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S
Rating: 1 out of 5
I received the package but unfortunately its contents are not compliant (two pads of the same side)
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 549 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1, 3 and 5 stars
Reset filtersJ
Rating: 5 out of 5
Super good
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R
Rating: 1 out of 5
Extremely disappointed I ordered during the so-called Black Friday at 3565€ including tax only to be charged an additional fee that ultimately makes me pay the initial price of the motorcycle (4400) with the excuse that I bought it excluding tax and moreover it was up to me to contact them to be informed.... and to top it off no container for my delivery scheduled before Christmas (3 weeks of waiting before delivery) and not even an apology gift or a discount in short I am very angry
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Response from MiniMX
Hello, The pre-order dates are clearly indicated on the site in full transparency. It is important to clarify one point, if you set the billing in Martinique and the delivery in France we cannot bill excluding tax, these are the laws and we are obliged to comply with them, we therefore explained to you that you need to pay the VAT because we will pay it. Regarding availability, we have done everything to ship the goods as soon as they are received and actually did so on the same day. I am sorry that the deadlines did not meet your expectations, we hope nevertheless that the delivery went well and we remain at your disposal. Do not hesitate to contact us for a next order we will try to make a commercial gesture. Best regards, Mini MX
N
Rating: 1 out of 5
Ordered on 28/12, normally delivered in 24/48h, to this day still nothing received
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Response from MiniMX
Hello, December 28 is a Saturday, unfortunately we do not ship on Saturdays or Sundays, your order was therefore shipped without delay on Monday 30/12. Dependent on the carriers, days like the 31st and January 1st have delays beyond our control. I invite you to check your DPD tracking. Best regards, Mini MX
M
Rating: 5 out of 5
Products conforming to the request
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N
Rating: 5 out of 5
Very satisfied with my order. Perfect delivery. Motorcycle very well protected for delivery. Nothing to complain about.
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W
Rating: 5 out of 5
very happy
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J
Rating: 5 out of 5
Satisfied
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M
Rating: 5 out of 5
Minimx is superb
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F
Rating: 5 out of 5
Impeccable assembly
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P
Rating: 5 out of 5
excellent fast shipping
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F
Rating: 5 out of 5
Quickly dispatched, top-notch
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C
Rating: 5 out of 5
Perfect and fast
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G
Rating: 5 out of 5
The first for my daughter is perfect, the motorcycle is great. The second one I took in semi-automatic is good too, the only downside is that they could have put a rear fender because everything goes into the engine, otherwise everything is perfect.
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G
Rating: 3 out of 5
In fact, how to know if they are really reinforced as not indicated on the bearing box, so it could be a basic sealed bearing, I find that not normal. That's my point of view.
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S
Rating: 5 out of 5
Waiting time respected, impeccable customer service (Mr. Baudelaire)
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M
Rating: 5 out of 5
Well presented
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J
Rating: 5 out of 5
Very simple order to place. Customer service by phone is top-notch, very friendly, answers questions and finds solutions. I recommend without worries if the site
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B
Rating: 5 out of 5
Very quick reception of my order
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P
Rating: 5 out of 5
Well-designed site and easy to navigate. A customer service is also available by phone
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J
Rating: 5 out of 5
Ultra-fast delivery on Friday at 2 PM, received the next day at the relay point at 12 PM!
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O
Rating: 5 out of 5
Very serious site, fast delivery
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D
Rating: 5 out of 5
Good team
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C
Rating: 3 out of 5
Chinese quality bike, so necessarily average, it scratches everywhere on the quality of the materials to be the cheapest. A piece of advice to the Chinese: be a little more expensive but top-notch on the quality of materials while trying to be as good as the Japanese.
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J
Rating: 5 out of 5
Super site, top team
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C
Rating: 5 out of 5
Quality service and product. Thank you.
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G
Rating: 5 out of 5
Very good seller and very fast 20/20
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O
Rating: 5 out of 5
Nothing to report, good site
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C
Rating: 5 out of 5
Very good site, nothing to say, everything is good
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A
Rating: 5 out of 5
Fast delivery
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N
Rating: 5 out of 5
I ordered a 125cc dirt bike and honestly the packaging is perfect and the customer service is excellent and gives good advice. Thank you miniMX
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M
Rating: 5 out of 5
Top
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F
Rating: 5 out of 5
Perfect.
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R
Rating: 5 out of 5
Good material and respect for delivery times.
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T
Rating: 5 out of 5
Serious, availability on the phone. Don't hesitate! They are serious people!
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B
Rating: 5 out of 5
I am delighted with my purchase
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M
Rating: 5 out of 5
Fast delivery and attentive customer service. I made a return due to an order error and the refund was processed quickly. Thank you minimx
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S
Rating: 5 out of 5
Order prepared and shipped quickly. The items were well packaged.
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F
Rating: 5 out of 5
Very well-made site. Motorcycle very well packaged and of good quality. Very good value for money
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S
Rating: 5 out of 5
I can only give a super favorable review. Order placed on the 18th, waiting for Christmas. I hadn't seen the message that the item was out of stock, I realized it on the 23rd. I contacted customer service. They offered me a second equivalent item to the one out of stock. I was able to receive it the next day, on the 24th. Just in time for Christmas. So super happy to have received my package on time anyway. Very good responsiveness from the seller and the carrier, thank you very much for that. Regarding the item. Electric balance bike 16 inches. Excellent quality, and good assembly instructions. The balance bike is super pretty, ordered in pink for my 6-year-old daughter. I appreciate being able to choose 3 power speeds. This way my daughter can adapt her speed apprehension. She has good balance and sufficient load capacity for my part. Delivered already charged so usable right away. To see over time for battery life. Only downside, non-removable battery. But I remain satisfied with my purchase. My daughter is as happy as can be. She will be able to go to school like a big girl. Thank you again to the seller for the quality of the product, the quality of service, and their unwavering responsiveness.
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