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A
Rating: 4 out of 5
good
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 549 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Very good motorcycle, it's still a dirt bike so don't expect exceptional power but it's perfect for a ride. For the delivery, no information on where the package was, I had to go pick it up at the logistics platform. Nothing to say about the Mini Mx customer service, very responsive and attentive, I approve.
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A
Rating: 4 out of 5
Never had any particular issues, delivery respected
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A
Rating: 3 out of 5
Poor quality parts (at the same time for the price I did not expect better). Air filter does not hold to its sleeve. Soft plastic fuel filter -> impossible to mount. Hoses that are not standard sizes -> impossible to mount.
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A
Rating: 4 out of 5
Good except for the defective racing CDI, a bit disappointed
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A
Rating: 3 out of 5
Good quality parts for what I ordered in any case... However, after-sales service to be seen.... Standard response for a complaint.. They make me take photos and create a complaint file only to finally tell me that they will not replace the defective item because it is a gift.... Might as well not give a gift in that case, my son is disappointed.
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A
Rating: 4 out of 5
You could offer something other than your silly stickers
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A
Rating: 3 out of 5
Delivery time too long. Delivery location not easy or impossible to modify.
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A
Rating: 1 out of 5
Package in good condition. Broken parts inside?
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Response from MiniMX
Hello, Our after-sales service has contacted you to assert your warranty claim with the company YCF. YCF must return the damaged 'spider' so that you can complete the installation of your air box. Best regards, The MiniMX team
A
Rating: 1 out of 5
Offers merchandise that is not in stock, deplorable customer service, makes the customer believe that the delivery has been sent but is blocked by the strike when it is completely false, deplorable
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Response from MiniMX
Hello, We sincerely apologize for this significant inconvenience, our merchandise was indeed stuck at the dock. We wanted to compensate you by offering you €32.4 as a goodwill gesture for this endless wait which indeed spoiled many family celebrations, we are aware of that. Believe us, it was not our objective and we did everything to shorten the delay. Again, please excuse this unfortunate experience, and we hope that now you can enjoy your purchase. Best regards, Mini MX Customer Service
A
Rating: 4 out of 5
Item well received, well packaged, I am missing the calendar I had chosen as a gift
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A
Rating: 4 out of 5
No problems encountered, product well packaged, maybe a box a bit large for the size of the product. It's a bit of waste but otherwise perfect
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A
Rating: 4 out of 5
The site is well made, too bad our cart clears every time!
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A
Rating: 4 out of 5
Perfect
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A
Rating: 4 out of 5
Good site and fast delivery
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A
Rating: 1 out of 5
3rd order... still not the right part, dreadful after-sales service... no responses via contact@... and no solution proposed via the site chat... very disappointed.
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Response from MiniMX
Hello, Our after-sales service has processed your request, responded to you, and even sent you photos directly from our workshop regarding a CRZ ERZ disc and a prepaid slip to return your disc if needed. Best regards, The MiniMX team
A
Rating: 1 out of 5
Unfriendly telephone customer service hangs up on people multiple times
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A
Rating: 4 out of 5
good
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A
Rating: 3 out of 5
Difficult to find the right part. Strange calcification.
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A
Rating: 4 out of 5
Very practical site and easy to find what you are looking for
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A
Rating: 3 out of 5
Contact ok, delivery service and motorcycle protection for delivery excellent, however the fuel filter was broken and the chain broke after only 10-15 minutes of riding.
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A
Rating: 3 out of 5
Good site but a bit expensive.
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A
Rating: 3 out of 5
A bit expensive....
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A
Rating: 3 out of 5
Unsatisfactory description!
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A
Rating: 4 out of 5
I have always ordered from this site, I recommend it to everyone.
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A
Rating: 4 out of 5
nothing to report.
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A
Rating: 4 out of 5
VERY GOOD
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A
Rating: 4 out of 5
Very good
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A
Rating: 3 out of 5
Good site but some parts too fragile.
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A
Rating: 3 out of 5
I was supposed to receive my package in 24/48h but nothing after 3 days. I called customer service and they told me that I had requested a used red handlebar but there were none left. So the person on the phone offered me another color and I approved. I received my order 24 hours later and there I see the handlebar that I had requested first. No commercial gesture, no message to inform me of the situation, in short.... Not correct.
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A
Rating: 3 out of 5
The site is quite complete, nothing to say.
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A
Rating: 3 out of 5
Good. Fast but the quality of the cylinder head could be better. There is a lack of precision on the model of the camshaft and the type of distribution gear that goes with it. This would avoid unpleasant surprises.
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A
Rating: 4 out of 5
Good product, fast delivery
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A
Rating: 4 out of 5
4/5 for shipping on small spare parts
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A
Rating: 4 out of 5
Delivery generally in less than a week but high shipping costs for low-priced spare parts, often more shipping than the price of the part.
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A
Rating: 3 out of 5
Good material.
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A
Rating: 4 out of 5
Purge screw too big but satisfactory product
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A
Rating: 4 out of 5
Very good site I recommend
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A
Rating: 1 out of 5
Huge export time
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Response from MiniMX
Hello, We sincerely apologize for this abnormal delay, indeed the various social movements recently have greatly impacted the timelines with our carriers and have not easily ensured the proper delivery of your package. This situation is exceptional (at least we hope so) and we hope that everything will return to normal soon. Best regards, Mini MX
A
Rating: 4 out of 5
I am very happy with the mini MX site I find everything I need at the best price but unfortunately I took express delivery in less than 24 hours with TNT Express and I received my package in 4 days while I needed it urgently I also specify that I am a bit disappointed with the quality of the mini MX stickers because I had received mini MX stickers a few months ago that were of very good quality they stick very well they are thick and sturdy it's hard to damage them they don't lose their colors while the new ones I received are made of paper and already the print quality is poor and on top of that I already have one that has lost all its color I find that really bad on their part knowing that I think it's a very good site they are really professionals they do everything correctly but the stickers need to be reviewed
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