Customer reviews of MiniMX

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 27 545 published reviews

Summary of reviews

The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.

Reviews 1 and 3 stars

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J
Julien A.
Rating: 3 out of 5
Overall I am satisfied because my son loves his motorcycle. However, the motorcycle I received is not exactly like the one described on the site. I also had to check all the motorcycle tightening so that it was properly assembled.
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Bob C.
Rating: 3 out of 5
Received green motorcycle... at no time did I order a green motorcycle. Fork tubes not mounted and no oil with the motorcycle had to go buy some
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Vincent J.
Rating: 3 out of 5
Product certainly of good quality but mistake on my part regarding the measurements, hence the return of the product and return from Minimix which is taking time!...
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Lisa C.
Rating: 3 out of 5
During delivery, everything was perfect, I was even helped which I find. Too bad there were issues tracking my package, I was disappointed because a few parts were slightly scratched. Otherwise nothing to say.
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Eric P.
Rating: 3 out of 5
some parts described on your site like the fork tubes are not the ones delivered with the motorcycle.....no adjustment possible... no control level on the crankcase in terms of engine oil level
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Benjamin G.
Rating: 1 out of 5
You are scammers, the prices are twice as high, they give gift vouchers that they delete in the meantime (60€). I want to change my tires, they don't want to align and the guy tells me 'you just have to buy other things' to avoid very very quickly! Buy your motorcycle and get out, don't buy anything there! I will file a complaint for misleading commercial practices.
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Response from MiniMX
Hello, I reiterate the response I made to you on Google, I see again that your only goal is to discredit us (Facebook, Google, verified reviews), indeed in such circumstances we do not make any commercial gesture. The reason for your dissatisfaction is 48 hours delay in order preparation, isn't that a bit exaggerated? Response made on Google review: "Hello, You placed an order on 9/03, it was shipped on 13/03. Insulting us as thieves, these remarks may be a bit exaggerated? Nevertheless, we hope you will forgive us these few days of delay between your order and the preparation. We wish you well and remain at your complete disposal." Regarding the prices, if you found cheaper you are free to order elsewhere, I sincerely think that given the remarks you make it is preferable for both parties that you order from competitors.
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Alexis B.
Rating: 1 out of 5
I took an order with delivery in 24h, it's been 5 days that I'm waiting for it, it's unacceptable, I will no longer recommend on your site, it's a shame.
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Response from MiniMX
Hello, You chose a delivery by Colissimo which is not an express delivery (DPD or TNT), you placed your order on 17/03 at 15:40, it left without delay on 18/03 and was delivered on 20 March at the chosen pickup point, the deadlines are well respected as Colissimo delivers on average in 48h/72h. Unfortunately, we can hardly do faster than an order prepared in less than 12h and a delivery in 48h at a pickup point by Colissimo. We are sensitive to our customers' feedback and strive in case a shortcoming has been made on our part to improve our services but in your case we do not quite understand the problem. Remaining at your disposal Best regards, The minimx.fr team
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Mayron R.
Rating: 1 out of 5
Received with broken footpeg spring
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Response from MiniMX
Hello, We are sorry to learn that your experience with our product has been marred by a broken footpeg spring. Your feedback is valuable to us, and we apologize for this inconvenience. I invite you to contact customer service so they can quickly send you what you need. Best regards, The minimx.fr team
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Rudy M.
Rating: 1 out of 5
It's very clear
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Pierre B.
Rating: 1 out of 5
I ordered a sheet of stickers that I never received
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Response from MiniMX
Hello, We are sorry to learn that you did not receive your gift: sheet of stickers. Your experience is important to us, and we understand how frustrating this can be. Please do not hesitate to contact us on your next order and we will do what is necessary to add it to your order. Best regards, The minimx.fr team
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Jonathan A.
Rating: 3 out of 5
Good site
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Corentin L.
Rating: 3 out of 5
Motorcycle received quite late and when I assemble it I notice that there is a defect either the fairing kit or the frame I have no hole that corresponds have to adapt otherwise the motorcycle starts and runs fine
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Audrey L.
Rating: 1 out of 5
Some items are no longer in stock, apparently... they replace the item without asking for our opinion! And of course, it's up to the customer to manage their mistake! No commercial gesture and basically a D system.
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Gabin G.
Rating: 3 out of 5
Good
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Quentin V.
Rating: 3 out of 5
cool
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Anthony M.
Rating: 1 out of 5
Non-compliant brake emitter, mounting hole does not match for a bastos, while I called and was asked to simply check the length of the rod and the banjo diameter.
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Response from MiniMX
Hello, We thank you for taking the time to share your experience. We are sorry to learn that the product received does not meet your expectations, we indicate all the dimensions on the product. Manufacturing can vary without us being aware, what model of BASTOS do you have and what year? Best regards, The minimx.fr team
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Noan B.
Rating: 1 out of 5
Not the right cable for my motorcycle, 20€ gone in the air.
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Thomas D.
Rating: 1 out of 5
Package received on Friday calling instead of Tuesday, disappointed with the delivery.
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Thomas V.
Rating: 1 out of 5
My package is taking way too long, 3 weeks, I am really disappointed.
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Jean Louis E.
Rating: 3 out of 5
Hello. Order error, due to lack of information on your site.
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Laetitia M.
Rating: 1 out of 5
Package not received and when I ask to be refunded they refuse, so personally I do not recommend this site! Losing 828€ for nothing when I could have done other things with it! THIEVES!!!!!!!!!!
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Response from MiniMX
Hello, Madam you were contacted by the carrier by phone and your number responds: I'm coming. Your package was delivered to the address you provided us. The carrier communicated all the delivery information which proves that you were delivered. I very sincerely doubt the veracity of your statements. Best regards, Mini MX
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Lucas R.
Rating: 3 out of 5
Good
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Audran S.
Rating: 3 out of 5
The motorcycle is good but there is a problem with the ignition
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Vincent C.
Rating: 1 out of 5
Accelerator handle wire torn off after 2 months..... No mishandling on my child's part despite what the customer service guys may say. "It never happened"... So what? It can't happen? ... Almost 400 euros for the product, no, sorry, it shouldn't tear off just because you turn the handlebars. If I had made a mistake or assembled it wrong, no problem, I would take responsibility. But when the product is defective. Anyway, forced to buy a handle with the cable. Same, despite having green charge notches left (sometimes 2), the balance bike stops. So, no, I do not recommend this product.
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Bertrand C.
Rating: 1 out of 5
I still have not received my package.
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Maxime D.
Rating: 3 out of 5
Good
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Christophe G.
Rating: 3 out of 5
Order received quickly, easy assembly, but plastic kit scratched no coverage, I am told that it is normal that the plastic is raw and I doubt it you can really feel the scratches
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Yoann R.
Rating: 3 out of 5
In general I am satisfied whether it is the delivery or the site. But for the last order there was an error on the product which was not compliant with the reference. Otherwise everything is ok.
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Julien C.
Rating: 3 out of 5
I had ordered a can of oil that I found with a hole and oil all over the box.
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Yokenly L.
Rating: 3 out of 5
Order received on time, everything was in accordance with my order except one of the air filters which had a different connection diameter. The blue one was supposed to arrive with a diameter of 35mm, I received it in 38mm. This did not prevent me from installing it properly...
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Pierre W.
Rating: 1 out of 5
The order was not the right one...
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Brandon L.
Rating: 1 out of 5
Delivery delayed and vise that fits in the cylinder head without forcing.
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Dylan D.
Rating: 3 out of 5
It's okay
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Cedrix C.
Rating: 1 out of 5
Oil cover broken.
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Kevin B.
Rating: 3 out of 5
Electric starter relay that does not start the starter. Just clicks
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Axel F.
Rating: 3 out of 5
Fast shipping, items as described, very reasonable price. I only give 3 stars because the ignition plate screws were missing and no response since.
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Hugo D.
Rating: 3 out of 5
Delivery was more than awful but fast, package damaged, but overall I have no complaints for the price
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Jordan B.
Rating: 1 out of 5
The after-sales service leaves much to be desired, very unpleasant!!!
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Marco S.
Rating: 3 out of 5
We ordered the 250 erz pro with the blue kit, we were delivered without it to sell the bike more expensive while I have to install it later. I would have bought the normal red bike and the deco kit afterwards, it would have cost less. Otherwise, I called after sales, very responsive and very commercial.
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Dylan P.
Rating: 1 out of 5
Problem with the order, the return is at our expense despite a new order.
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