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A
Rating: 4 out of 5
Lack of technical details on the products
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 549 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Received on time
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A
Rating: 4 out of 5
Good site
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A
Rating: 3 out of 5
Poor communication.
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A
Rating: 3 out of 5
The joints I ordered do not match the vehicle purchased on the site
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A
Rating: 1 out of 5
there is always a delay
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A
Rating: 4 out of 5
Top, I would just really like a little gift...
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A
Rating: 3 out of 5
Too bad the box was damaged upon arrival at the post office, it was not delivered on the indicated day but the following day.
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A
Rating: 4 out of 5
Big packaging for so little
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A
Rating: 3 out of 5
Master cylinder ordered of poor quality... Sold as a banjo in M8 while it is an M10 with a fitting to convert to M8, a fitting that broke with a not violent turn of the key given the little material between the two. Nothing to say about the site and the delivery but be careful with the products...
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A
Rating: 1 out of 5
Order placed and paid with express delivery 48-72h and paid the same day, I received it after 15 days after having to send multiple emails
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Response from MiniMX
Hello, The COLISSIMO option is not an express delivery option, we will be able to offer you an express service in a few weeks with the integration of the CHRONOPOST service. Your order placed on 15/03 was handed over to Colissimo on 16/03 without any delay, unfortunately the abnormal delay is independent of our will, our services have repeatedly reported the incident in order to unblock the delivery of the package which seemed to have suffered an incident. We apologize for this abnormal delay which is unfortunately independent of our will. Best regards, Mini MX
A
Rating: 4 out of 5
Apart from the many unavailable products, I am satisfied.
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A
Rating: 3 out of 5
Product received quickly, within the agreed timeframe
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A
Rating: 3 out of 5
Good for the filter
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A
Rating: 4 out of 5
Perfect!!! The only problem is that they don't have all the dirt bike fairings.
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A
Rating: 1 out of 5
Terrible customer service, avoid, motorcycle having 2 months and not even 3 hours of use, brake pads faulty and caliper faulty, no warranty even though it's a factory problem!! terrible!!
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Response from MiniMX
Hello, The brake pads are exclusively related to your usage, we cannot guarantee consumables (inner tube, tires, pads...etc). Regarding your comment, it does not concern the current order. Sorry that the customer service response is not favorable, please note that you have loyalty points available on your customer account. Best regards, Mini MX
A
Rating: 4 out of 5
Super received before the date, but scratches noticed on the parts I received, nothing too serious, but otherwise top, I recommend
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A
Rating: 1 out of 5
the wiring harness is of poor quality I'm on it
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Response from MiniMX
Hello, This is the standard CDI harness with one pin, what is the problem with your product?
A
Rating: 4 out of 5
Good quality
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A
Rating: 4 out of 5
Order and receipt very fast. Very professional!
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A
Rating: 3 out of 5
Good
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A
Rating: 3 out of 5
There are always errors, we do not always have the correct reference upon delivery
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A
Rating: 4 out of 5
Good
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A
Rating: 1 out of 5
Part ordered, said to be in stock, still no news of it nor tracking number, nothing. I don't know where the parts come from but if it's from China I can go on AliExpress by myself.
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Response from MiniMX
Hello, Our warehouses are located in 83 in Frejus and all our shipments come from our only and unique logistics site. Your order placed on 09/03 was shipped on 09/03. We are doing everything necessary as soon as possible for this abnormally long delay on your order. Best regards, Mini MX
A
Rating: 4 out of 5
OK, it's good
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A
Rating: 4 out of 5
Not enough description on some items to know if it corresponds to such a machine.
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A
Rating: 1 out of 5
Package not presented, (delivery address in a store...) returned to you without any notice of passage or call/SMS, and at my expense. SUMMARY: no material, but lost 5.50€!!
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Response from MiniMX
Hello, Indeed the return was made without notice of passage or delivery attempt, a request for reimbursement of shipping costs has just been made. We apologize for this abnormal process which is unfortunately independent of our will and remain at your disposal. Best regards, Mini MX
A
Rating: 4 out of 5
Responsive and efficient site, nothing to say
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A
Rating: 1 out of 5
Received parts that were not the ones ordered, very poor customer service, unprofessional.
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Response from MiniMX
Hello, We are very surprised by your comment about our customer service which responded and fully refunded due to a stock error on this product. Indeed, we have a response time to process the customer service file and get a favorable opinion. Best regards, Mini MX
A
Rating: 4 out of 5
Easy to use.
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A
Rating: 3 out of 5
I took a paid delivery to have it in a maximum of 48 hours and it took double the announced time. It's not correct.
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A
Rating: 1 out of 5
The helmet had dents on the front
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Response from MiniMX
Hello, Your order concerns a twin air filter and a protective spray. Please match your comment to your order. Best regards, Mini MX
A
Rating: 3 out of 5
Good site very responsive Don't forget to retain customers
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A
Rating: 1 out of 5
Hello, my part arrived broken, what are you doing?
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Response from MiniMX
Hello, We invite you to contact customer service at 0972390537 so that they can take the necessary steps. Best regards, Mini MX
A
Rating: 4 out of 5
Serious site and quality products.
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A
Rating: 4 out of 5
Parts arrived quite quickly. Well packaged.
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A
Rating: 4 out of 5
Shipping costs are quite expensive, 35€ in total for a fuel tap, that's a bit much
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A
Rating: 1 out of 5
Not adaptable to the pocket yet it's the right item
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Response from MiniMX
Hello, Have you contacted customer service so they can check compatibility with your product? What is your pocket bike? The return form is available on your Mini MX account or at the bottom of the website, feel free to return the product you will be refunded. Best regards, Mini MX
A
Rating: 4 out of 5
Just perfect, fast delivery
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A
Rating: 4 out of 5
package received on time, compliant with the order
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