The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
At this moment, service isn't that good. My package got damaged, the post office automatically returned the goods as they didn't want to deliver the package in this state. As till this moment, I need to wait for the money to be refunded and make a new order.. Seems to me that a automatic postage of a new order shouldn't be that difficult?
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Response from MiniMX
Hello, our customer service will contact you to resolve this incident together. Best regards, Mini MX
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Acheteur Vérifié
Rating: 4 out of 5
Choice and speed
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Rating: 3 out of 5
Missing my calendar noted on the invoice
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Rating: 4 out of 5
Clear site and quite intuitive... you find what you're looking for quickly
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Rating: 3 out of 5
Good fork cover
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Rating: 4 out of 5
Perfect, don't change anything
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Rating: 4 out of 5
I own a Yamaha AS3, I just needed two suppressors with olives.
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Rating: 4 out of 5
It's a great site even if there are 2 or 3 things that could be better.
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Rating: 1 out of 5
The rim is all deformed and bent, I sent an email but no response, disappointed with customer service and product quality
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Response from MiniMX
Hello, you contacted our customer service on May 11 at 9:25 PM and a response was given to you on May 12 at 9:22 AM. We have products from entry-level to high-end. You purchased our entry-level rim, if the quality of the product does not suit you, you can return it to us. Best regards, MiniMX
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Rating: 3 out of 5
The handle I ordered did not fit perfectly on my dirt bike.. I had to shorten and file it thanks to the model of my old handle
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Rating: 4 out of 5
Nothing to report
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Rating: 4 out of 5
Simple site and well-detailed products, very fast delivery and very efficient customer service. I received a replacement reference for a product out of stock a few hours after my order. Only the brake kit arrived unpurged and seems out of service.
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Rating: 3 out of 5
No issues with the seller, but please change the carrier. Package smashed, deadlines absolutely not respected.
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Rating: 1 out of 5
Fairly good navigation on the site, but not enough information on the products, so what I ordered does not match my request
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Response from MiniMX
Hello, do not hesitate to contact our sales department for advice on your future orders. Our team is at your disposal for that. You can return the items in their original packaging, if they are new, they will be fully refunded. Best regards, the Mini MX team
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Rating: 4 out of 5
Another well-prepared order, packaged and arrived quite quickly.
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Rating: 1 out of 5
Delivery took 3 weeks
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Response from MiniMX
Hello, you placed an order on 29/04 and made a payment by bank transfer. Orders are processed upon receipt of your payment in our bank account. Your order therefore left our warehouse (in France) the day after its validation by the accounting department, that is to say on 11/05 and was delivered to you on 17/05 (in Belgium). Your delivery took 3 working days for international. All this information is available in your personal space on our Minimx site. Best regards, Mini MX
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Rating: 1 out of 5
Very disappointed, I made a mistake in the order so I then contacted customer service by phone to change the first name and last name of my order because there was a typo from my autocorrect, customer service guaranteed me that the name and first name had been changed, but when I picked up my package it turned out that it had not been changed. I was very lucky because I proved that it was indeed my order with the emails received, disappointed I will not order from you again
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Response from MiniMX
Hello, our service has indeed made the modifications to your address and name error following your phone request. However, it turns out that a computer error must have persisted, and we apologize for the inconvenience caused. Best regards, Mini MX
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Rating: 3 out of 5
Good quality part
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Rating: 4 out of 5
Very good service for the order.
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Rating: 4 out of 5
Pocket bike barely ordered. Immediately received. Perfect package
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Rating: 4 out of 5
Despite the fact that the descriptions are not perfect, it remains very reliable, fast shipping
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Rating: 3 out of 5
Customer service is catastrophic!
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Rating: 4 out of 5
Fast delivery, order compliant
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Rating: 3 out of 5
Good site
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Rating: 3 out of 5
Twisted plastic kit + poorly protected deco kit missing a color part.
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Rating: 3 out of 5
Hello, Following my order on your site (Mini Mx) I want to inform you that the main axle which is 114 MM is too small for an Apollo RFZ. What is unfortunate is not receiving a motor axle when ordering a motor.
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Rating: 4 out of 5
Good
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Rating: 3 out of 5
I gave 3 stars because I ordered a right valve inner tube and received a tube with a curved valve. Otherwise, fast delivery.
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Rating: 4 out of 5
I am satisfied
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Rating: 1 out of 5
Damaged tank delivered. I called Minimx and spoke to Nicolas who offered me €10 refund on a part worth €25. I have to return the part at my expense (€9.90) and since then no news......
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Response from MiniMX
Hello, our sales department will contact you to clarify this incident. Best regards, Mini MX
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Rating: 4 out of 5
Good site
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Rating: 4 out of 5
Good, no problems to report.
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Rating: 4 out of 5
Satisfied overall with the order except for a small hiccup with the gasket pouch.
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Rating: 4 out of 5
Great
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Rating: 4 out of 5
Good
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Rating: 4 out of 5
It's a shame that you lack stock on three-quarters of your shop and that the loyalty card is useless because three-quarters are always on sale
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Rating: 4 out of 5
Well-stocked site, competitive prices... Delivery within the deadlines.
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Rating: 4 out of 5
Very good site, fast shipping, well packaged
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Rating: 4 out of 5
Good product and fast delivery, thank you
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Rating: 4 out of 5
Order compliant but delivery scheduled for Tuesday which only arrived on Thursday
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