The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Very fragile motorcycle (varetti 150), motorcycle broken down upon receipt because engine parts are broken and defective, let's not even talk about customer service, had to send long emails of dissatisfaction to hope to get the replacement of the defective parts. Motorcycle received with scratches and scuffs! And first outing the rim is bent. And of course the warranty on the cycle does not cover the rims! Absolutely avoid!!!!!!!! There are sites where customer service is much better managed.
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Acheteur Vérifié
Rating: 4 out of 5
Good quality
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Acheteur Vérifié
Rating: 4 out of 5
Nothing to report!
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Acheteur Vérifié
Rating: 3 out of 5
Tttt
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Acheteur Vérifié
Rating: 4 out of 5
Good
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Acheteur Vérifié
Rating: 1 out of 5
In the absence of the invoice for the electric scooter, I provided by email the model number, the serial number, and a photo of the manufacturer's plate on which your company name J2D was written as the importer. A link was sent to me to order a chain that turned out to be the wrong one upon receipt.
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Response from MiniMX
Hello, It seems that you never contacted us, our company is not named J2D, we do not import or sell electric scooters. It seems that the site you contacted misled you; however, we are not responsible for this misguided advice. We will accept a return to refund you. Best regards, Mini Mx
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Acheteur Vérifié
Rating: 4 out of 5
Very nice site, a small issue is that the cart does not stay saved, it clears with each page refresh
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Acheteur Vérifié
Rating: 4 out of 5
Good site
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Acheteur Vérifié
Rating: 1 out of 5
Very dissatisfied following the handling of my complaint.
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Response from MiniMX
Hello, We are sorry to see your dissatisfaction knowing that our services have positively responded to all your requests and in a courteous manner, the service even managed to get stickers covered by warranty from YCF. We could not have done more; however, we hope that our products will duly fulfill their functions and bring you satisfaction. Best regards, Mini Mx
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Acheteur Vérifié
Rating: 4 out of 5
Fast delivery despite the distance, 3 days to be delivered in Belgium. The transport and packaging are very correct. No assembly plan or instructions. Assembly requires some mechanical knowledge (assembly, valve adjustment, carburetor, clutch, etc...). The stickers could be better applied at the factory. The motorcycle starts and runs. The whole is correct for the price. Customer service is responsive to emails sent.
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Acheteur Vérifié
Rating: 4 out of 5
Good
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Acheteur Vérifié
Rating: 4 out of 5
Every time you go back on the site, you have to start over to return to the same page, too bad (on phone)
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Acheteur Vérifié
Rating: 1 out of 5
STILL NOT MY ORDER WITH OVER €11 IN SHIPPING FEES FOR A 24H DELIVERY...
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Acheteur Vérifié
Rating: 4 out of 5
Correct
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Acheteur Vérifié
Rating: 3 out of 5
Nice team but unsuitable products
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Acheteur Vérifié
Rating: 4 out of 5
Perfect and fast
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Acheteur Vérifié
Rating: 1 out of 5
I did not receive my complete order, product description was incorrect and advice by phone was bad, the ignition does not fit with the original steering wheel. Very disappointed, I will not repeat the experience.
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Response from MiniMX
Hello, we are sorry that this product does not meet your expectations. It is, however, a product that is successful and satisfies the majority of our customers. It also receives a very honorable rating on our site. Our sales team remains at your disposal at 09.72.39.05.37
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Acheteur Vérifié
Rating: 3 out of 5
Addition of unnecessary items that they make you pay for each order made, there has always been a problem, I stop ordering from them
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Response from MiniMX
Hello, Did you encounter a problem with the content of your gift? Perhaps you are referring to the gift selected during your order, it is obviously not charged to you, the amount of the gift is also discounted at the bottom of the invoice. I invite you to check the details of your invoice. We remain at your disposal, Best regards, Mini MX
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Acheteur Vérifié
Rating: 4 out of 5
Nice site
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Acheteur Vérifié
Rating: 4 out of 5
Good site
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Acheteur Vérifié
Rating: 4 out of 5
Perfect for expectations
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Acheteur Vérifié
Rating: 4 out of 5
Site navigation is easy. Delivery time is correct. Some parts have a very high cost for Chinese quality.
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Acheteur Vérifié
Rating: 4 out of 5
Very good
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Acheteur Vérifié
Rating: 4 out of 5
Fast and complete delivery
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Acheteur Vérifié
Rating: 4 out of 5
Tell your team to be careful when sending gasket packets because if they are poorly positioned or placed, it gives them bad folds that can cause an oil leak. Best regards
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Acheteur Vérifié
Rating: 4 out of 5
Shipping costs, too bad
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Acheteur Vérifié
Rating: 4 out of 5
Good
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Acheteur Vérifié
Rating: 4 out of 5
Item conforms to the description, fast delivery but the package was very damaged! Fortunately, the item had nothing wrong upon unpacking.
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Acheteur Vérifié
Rating: 1 out of 5
Received wrong part very disappointed
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Response from MiniMX
Hello, we are sorry that this product does not meet your expectations. However, it is a product that is successful and satisfies the majority of our customers. It also receives a very honorable rating on our site. Our sales team remains at your disposal at 09.72.39.05.37
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Acheteur Vérifié
Rating: 1 out of 5
Three orders on this site and three times disappointed... An engine that never started... Service response change the oil so it starts.... And after several phone calls I'm still waiting for a technician to call me for 3 years... Ordered a complete bike received with a punctured inner tube... And the last of my orders a lever kit of more than mediocre quality... This will really be my last order at minimx If I can give advice it's to quickly avoid this site unless you need nothing...
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Response from MiniMX
Hello, Please note that we have forwarded the information to the after-sales service who will call you as soon as possible. Your 125cc YX engine does not start, the problem may not be with the carburetor but with the connections Plate/CDI/Wiring (I am notifying the after-sales service). Regarding the punctured inner tube upon receipt, you need to report it to us if that's the case, it's quite rare because as you noted deliveries are made in strapped boxes on a pallet to avoid any shock during transport. Nevertheless, if this happens we will take the necessary steps quickly. Regarding the brake lever, it's a first price, we always offer a complete range from "1st price" to high-end. Opt for a mid-range lever a little more expensive or if you are looking for exemplary quality opt for PRO TAPER you will not be disappointed. I hope the after-sales service can help you quickly if you are still willing to continue dealing with our services. I wish you a good day and a good weekend and apologize for this mishap. Sincerely, Mini MX
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Acheteur Vérifié
Rating: 4 out of 5
Assembled but not yet tested
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Acheteur Vérifié
Rating: 3 out of 5
Card subscribed to benefit from certain advantages, certain promotions including the possibility of being delivered quickly at home. On the day of delivery, I made myself available... I received a first message warning that I was going to be delivered, I am ready and watching the delivery person... 2nd message received a few minutes later (just 5 minutes) warning me that my package had been dropped off at the nearest pickup point due to my absence!! The delivery person simply did not want to make a detour, it's really shameful!!! I had requested an Express delivery (card benefits), I was present at my home and I had to drive 15-20 minutes to pick up my order!!
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Acheteur Vérifié
Rating: 4 out of 5
There is a small error with the spokes, but otherwise everything is fine. I will recommend.
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Acheteur Vérifié
Rating: 4 out of 5
Good.
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Acheteur Vérifié
Rating: 4 out of 5
Very good.
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Acheteur Vérifié
Rating: 4 out of 5
Fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
Delivery service to be improved
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Acheteur Vérifié
Rating: 4 out of 5
super little motorcycle just one defect on a poorly threaded part
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Acheteur Vérifié
Rating: 3 out of 5
Satisfied with the motorcycle, only downside is a small manufacturing defect on the front fender!
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Acheteur Vérifié
Rating: 4 out of 5
good
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