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A
Rating: 1 out of 5
Ignition problem
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 545 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1, 3 and 4 stars
Reset filtersS
Rating: 4 out of 5
Hello, received well before Christmas, thank you for the responsiveness
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E
Rating: 1 out of 5
Missing a lot of things
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J
Rating: 3 out of 5
Goods received well! Compliant with my order, thank you!
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J
Rating: 1 out of 5
Total disappointment, behind the aesthetics hides poor quality... after purchasing a 50 pocket cross motorcycle, first start-up, the starter cord broke after 2 pulls, it starts well so had to disassemble by a professional and the verdict is final, crankshaft warped, ignition bell slightly oval so it rubs against the ignition sensor... let's add to this once repaired that it is unable to climb a slope of 10% because the clutch is too weak and does not grip at all... I also pass the warped front brake disc that does not allow for correct wheel rotation... in the end this pocket had a lifespan of 30 minutes maximum before ending up in the trash... being a witness to the scene, I can only imagine the child's disappointment, therefore I strongly advise against, sincerely.
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C
Rating: 1 out of 5
The order was not delivered at all to the chosen pickup point but to an imposed pickup point far from our home.
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R
Rating: 4 out of 5
I received my package but my stickers were missing inside
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C
Rating: 1 out of 5
Following the shipment of the wheel, I noticed that the brake disc was warped due to a shock and a screw from the crown and the box itself was torn upon receipt
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A
Rating: 1 out of 5
I have never ordered anything from MiniMX, there is always an error in the email address
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Response from MiniMX
Hello,
It's very surprising because we do have an order in your name with Apple Pay payment, including an air filter and a plastic air filter protection, you can imagine that we do not send spare parts to customers without an order.
Sincerely,
Mini MX
It's very surprising because we do have an order in your name with Apple Pay payment, including an air filter and a plastic air filter protection, you can imagine that we do not send spare parts to customers without an order.
Sincerely,
Mini MX
E
Rating: 1 out of 5
Engine won't start anymore
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N
Rating: 4 out of 5
Hello, I ordered a 450 crz sx, the aluminum swingarm is scratched and the kick is not red as expected, apart from this annoying detail I am satisfied.
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Y
Rating: 4 out of 5
Very responsive
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E
Rating: 1 out of 5
Order not received
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D
Rating: 3 out of 5
The courier has not yet delivered the goods. I realize that it is not your responsibility, but from the Customer's side this service disruption is really poor.
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L
Rating: 4 out of 5
Package arrived well but there are some quad brackets that are bent, maybe due to transport or something, I don't know, apart from that otherwise
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A
Rating: 1 out of 5
The box arrived completely crushed, parts were missing and the fork was not straight
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B
Rating: 3 out of 5
Good but not the right motorcycle that I ordered
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H
Rating: 1 out of 5
My package arrived warped so I couldn't mount the wheel on the motorcycle and I'm still waiting for a response from you to know what solution we can consider
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T
Rating: 1 out of 5
I received the motorcycle, it won't start! 300 euros
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D
Rating: 4 out of 5
Very good value for money
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C
Rating: 1 out of 5
I am missing the additional battery originally ordered.
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P
Rating: 1 out of 5
Very good product, thank you minimix
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M
Rating: 4 out of 5
Delivery was delayed but very good motorcycle for now nothing to report.
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F
Rating: 4 out of 5
Very happy with my purchase, the bikes are of good quality
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M
Rating: 1 out of 5
I dealt with a bunch of "Tocar" and dishonest people, very unhappy... I ordered a Quad on November 10... a month later still nothing and they ask me for 100 euros more to receive it because they made a mistake on the price... thanks to the site mini rider for raising the level and sending me the same quad at the same price without an additional euro... I strongly advise against mini mx...
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J
Rating: 4 out of 5
I received my pocket bike, it's nice, it's a Christmas gift for my son, I hope he will be happy and that it will last over time, thank you
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P
Rating: 1 out of 5
Surprised to assemble the Fork!!!!!!! Packaging of the motorcycle mediocre, basic box, we have to assemble the motorcycle almost entirely!!! Never seen that !!!!! Useless useless... Zero!!!! Let's see if it works!!!! Saw assembly on YouTube and deliveries have nothing to do with the package I received!!!! Zero rating
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L
Rating: 1 out of 5
I received my red 300cc dirt bike with scratches on the side and on the front fender, very disappointed... apart from that the motorcycle runs very well
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J
Rating: 4 out of 5
fast delivery and well-finished motorcycle for the price just the BMX style handlebars to review for future models
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P
Rating: 4 out of 5
Ordered in green received in purple but otherwise it's perfect.
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D
Rating: 3 out of 5
Product insufficiently protected for transport
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M
Rating: 1 out of 5
Quad received with broken parts, I am offered to come pick it up while I just ask for replacement parts. I am told that it is assembled like that from the factory, while the broken plastic pieces are indeed present in the box.. strange, usually no issues with them. I am left speechless... anyway
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J
Rating: 4 out of 5
Package well received within the expected time, super quality motorcycle. First purchase of a long series
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C
Rating: 3 out of 5
Aaah it's sure it's not expensive and you can find quite a few parts but they often lack details on the sizes of certain parts or other necessary information for specific searches for our motorcycle
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S
Rating: 4 out of 5
Order compliant, received quickly!
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G
Rating: 1 out of 5
Order never received, no solution from the sales service, first disappointing experience with MiniMX. I do not recommend this site.
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C
Rating: 1 out of 5
Very long delivery, almost 1 month to receive the package
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J
Rating: 1 out of 5
I ordered a motorcycle from MiniMX, but unfortunately the model received does not match the one I selected. I contacted customer service by phone, who directed me to an email address for my request to be handled. To date, more than 10 days after sending my message, I have not yet received a response. I hope to receive a reply soon to resolve this situation under good conditions.
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Response from MiniMX
Hello Jordy,
Thank you for taking the time to share your experience. We sincerely apologize for the inconvenience regarding your order and have done our best to send you the correct model following this preparation error.
In this type of issue, we are obliged to process a return which sometimes takes a bit of time, and again, our apologies, my colleagues in preparation made a selection error... Please know that we strive to improve our system to avoid any errors, recording less than 1% error in logistics, unfortunately, the error remains human.
Best regards,
The MiniMX team
Thank you for taking the time to share your experience. We sincerely apologize for the inconvenience regarding your order and have done our best to send you the correct model following this preparation error.
In this type of issue, we are obliged to process a return which sometimes takes a bit of time, and again, our apologies, my colleagues in preparation made a selection error... Please know that we strive to improve our system to avoid any errors, recording less than 1% error in logistics, unfortunately, the error remains human.
Best regards,
The MiniMX team
W
Rating: 1 out of 5
Very disappointed, the front tire received is from 2016... I thought I was buying a new tire that is almost 10 years old. And one of the two inner tubes does not have a threaded valve, so I had to buy another tube. In short, I strongly advise against it.
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Response from MiniMX
Hello,
The Michelin tires are ordered from BIRH, the official distributor of the brand in France and Europe, our last arrival for the rear is from October 2025 (invoice available if necessary), for the front September 2025 (invoice available if necessary). We have no stock of tires that are 10 years old, in this case if your claim is true it comes from the supplier and if you wish to share your claim with us through photos so that we can forward it to BIRH France, as this does not come from our end in this case.
Best regards,
Mini MX
The Michelin tires are ordered from BIRH, the official distributor of the brand in France and Europe, our last arrival for the rear is from October 2025 (invoice available if necessary), for the front September 2025 (invoice available if necessary). We have no stock of tires that are 10 years old, in this case if your claim is true it comes from the supplier and if you wish to share your claim with us through photos so that we can forward it to BIRH France, as this does not come from our end in this case.
Best regards,
Mini MX
S
Rating: 4 out of 5
fast and careful shipping, but I wanted to get information about certain parts, I contacted them on their site via email and got no response
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