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Rating: 4 out of 5
Items conform to the description. Fast delivery.
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 549 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1, 3 and 4 stars
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Rating: 4 out of 5
very good
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Rating: 3 out of 5
Half satisfied
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Rating: 3 out of 5
Fast.
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Rating: 4 out of 5
Good
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Rating: 4 out of 5
A part was missing in the Mikuni carburetor that I received (which I fortunately managed to recover from my old one) so necessarily a bit disappointed...
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Rating: 1 out of 5
There are missing fairings.
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Rating: 4 out of 5
Fast delivery, very good tracking of packages, no omissions, I recommend
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Rating: 4 out of 5
super site
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Rating: 4 out of 5
Good
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Rating: 4 out of 5
Very good, very fast delivery perfect
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Rating: 4 out of 5
Easy to navigate site and fair prices
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Rating: 1 out of 5
Almost 1 month for a delivery!!!! No excuse from customer service!!!! If I hadn't called or sent emails, my package would still not have been delivered.
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Response from MiniMX
Hello, We sent out 3 TNT packages, the first one lost by TNT, the second one returned to the sender the next day for no reason, the third one sent urgently following your emails. I even tried to contact you yesterday on your phone to ask if you had finally received the engine, but I reached your voicemail. You know perfectly well this is independent of our will. Please excuse us for this unpleasant situation. Best regards, Mini MX
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Rating: 4 out of 5
I recommend, good site, very friendly customer service. Delivery in 10 days during lockdown: well done! Small disappointment, the quad rims received are made of metal and not black and green as shown on the site.
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Rating: 3 out of 5
I pay for express delivery, the package arrives 5 days later
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Rating: 1 out of 5
I haven't received my package.
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Response from MiniMX
Hello, As you may have seen with our customer service, the transport company organized a return to the supplier for no reason. You also discussed with them the resending of a new order directly to your home, but this time with another carrier. We therefore do not quite understand the purpose of your message while knowing that you are perfectly aware of the situation and the process in place? Best regards, The MiniMX team
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Rating: 3 out of 5
Navigation on the site is simple, contact with customer service is quite easy (they replied to my email within the day), the big downside is the carrier (here for me Schenker) no news from them since the order was sent (invalid tracking). You should better change carriers for large future deliveries (many negative reviews about this one). You will lose many customers because of this.
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Rating: 4 out of 5
satisfied with my order, fast delivery RAD
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Rating: 4 out of 5
Good site, you can find everything for your dirtbike, fast delivery, and the staff is always ready to answer our questions
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Rating: 3 out of 5
Order well received just missing the spark plug c7hsa so I had to buy a spark plug on the order I made just after so I paid for the spark plug twice
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Rating: 3 out of 5
The carrier GLS is a problem.
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Rating: 4 out of 5
I would have liked to have stickers with my order
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Rating: 4 out of 5
Good
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Rating: 3 out of 5
The deadlines were respected, the package well packaged, the only downside is that there is no fixing collar with the silencer, too bad....
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Rating: 3 out of 5
Delivery time of 72h respected. Ordered products received in good condition. Points to improve: more detailed description on the website: 1) for the rear wheel axle: no information on the length of the axle and the length of the ordered axle is 20 mm longer than that of the original axle. 2) for the aluminum chain tensioners: width 2 mm smaller than that of the original part. Hence the necessity to 'DIY' more than expected...
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Rating: 4 out of 5
quality product
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Rating: 1 out of 5
I already ordered a pair of gloves, they never arrived or I requested delivery, so returned to the supplier from which I still have not received a refund for already two months. I ordered a pair for 35 euros and the gloves received do not match the photo on the site. I sent emails with photos; my gloves have no design inside as shown in your photos, and it seems that the material is not the same, lighter. Here I am a seller, so I know a bit.
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Response from MiniMX
Hello, You purchased O'Neal gloves that come directly from them. If you wish, you can contact them, and you will see that we are one of their distributors. You have indeed received the O'Neal Mayhem Crank gloves. Regarding your previous pair of gloves, what is the order number? Best regards, The MiniMX team
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Rating: 4 out of 5
Loyal for the quality price ratio
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Rating: 1 out of 5
I am a small customer, for a few years, 15 days ago, by my fault, I made a mistake in the size of an air filter costing 9.90 euros. I had to return it, order a new one along with other parts. I took the liberty of asking for a discount by phone, and the response from the lady was: 'Sir, no way, you need to read the general sales conditions carefully...'!! Congratulations on this hyper-commercial response... the bike shop was able to respond much more commercially to my requests. To whom it may concern, goodbye!!
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Response from MiniMX
Hello, We accept returns of products that do not suit you for a refund. We offer free shipping for purchases over 39 euros; these are our commercial conditions. We could not offer you more for your order knowing that you have already benefited from a 6 euro discount on each pair of grips and a 3 euro discount on your air filter. Best regards, The MiniMX team
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Rating: 3 out of 5
For the help by message, some people are too hasty and for the commercial gesture to see! !!!!!!!!!!!!
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Rating: 4 out of 5
Product quite easy to find.
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Rating: 4 out of 5
Great within the deadlines, nothing to say
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Rating: 1 out of 5
I am really disappointed; this company has changed a lot. We ask for information, and we are told to call a premium number for nothing, and then they make no gestures even though it is them who made the mistake, and I am still waiting for a response to my email.
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Response from MiniMX
Hello, You wanted additional information about your delivery. We gave you the carrier's number. We strive to respond as quickly as possible to all our emails within the scheduled hours for this purpose. Best regards, Mini MX
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Rating: 4 out of 5
Fast delivery but my package was damaged. I ordered rims and they arrived with a nice dent in the hub.
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Rating: 4 out of 5
Very good
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Rating: 4 out of 5
Illll
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Rating: 4 out of 5
Very good product and reasonable price
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Rating: 4 out of 5
Some parts not working, and damaged upon receipt of the package.. But good merchandise, quality and fitting all our vehicles.
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Rating: 4 out of 5
Very good site fast delivery
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Rating: 4 out of 5
Perfect
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