The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
The site is well made but it's a shame about the number of out-of-stock parts.
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Response from MiniMX
Hello, We strive to have a maximum selection in our range, which part were you missing during your order? Best regards, Mini MX
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Acheteur Vérifié
Rating: 4 out of 5
Good quality overall
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Rating: 4 out of 5
serious site, I recommend, but complicated to order.
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Rating: 4 out of 5
Very good, the package arrives very quickly
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Rating: 4 out of 5
Sometimes a bit tricky to find certain parts not that they are not available on the site but it would be really practical if the user could use references for each item for their product searches on your site.
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Rating: 3 out of 5
I am disappointed because I bought a new Kayo TT 140 and received it with a cracked fender and Minimix found a solution to refund me 20 euros for a bike bought new, I would have thought they would send me a fender but no, it's not important, it doesn't hinder riding but I received my package damaged and that's a shame otherwise very professional team and very good quality material I recommend them Franck
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Rating: 4 out of 5
Very responsive customer service
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Rating: 1 out of 5
Since August 25, the package has been in my city, but I still have not received it; I just received it today, August 30, which means the package has been in my city for 5 days. The package arrived torn in two, but everything is forgivable; I hope I am understandable enough, and with that, have a good day.
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Response from MiniMX
Hello, Please excuse us for this inconvenience beyond our control. Do not hesitate to contact customer service if you encounter difficulties with the transport. Sincerely, Mini MX
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Rating: 4 out of 5
I am disappointed not to have received the correct inner tube ordered and am now obliged to buy another one
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Rating: 4 out of 5
After receiving a complete wheel pack, my rear wheel had the bearings loosen after barely 20 minutes. After contacting customer service, I received bearings for free to repair my wheel. Super quick response, commercial gesture! Nothing to say, top notch.
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Rating: 4 out of 5
Product good quality overall
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Rating: 4 out of 5
As for the parts, it's top notch
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Rating: 3 out of 5
.....
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Rating: 1 out of 5
Average
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Rating: 4 out of 5
Delivery quite fast less than a week!
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Rating: 3 out of 5
Package really damaged plus I received the poster instead of a sticker
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Rating: 4 out of 5
Good
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Rating: 4 out of 5
Very good site for dirt bikes
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Rating: 4 out of 5
correct and useful
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Rating: 4 out of 5
Perfect, a part lost during delivery very efficient customer service new part received 2 days later.
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Rating: 1 out of 5
It's too much, and yet I took the measurement correctly; it's not the part you sent me!!!!!
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Rating: 4 out of 5
Just one thing the plastic cover of the quick release was broken. But nothing serious I wanted to add something after ordering I called directly they added it to the order without any issues.
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Rating: 3 out of 5
I received my bike well but the packaging was in poor condition and the handlebar foam was missing.
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Rating: 4 out of 5
Very good
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Rating: 3 out of 5
The chain was really too long!!!
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Response from MiniMX
Hello, you need a chain breaker to shorten your chain. Best regards, Mini Mx
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Rating: 1 out of 5
The customer service sends me away because I received scratched rims with blocked bearings, telling me that it is not their fault, that they do not check their products before shipping. And on top of that, they do not want to cover the return shipping costs. In the end, they send me bearings that I will have to change myself.
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Response from MiniMX
Hello, We offered you a 25% discount on the value of the pack + 4 new bearings. We thought that this was satisfactory. On the entry-level rims, they often have small paint chips. If you are looking for superior quality, I recommend FABA. If the offer still does not suit you, we will see to refund you. Sincerely, Mini MX
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Rating: 3 out of 5
Very good until this last order. The product received does not match the order. Too bad
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Rating: 4 out of 5
Good
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Rating: 4 out of 5
Despite a long order time, the site is very good. It just needs to indicate the available stocks and the waiting time before delivery.
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Rating: 4 out of 5
Good product, too bad the delivery time is not respected
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Rating: 4 out of 5
Good
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Rating: 3 out of 5
More than 5 years that I started on this site, never had any issues
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Rating: 4 out of 5
Good
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Rating: 1 out of 5
It's useless
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Response from MiniMX
Hello, We tried to understand what could justify, I quote your comment on the product "hate" against us. We searched our emails but nothing is recorded. In order to better understand and perhaps respond or better find a solution to your problem. Can you explain to us what happened? Hoping to find a favorable outcome, Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
All the ordered products arrived on time but several screws and the fixing pads to secure the handlebar protectors were missing
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Rating: 4 out of 5
Fast delivery
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Rating: 1 out of 5
The site is great but the motorcycle is poorly adjusted
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Response from MiniMX
Hello, Our motorcycles are assembled at the factory, with factory settings. It is for this reason that our customer service and after-sales service teams are at your disposal if you have any questions regarding the adjustments or starting up. You can contact us by email at [email protected], via chat on our website, or by phone at 09.72.39.05.37. Best regards, MiniMX
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Acheteur Vérifié
Rating: 1 out of 5
I ordered a 14" rim with a free sticker, I only received the sticker...
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Response from MiniMX
Hello, Did you contact customer service so they can take care of it quickly? I doubt this is due to the preparation and think more of a transport issue. Nevertheless, we apologize for this inconvenience, I am sure my colleagues in customer service will quickly find a solution if it hasn't already been done. Best regards, Mini MX
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Rating: 4 out of 5
Very good site.
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Acheteur Vérifié
Rating: 4 out of 5
Fast delivery, good quality part
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