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E
Rating: 3 out of 5
I received the cracked dirt shoe and not the right color after all the rest of my order was correct except for this!
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 545 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1, 3 and 4 stars
Reset filtersJ
Rating: 1 out of 5
I ordered some gicleurs for Mikuni (advertised as such on the page), and they sent me different ones than what they advertise. They are smaller, with a different thread pitch, valid, however, for Oko Keihin and Dell'Orto.
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C
Rating: 3 out of 5
Order received on Friday and moreover I had to go pick it up myself
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M
Rating: 1 out of 5
missing parts
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C
Rating: 1 out of 5
Dear, despite having requested help and assistance to buy the compatible part.
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F
Rating: 3 out of 5
Several times I ordered and the package was delivered elsewhere than the chosen pickup point. So in the long run, it's annoying.
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G
Rating: 1 out of 5
Bad customer service
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Response from MiniMX
Hello Guzman,
Thank you for taking the time to share your feedback. We are sorry to learn that your experience with our customer service did not meet your expectations.
You pointed out that the delay was too long, unfortunately you will understand that this is beyond our control as during this period in early January the roads were disrupted by significant snowfall, slowing down traffic and thus disrupting the delivery of all shipments (not just at Mini MX)
We would like to remind you that the balance bikes were received on 01/06/2026 at 5:00 PM and shipped the next day on 01/07/2026. On this point, we cannot prepare faster.
It is severe to rate us on an element that we cannot control, which is why we wanted to provide additional information.
Best regards,
The MiniMX team
Thank you for taking the time to share your feedback. We are sorry to learn that your experience with our customer service did not meet your expectations.
You pointed out that the delay was too long, unfortunately you will understand that this is beyond our control as during this period in early January the roads were disrupted by significant snowfall, slowing down traffic and thus disrupting the delivery of all shipments (not just at Mini MX)
We would like to remind you that the balance bikes were received on 01/06/2026 at 5:00 PM and shipped the next day on 01/07/2026. On this point, we cannot prepare faster.
It is severe to rate us on an element that we cannot control, which is why we wanted to provide additional information.
Best regards,
The MiniMX team
C
Rating: 1 out of 5
After barely 2 months of purchase the quad no longer starts, let me tell you our disappointment and even more so that of our daughter ;(
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Response from MiniMX
Hello Cédric,
Thank you for sharing your experience. We are sincerely sorry to hear that you are experiencing difficulties with your quad.
Our after-sales service has apparently taken charge of your case, as the quad has been picked up and replaced with a new one.
It is precisely in this type of situation that we do everything possible to find a solution, and if the return of the vehicle proves necessary, we have obviously organized it.
We hope that everything is now in order on your side and that you will be able to revise your opinion accordingly.
Best regards,
Mini MX
Thank you for sharing your experience. We are sincerely sorry to hear that you are experiencing difficulties with your quad.
Our after-sales service has apparently taken charge of your case, as the quad has been picked up and replaced with a new one.
It is precisely in this type of situation that we do everything possible to find a solution, and if the return of the vehicle proves necessary, we have obviously organized it.
We hope that everything is now in order on your side and that you will be able to revise your opinion accordingly.
Best regards,
Mini MX
M
Rating: 1 out of 5
Motor received new. It starts cold, but stalls systematically once hot. Impossible to ride normally. Customer service asked me to adjust the valves. For a new motorcycle, it is absolutely not normal to have to do this type of technical intervention. It is not the customer's responsibility to correct a defect upon receipt. Moreover, despite several emails sent, customer service does not respond. No follow-up, no solution proposed to date. Very disappointed with the quality of the product. I do not recommend.
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Y
Rating: 1 out of 5
Battery autonomy largely unsatisfactory, nonexistent customer service. I advise against the experience.
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P
Rating: 4 out of 5
Quite happy with my purchase but disappointed with the electrical harnesses as well as the pinched fuel hose, it doesn't start with the electric start but only with the kick
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J
Rating: 3 out of 5
Good evening, 2 shelf caps were missing
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B
Rating: 1 out of 5
Disappointed by the delivery, I sent you an email
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E
Rating: 4 out of 5
Very satisfied
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J
Rating: 4 out of 5
Very good fast delivery
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C
Rating: 1 out of 5
Delivery was terrible, not the fault of minimx, but the carrier...
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M
Rating: 4 out of 5
Very fast delivery. Just missing an assembly manual for the motorcycle.
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G
Rating: 4 out of 5
Package arrived very quickly even in Martinique, however 50€ for 30€ of shock absorber socks is a bit steep :-(
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F
Rating: 1 out of 5
The stock clerk made a mistake with the fairings, I returned them and now I have been waiting for my refund since December
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Q
Rating: 1 out of 5
Damaged package, deco kit damaged, frame bent
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N
Rating: 1 out of 5
The product hasn't arrived yet
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E
Rating: 3 out of 5
Hello everyone, regarding delivery, the service is not very precise because instead of 48 hours, the motorcycle took 1 week to arrive. On the day of my first ride with the motorcycle, the battery was dead or empty, I don't know yet, but what I do know is that I had to start it manually the whole ride, after a warranty request the site asked for a video to prove this.!
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K
Rating: 1 out of 5
Intake valve not the right part, same for the clutch cable
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D
Rating: 1 out of 5
Ordered an engine guard and received it bent with a crushed box, shameful given the shipping costs
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N
Rating: 4 out of 5
I only give 4 stars because zero issues with minimix but the DPD delivery service is a disaster
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T
Rating: 1 out of 5
Order of a complete engine kit, electrical harness recommended by mini Mx, after receiving the order the harness does not fit and they say it is normal without knowing which wire goes with which wire
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A
Rating: 3 out of 5
Delivered 6 days later against the "24h/48h delivery" promised on the site. And no complete instructions for the entire assembly of the quad to be done.
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M
Rating: 1 out of 5
order not received on time
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J
Rating: 1 out of 5
The motorcycle doesn't work anymore
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M
Rating: 4 out of 5
Very happy with the price, delivery, and the product itself except for the welds which are really poorly done, I had to sand them down to make them look decent
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D
Rating: 3 out of 5
Appointment not honored, they give an appointment during closing hours. Forced to wait 1 hour and no excuses.
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S
Rating: 1 out of 5
Damaged package received, motorcycle part also damaged but for the company it's normal, it's a factory defect, so no commercial gesture, I will not order from them again
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D
Rating: 1 out of 5
Package not received on time
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A
Rating: 1 out of 5
Not the same motorcycle, no oil radiator, no 24 carburetor, not the same type of engine
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G
Rating: 3 out of 5
There were missing screws and the sticker for the motorcycle exhaust was also missing, otherwise nothing to complain about, everything works well.
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F
Rating: 1 out of 5
Wrong reference received and I'm told that it's indeed what I ordered
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R
Rating: 4 out of 5
Yes it perfectly fits an 8-inch rim for a 125 quad and with 3 nuts, which is certain, Mini max was very correct and my request to measure well before buying, nothing to say excellent service the only downside is that it was DPD who delivered and canceled the delivery twice without a real reason, mini mx is great DPD is another story
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F
Rating: 4 out of 5
I've been waiting since 12/12
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M
Rating: 1 out of 5
Way too long
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F
Rating: 1 out of 5
Delivery times are very long, no communication with customers, I do not recommend
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