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A
Rating: 5 out of 5
Very fast delivery despite the situation
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 558 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Hello, however, I am missing an order, a pair of gloves that was supposedly delivered but nothing at the service station where I asked for delivery. I received a message saying my package was returned to the sender. Do you have any information on this? Thank you in advance
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A
Rating: 5 out of 5
Top delivery and products
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A
Rating: 5 out of 5
Efficient and fast
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Fast delivery. Everything was perfect and well packaged.
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A
Rating: 5 out of 5
Order perfectly received!
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A
Rating: 1 out of 5
Hits, impossible to get a refund without returning items...
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Response from MiniMX
Hello, Indeed refunds are made upon return of the part(s). Best regards, Mini MX
A
Rating: 1 out of 5
Item of very poor quality overall
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Response from MiniMX
Hello, You only took manufacturer parts whether it be the jets, Lifan piston, YX gasket kit, YX sprocket, there are no others from different brands. Best regards, The MiniMX team
A
Rating: 5 out of 5
Despite a big issue with a delivery, customer service is top-notch! They know how to listen to their clients. Thank you again, Mini MX
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Response from MiniMX
Thank you for your positive feedback, glad to have satisfied you. See you soon, Mini MX/Alexandre
A
Rating: 5 out of 5
Very good
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A
Rating: 3 out of 5
I give an average review because the site itself, the delivery, as well as most of the items are very good but the coating of the clutch cable is peeling off so I am not very happy with this item but the rest is very good thanks for the gifts (stickers and poster)
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A
Rating: 5 out of 5
For me, you are the best site! Nothing else to say.
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A
Rating: 5 out of 5
Mini mix is a really reliable site, delivery in 24 hours, delivered ahead of time but never late
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A
Rating: 5 out of 5
Quality products as described. I recommend!
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A
Rating: 5 out of 5
Impeccable
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A
Rating: 3 out of 5
Package well sent well received
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A
Rating: 1 out of 5
Never received
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Response from MiniMX
Hello, Your package is returned to the sender either because the selected relay point is saturated or closed. Upon its return, you will be refunded. Best regards, The MiniMX team
A
Rating: 5 out of 5
Perfect, no issues, I recommend ;)
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A
Rating: 5 out of 5
Very good as usual!
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A
Rating: 5 out of 5
Fast & efficient
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A
Rating: 5 out of 5
Great, fast delivery, perfect packaging and very satisfying product.
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A
Rating: 5 out of 5
Ultra fast delivery of an engine, the team is great, I called for a technical question and they kindly guided me. I recommend for the site, the prices and the customer service.
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A
Rating: 5 out of 5
Perfect! As usual.
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A
Rating: 1 out of 5
I ordered a SX 125 motorcycle on the minimx.fr site. At first delighted with the use but a part broke quickly (the gearbox) I asked for help in the chat ALL the team was unpleasant in the chat. I saw no help from them. After dismantling the engine (without a plan from them even though I had requested one) I called them to know which part to order on their site they gave me the wrong reference. So I received the wrong part. I contacted customer service again who asked me to send everything to their after-sales service who gave me no news. The screws of their engine are of very poor quality. I have never left a bad review on a company. I do not recommend the site at all. I am still waiting for a simple response from them.
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Response from MiniMX
Hello, You damaged your gearbox, you asked us to find parts, we asked you for precise measurements. You have all the measurements and compatibilities indicated on our site and on the various product sheets, you just need to look and compare. You are contacting us without even looking on your side, while our technical service is in confinement and our customer service is reduced by half due to Covid-19. A minimum of understanding would have been appropriate, but what do you want, we do not all live in the same world. Best regards, The MiniMX team
A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Well received at the post office but it is not open so it's not a time saver
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A
Rating: 3 out of 5
Parts received ok Identical to the announcement but during assembly the connection collar of the cat to fix these two parts is missing
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A
Rating: 5 out of 5
Very fast delivery and very good product
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A
Rating: 5 out of 5
superb it's exactly what I wanted and the finishes are good nothing else to say
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A
Rating: 5 out of 5
On time delivery, careful and well protected products
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A
Rating: 5 out of 5
Fast delivery. Product conforms to the order. I recommend.
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A
Rating: 5 out of 5
Serious and responsive I recommend
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A
Rating: 5 out of 5
Very fast and compliant order. Very good site
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Fast delivery of a good quality motorcycle but I expected to have an oil pack with it?
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A
Rating: 5 out of 5
Quickly delivered
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A
Rating: 5 out of 5
Very good telephone reception and delivery time respected.
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A
Rating: 3 out of 5
Too bad long delivery slightly damaged product otherwise impeccable customer service quick response
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