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A
Rating: 4 out of 5
A very good site
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 548 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
For now, we have nothing to say about the product and the selling site. Let's see over time and after several uses of the product
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A
Rating: 1 out of 5
Incorrect description
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Response from MiniMX
Hello, If an error has slipped into one of our descriptions, we apologize. You can contact our customer service at [email protected] Sincerely the Mini Mx team
A
Rating: 1 out of 5
Missing product in the sock order
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Response from MiniMX
Hello, When receiving a missing product, you must contact our customer service by email at [email protected] so that we can take the necessary steps. Best regards, the Mini Mx team
A
Rating: 1 out of 5
The sender did not do what was necessary for customs. I had to take care of it myself to have the package released.
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Response from MiniMX
Hello, We apologize for this inconvenience, we are doing our best to ensure that orders are delivered as quickly as possible. Sometimes there can be computer or human errors, and we are sorry for that. Best regards, the Mini Mx team.
A
Rating: 4 out of 5
One can always do better
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A
Rating: 4 out of 5
Well packaged, deadline respected.
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A
Rating: 3 out of 5
Good order received quickly
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A
Rating: 4 out of 5
Order arrived on time, super delivery person who contacted me a while before arriving as I indicated, top!
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A
Rating: 3 out of 5
The monster deco kit is good, nothing to say about it, but the outline is poorly made, we have to bend the deco kit a bit for it to fit in the fairing
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Response from MiniMX
Hello, We are sorry for this inconvenience. Maybe it's a bad series, don't hesitate to contact our customer service at [email protected]
A
Rating: 4 out of 5
Perfect
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A
Rating: 3 out of 5
Disappointed with some products, too bad we have nothing to offer in exchange for the damaged product
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Response from MiniMX
Hello, We are sorry for these inconveniences, don't hesitate to contact our customer service at [email protected]
A
Rating: 1 out of 5
There is always a problem with you, delivery of parts that have nothing to do with the order or I had to be refunded because you manage your stock poorly and you seek no solution
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A
Rating: 1 out of 5
I was charged. Cancelled the order without giving me a reason for it....the refund was partial..
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Response from MiniMX
Hello, We apologize for this inconvenience, however, you provided the wrong address by indicating France instead of Guadeloupe, therefore the package was sent and then returned to us by the carrier who charged for the transport. You were refunded the value of your order minus these transport costs due to the address error. Best regards, the Mini Mx team
A
Rating: 4 out of 5
Products conform to the order, fast delivery, well packaged
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A
Rating: 4 out of 5
Site not updated for stock
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A
Rating: 4 out of 5
Very good site with the desired product in stock. Technical sheet and product info quite detailed. However, to improve: * Differences between the technical sheet of the displayed model and the info of the current 2022 model, not updated. It would also be desirable to create a section for spare parts for the model where they would all be grouped instead of having to search without necessarily finding and having to call you.
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A
Rating: 3 out of 5
Good
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A
Rating: 4 out of 5
Delivery generally quite fast but this time they took their time and especially one valve out of 2 was not good despite the references provided, so I blame that on the holidays, too many deliveries
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A
Rating: 4 out of 5
Missing part in the package
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A
Rating: 3 out of 5
Easy site navigation.. delivery on the agreed date and time.
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A
Rating: 4 out of 5
Seems to be quality received quickly
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A
Rating: 4 out of 5
Clear and complete site.
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A
Rating: 4 out of 5
Material received on time and in good condition, however, be careful with the information provided on the site regarding this quad, it is noted from 3 years old, and on the manufacturer's notice, driving is prohibited before 12 years old!! and maximum speed 35 km and not 50 km as indicated on the site
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A
Rating: 3 out of 5
Good
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A
Rating: 4 out of 5
Product received in the wrong color
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A
Rating: 3 out of 5
Delivery not very fast and no manual with the product
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A
Rating: 4 out of 5
Very good overall! Only negative point, package in borderline conditions and lack of information. Otherwise, I am very satisfied with my order.
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A
Rating: 3 out of 5
Lack of novelty and some prices are way too high
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A
Rating: 4 out of 5
Delivered on time but package damaged.
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A
Rating: 1 out of 5
No commercial gesture proposed. Blackmail on the return price at your expense.
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Response from MiniMX
Hello, We apologize, however, we do not cover returns due to size errors of clothing (as indicated in our T&Cs), we do not engage in blackmail. Best regards, the Mini Mx team
A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Easy navigation
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A
Rating: 3 out of 5
Delivery time by GLS estimated at 24/48h, package received 8 days after the estimated deadline
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A
Rating: 4 out of 5
Could do better!
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A
Rating: 4 out of 5
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A
Rating: 3 out of 5
Delivery time, nothing to complain about, just that I received my engine drained in the box and a slightly torn carburetor gasket
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A
Rating: 4 out of 5
Arrived quickly
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A
Rating: 3 out of 5
Engine guard damaged
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A
Rating: 3 out of 5
We have already ordered several times on Minimix but disappointed with our last order where we returned the part that did not match our motorcycle model and the shipping costs of the first shipment were not refunded.. While we also paid for the return. So rather disappointed with the refund process.
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