Customer reviews of MiniMX

9 /10

Based on 27 545 published reviews

5 19,5k 71% 4 4 702 17% 3 1 665 6% 2 622 2% 1 1 046 4%

Summary of reviews

The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.

Reviews 1, 3 and 4 stars

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Henri Luc B.

Published on 22/09/2025 à 11h32 following a purchase from 01/09/2025

Very good thank you fast and efficient well packaged.

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Maxime D.

Published on 21/09/2025 à 18h20 following a purchase from 10/09/2025

Satisfied with the order. However, delivery too long via DPD

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Response from MiniMX Published on 27/10/2025

Hello Maxime,

Thank you for your feedback and we are glad that your order satisfied you. We fully understand your frustration regarding the delivery time via DPD. The average DPD delay is 24/48h, unfortunately it can happen that this delay is delayed, please believe that this is independent of our will.

We do our best to ensure preparation and shipping of our orders in less than 24h and we strive to maintain this level of quality.
We remain at your entire disposal and hope to see you again soon
Best regards,
The MiniMX team

Kevin C.

Published on 21/09/2025 à 11h42 following a purchase from 04/09/2025

Customer service not great Problem with new electric motorcycle chain that breaks no warranty

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Thibaut B.

Published on 21/09/2025 à 09h39 following a purchase from 10/09/2025

I have already given my opinion and I am very disappointed. Best regards

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Response from MiniMX Published on 22/09/2025

Hello Thibaut,

Thank you for taking the time to share your experience, even if it does not meet your expectations. Your satisfaction is our priority, and we take your feedback very seriously. Can you give us more information regarding your dissatisfaction?
Best regards,
Mini MX

Best regards,
The MiniMX team

Sabrina L.

Published on 21/09/2025 à 06h01 following a purchase from 04/09/2025

Motorcycle that wouldn't start due to poor factory assembly. Additional garage fees not planned even though it was new.

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Guillaume P.

Published on 20/09/2025 à 14h07 following a purchase from 09/09/2025

Good but wheel arrived flat

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Rui M.

Published on 20/09/2025 à 07h22 following a purchase from 27/08/2025

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Herve B.

Published on 19/09/2025 à 05h09 following a purchase from 02/09/2025

Terrible! Vehicle broke down upon arrival, no support from customer service. Non-compliance with French laws as the vehicle is guaranteed for only 3 months instead of 2 years. In short, legal action underway

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Matthieu F.

Published on 18/09/2025 à 03h16 following a purchase from 01/09/2025

Too many spare parts out of stock is unacceptable

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Response from MiniMX Published on 22/09/2025

Hello,
We are doing our best to restock spare parts in response to demand, we are facing a demand for parts related to other manufacturers who have no spare parts available, due to this phenomenon our parts originally intended for our motorcycles are being purchased for other brands, we ask you to believe that we are doing our utmost, do not hesitate to send us an email to be prioritized as an owner of a CRZ.
Best regards,
Mini MX

Jean Patrick A.

Published on 17/09/2025 à 15h21 following a purchase from 29/08/2025

Very satisfied with the order and the delivery very good product. I recommend.

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Raphaël E.

Published on 17/09/2025 à 03h26 following a purchase from 01/09/2025

Great but it lacks YCF parts

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Response from MiniMX Published on 17/09/2025

Hello Raphaël,

Thank you very much for your review and your rating of 4/5! We are delighted to learn that you appreciate our MiniMX site.

We take your comment regarding the lack of YCF parts into account and we will do our best to diversify our offer in the future.
Could you please tell us which YCF part you would have liked to find on the site?

Best regards,
The MiniMX team

Cedric R.

Published on 09/09/2025 à 11h33

I give three stars because the installment payments do not work to buy a motorcycle

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Response from MiniMX Published on 17/09/2025

Hello Cedric,

Thank you for taking the time to share your feedback. We are sorry to hear that you encountered difficulties with the installment payment option.
We have payment through ALMA, YOUNITED, and PAYPAL for installment payments, sometimes it happens that the card does not allow installment payment, please let us know what happened so we can report the anomaly to our partner.

Currently, the service is functioning well.

Best regards,
The MiniMX team

Benjamin F.

Published on 09/09/2025 à 10h12

The delivery was fast

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Esteban B.

Published on 09/09/2025 à 09h04

08-Oct

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Guy A.

Published on 08/09/2025 à 18h42

very good site, a bit more detail and video would be nice

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Hakim M.

Published on 07/09/2025 à 18h22

Very good

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Tyha L.

Published on 07/09/2025 à 12h07

Received damaged with the box already opened

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Julien D.

Published on 07/09/2025 à 10h00

The wheel arrived in good condition the only problem is I rode for 3 hours and the inner tube has already gone flat I don't understand

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Response from MiniMX Published on 17/09/2025

Hello Julien, thank you for your feedback. We are glad to hear that the wheel arrived in good condition, but we are sorry to learn that the inner tube encountered a problem after such a short time.

To avoid quick punctures on certain terrains, it may be essential to install a wheel gripster opposite the valve of the inner tube to prevent punctures at the valve (tearing)

Best regards,
Mini MX

Jean-François G.

Published on 07/09/2025 à 07h28

easy to use

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Tylan G.

Published on 06/09/2025 à 18h55

The quality is top-notch however several problems the stickers are poorly stuck in some places of the fairing and I also paid 50€ for delivery to receive it in 48 hours but in the end, I received it in 1 week so not great but otherwise the motorcycle itself is very good perfect

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David L.

Published on 06/09/2025 à 16h17

Very good but slow

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Alexis D.

Published on 06/09/2025 à 12h43

Good site easy for searches

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Mohamed K.

Published on 03/09/2025 à 09h21

Nothing to complain about.

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Olivier C.

Published on 03/09/2025 à 07h04

I let my son manage the orders he makes on your site for his motorcycle, keeping an eye on what he does so he can learn. He is 15 years old and this is his first experience with a motorcycle and the replacement of parts that goes with it. He is on his second order, the parts he receives do not match the necessary type. Despite numerous calls from him to understand which reference he should order, he has received no good advice from you. His motorcycle is at a standstill and he is desperate.

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Response from MiniMX Published on 09/09/2025

Hello, We are sincerely sorry to hear that your son has encountered difficulties with the compatibility of parts for his motorcycle, I observe however that the vehicle not coming from our range we can sometimes make mistakes as well. Your son ordered a fuse and a pair of levers (clutch and brake), regarding the levers I think the clutch must necessarily be compatible and possibly the brake which could be on a different master cylinder setup for that we would need you to send us a photo of the motorcycle to help him. As for the fuse what is your son's motorcycle model? because a fuse is quite basic so maybe you could check with the motorcycle dealer to obtain the detailed technical sheet? Best regards. The minimx.fr team

Yvan G.

Published on 02/09/2025 à 15h05

Pleasant site with quite a few references.

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Anthonny B.

Published on 30/08/2025 à 13h00

I received the rim with a lot of scratches even though it is new, not at all satisfied

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Response from MiniMX Published on 17/09/2025

Hello Anthonny,

We are sorry to hear that your rim arrived in this condition. Your satisfaction is our priority. We invite you to contact us directly so that we can resolve this issue as quickly as possible. Thank you for your understanding.

Best regards,
The MiniMX team

Anthony G.

Published on 30/08/2025 à 11h14

I am disappointed to have received my package in duplicate as well as the invoice which has been paid twice and the difficulty in filling out a return merchandise slip on the site, moreover the shipping costs remain at my expense. Of course when I return to my profile in my orders, everything indicates that the product was ordered only once with only one invoice. Where does the error come from, who decided to double my order and invoice?

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Response from MiniMX Published on 17/09/2025

Hello Anthony,

After checking you indeed have two orders with two payments, do not hesitate to return it to us for a refund, we cover the return costs in case we make a mistake, unfortunately we cannot offer the return of packages....

If needed we invite you to contact our customer service directly so that we can do what is necessary if the deadline has passed.

Thank you for your understanding and trust.

Best regards,
The MiniMX team

Matthieu A.

Published on 30/08/2025 à 10h19

Delivered quickly and well protected

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Chassang E.

Published on 29/08/2025 à 08h50

Very good product nothing to say

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Theo D.

Published on 28/08/2025 à 17h36

I broke my clutch lever again but for the rest it is not broken

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Jeremy N.

Published on 28/08/2025 à 12h31

Very disappointed with the customer service. I bought a new fork from them (after several quite expensive orders). I received the fork damaged. After an email to customer service, I received a voucher of 5€. I wonder if this is a joke…

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Vincent C.

Published on 27/08/2025 à 16h26

Super fast reception, just I ordered a semi-automatic dirt bike, but I received one with a clutch

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Adan P.

Published on 26/08/2025 à 12h31

Order deadlines respected

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Raphaël A.

Published on 25/08/2025 à 11h52

Package well received, no disappointment

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Melanie M.

Published on 23/08/2025 à 10h52

CRZ vehicle type electric motorcycle for children of poor quality. The nuts holding the handlebar clamps were missing. The shock absorber supports were not aligned and there is a misalignment between the electric motor output sprocket and the rear wheel crown.

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Anthony B.

Published on 23/08/2025 à 09h59

Fairly correct but they need to review their product

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Yannick G.

Published on 23/08/2025 à 09h40

Good

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Christophe G.

Published on 21/08/2025 à 19h35

Product conforms to the order. Nice little bike to start learning two-wheelers. Easy to assemble.

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Aurelien L.

Published on 21/08/2025 à 13h57

The site is good, nothing to say, but the delivery took more than a week and while assembling the bike, I realized that some parts were already scratched and damaged. I would have liked to have a small compensation, but the motorcycle is running, that's the main thing.

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Alexandre C.

Published on 21/08/2025 à 10h12

Top navigation, unknown delivery

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