 5
Simple search, good communication.
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A
Rating: 4 out of 5
I received the order well, fast delivery, I recommend, but the air filter was cracked
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A
Rating: 4 out of 5
A chronopost delivery on Thursday (late) for delivery the following Monday... might as well not offer 24 or even 48H if these services do not work on weekends...
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A
Rating: 4 out of 5
Order processed and shipped quickly compared to usual
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A
Rating: 4 out of 5
Good reliable site
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A
Rating: 3 out of 5
I give 3 stars, the strength of minimx compared to Aliexpress (for example) is the delivery, a very small segmentation in a huge box, a simple envelope would have sufficed
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A
Rating: 4 out of 5
Website a bit slow. Otherwise nothing to say.
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A
Rating: 4 out of 5
I ordered a 150 erz, problem with the fuel filter, otherwise everything is fine, delivery in 2 days, nothing to say
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A
Rating: 4 out of 5
Good products equivalent to Chinese sites, excessive shipping costs are noticeable. But it's faster than shipping from China.
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A
Rating: 4 out of 5
Very good sites, wide choice of parts, fast delivery 2-3 days.
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A
Rating: 4 out of 5
Very good motorcycle, just the tire got punctured quite quickly
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A
Rating: 4 out of 5
Correct motorcycle at an affordable price, top delivery, warned before delivery, nothing more to say
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A
Rating: 4 out of 5
Hello, I find that ordering 2 motorcycles costing more than 2000€ in 2 years plus all the parts I buy only on your site to receive only 1 sticker at the end is a bit mean.... Apart from that, the quality is on point
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A
Rating: 4 out of 5
Small scratches on the visor of the helmet upon receipt
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A
Rating: 4 out of 5
Overall happy with this motorcycle, very good feeling. Simply a small instruction booklet during assembly and startup would be a plus. But otherwise, very good purchase!
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A
Rating: 4 out of 5
The quality of the product is exceptional, it is a pleasure to stick the decoration kit for my CRZ 150 motorcycle, the quality-price ratio is indisputable for such excellent quality, I highly recommend
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