Customer reviews of MiniMX

Fast delivery excellent advice

Very good

Very satisfied with this purchase

Plastic kit sold as complete and finally arrives without a rear fender, so yes it was marked but all the way at the bottom of the description, do we have to read that far when we know what we need...

The product matches the description

Product compliant, delivered on time.

Hello, serious site, the order is in accordance with what I ordered. Delivery quite fast, 2 days. Impeccable, the only small thing I have to say is that delivery is not completely free! (Free during your cart but becomes chargeable during payment, well it's 2€ but still it's not free). Well they more than make up for it on the delivery time. I recommend this site.

Good

Very good

Very effective and very professional

They do not want to give a return slip, not very commercial

Good, fairly quick delivery, I appreciate it

Very satisfied

magnificent product, super quality, super site

Very good.

Super arrived in good condition, part conforms

Correct

Apart from the fact that at the time of the order the site was not up to date and that I ended up ordering a motorcycle that was out of stock (so 1 month to receive my motorcycle) quite happy with the customer service that responds quickly and the motorcycle is great I recommend! Make sure it is in stock! If not for this month of waiting 5* without hesitation

Order delivered on time

Very satisfied

Super

Top!

Magnificent site

Big delivery problem due to a mistake on their part. The customer service looks down on you and does not want to hear anything. I managed to find my package after 10 days of searching. I asked customer service to pass me their manager, no way. The manager contacted me only after a threat of filing a complaint. I do not recommend this site due to very poor customer service.

Very good site with a responsive after-sales service when you need information

The site is good, but the illustration photos for the articles are not practical!

Fast delivery, conforming parts and pleasant customer service on the phone.

Never disappointed with my orders

Despite the health crisis, the handling of my order was honored with a shorter delay than expected. Home delivery was very serious. Super. I recommend it to you.

Very happy. Quick responses to every question. Delivery times not respected but not a big deal with the lockdown I understand there was a delay.

Feedback on my first purchase at MiniMx that I would now advise against! Motorcycle ordered on 26/04 and finally received on 17/06... To keep it simple, I will skip the details of these two months... I am not very satisfied with the delays not respected, whether it is the supply on their part (no stock and replenishment delays not respected twice...) and then the carrier for delivery (7 days when I paid for delivery in 48/72h max...) As many already know, after several emails and calls, you quickly realize that the customer/commercial service is deplorable and shows blatant bad faith... Of course, no apologies or commercial gesture, not even a little sticker for the kid who has been waiting for two months for his birthday, disappointment after disappointment... Fortunately, the motorcycle arrived in one piece! Decoration kit poorly placed and instructions not corresponding to the motorcycle, but nothing serious actually. For your information, the unpleasant Mr. you have on the phone named ALEXANDRE SARDINA is none other than the manager of Minimx... Yes, it is the boss who answers the phone and the salespeople who handle complaints... And even he can never do anything... It feels like a big website, but in fact, it is a small company of about ten people managed by a young guy who seems to be doing a bit of everything... Ste ksr racing / voltagreen / minimx. I understand the health problems that extend delays for everyone. But the minimum is to be commercial, good faith, and courteous, which has not been the case... In short, this is my first and last purchase with them, FLEE!! And find another site if you want to avoid problems, especially for a big purchase, but be careful, many sites seem to be partners with minimx!

Very good, delivery times a bit longer than announced.

Simple site to use, good quality product to recommend

Very good

Delivery supposedly within 24h 48h when I was delivered a week later, the photos are misleading, the parts I received are not the same as on the site, I will not order from them again

Gas tank broken a bit disappointed

Very good product

Item conforms to the order, fast delivery and very interesting price.

Very good service and attentive

Well packaged, nothing broken or damaged. Nothing to say about the delivery.