Customer reviews of MiniMX

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 27 545 published reviews

Summary of reviews

The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.

Reviews 1 and 3 stars

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P
Pierre B.
Rating: 1 out of 5
Hello for the 3rd time I send a message well received the bearings you say are reinforced if they were reinforced the sides would be orange like in the photo but I received black ones like the original and this is not what I ordered thank you for responding to me faster.
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Response from MiniMX
Hello, I invite you to contact customer service for any problem with your order by email, phone, or chat, we are available all day from 9 am to 6 pm. See you soon :)
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Nicolas B.
Rating: 3 out of 5
Good
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Clara L.
Rating: 3 out of 5
For the site and customer service, nothing to say. But the delivery part was quite catastrophic, the motorcycle was very delayed, we had to order another one instead. Wrong address given to the carrier, we had to go pick up the motorcycle ourselves. Anyway, a bit of a hassle.
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Paul Z.
Rating: 1 out of 5
Hello, I ordered a fuel filter for Apollo 125 rfz, when I received it no problem until then, after installing it I noticed that it leaks in several places. I received a defective product and I am therefore obliged to order another one on a new site of course.
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Response from MiniMX
Hello, if you have a problem with the product, just give us a call, we are open all day from Monday to Friday from 9 am to 6 pm, we will call you right away. Have a nice day.
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Hugo P.
Rating: 1 out of 5
I have not yet received my order.
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Response from MiniMX
Hello, your address was incorrectly provided and the package has therefore returned to us, and we have taken care of the reshipment at our expense nonetheless. Have a nice day.
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Arnaud B.
Rating: 1 out of 5
I don't see my package, it says it is still in Marseille, since the 30th.
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Response from MiniMX
Hello, your package is no longer in Marseille, it has only been handed over to the local carrier for Corsica, just call us to see what we can do when it's like that. We are sorry if the communication from the carrier is not clear. Have a nice day.
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Huseyin K.
Rating: 3 out of 5
Very good
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Mel D.
Rating: 1 out of 5
Wrong order received.
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Response from MiniMX
Hello, customer service has done what is necessary to resend you the correct sprocket and even asked you to confirm the number of teeth and the diameter. Have a nice day.
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Sebastien R.
Rating: 3 out of 5
On top
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Ali A.
Rating: 3 out of 5
Disappointed
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Jeremu A.
Rating: 3 out of 5
Motorcycle received with the swingarm damaged yet very well packaged a problem for the fixation of a radiator vent and the fuel filter that leaks from the first use. Several emails sent to customer service without response from them I am still waiting.
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Response from MiniMX
Hello The last email we received from you was dated April 18 and did not concern a problem. We generally respond within 24H, just call us when it's like that, we are open every day from 9am to 6pm without interruption. We'll give you a call. Have a good day.
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Pascal R.
Rating: 3 out of 5
We order parts on the CRZ site because we can't find them on MiniMx and it's MiniMx that delivers us??????????????
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Antoine C.
Rating: 1 out of 5
Order not received.
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Kyllian L.
Rating: 3 out of 5
Everything is fine except that I have a small problem with an inner tube and I would like it to be sent back to me because it arrived like this
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Mel D.
Rating: 1 out of 5
The part received was not the one ordered... after several exchanges by email they send me a part still not the right one because the one I needed was out of stock... I lost 2 weeks and money..
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Response from MiniMX
you have been sent back the part you ordered and we asked you for confirmation before
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Ahcene B.
Rating: 3 out of 5
A small malfunction on the right control of the car
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Yannis L.
Rating: 1 out of 5
Not compliant with the description
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Response from MiniMX
Hello, What problem are you experiencing with the accelerator cable and/or the clutch cable? Can we inform you about compatibility with your model? Best regards, Mini MX
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Marinne M.
Rating: 1 out of 5
Received the motorcycle with a flat tire
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Response from MiniMX
Hello, Have you contacted customer service so they can send you what you need? This can happen but it is still very rare, please make sure to check your tire pressure, if the puncture is at the valve it is the lack of pressure that causes the tube to rotate on the rim and leads to a puncture. You can also install a wheel gripster to avoid this type of inconvenience. Best regards, Mini MX
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Jerome B.
Rating: 1 out of 5
Two orders in two weeks and nothing is going well... Bad advice and an exhaust that does not fit my motorcycle model. Received my package in 10 days instead of 48/72h... Even the so-called gift is not the selected item! I am part of a motorcycle club, we are many to order here, I think I will direct them elsewhere!
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Response from MiniMX
Hello, you received your order in 48h and the first one had an unavailable part which delayed the shipment and with the holidays it indeed postponed your delivery. For the accounting of the line, it can also happen that we make a mistake, I do not see a motorcycle purchased from us with your customer account so I imagine that we indicated to you what we thought would be compatible. We always try to do our best, if the part chosen on our advice does not fit, just call us, I tried to reach you but got no response. I await your call. Have a nice day
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Teddy D.
Rating: 1 out of 5
The cylinder head gasket does not match. delivery too long
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Response from MiniMX
Hello, The gasket corresponds to the 125cc YX engine with a round oil passage and not oval, if your passage is oval then you need to take the other version. You placed your order on Friday 03/05, the order was shipped by colissimo, the holidays slowed down your deadline because May 8/9 was a holiday. You will understand that this is independent of our will. If the gasket does not fit, you can return it so that we can issue a refund. Best regards, Mini MX
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Lukas L.
Rating: 3 out of 5
I received the motorcycle in 2 weeks, I unpacked it, the front fork is leaking, carburetor adjustment to be done. It's annoying that the fork is leaking
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Mickael V.
Rating: 3 out of 5
Handlebar and foam do not match the photo! Missing the keychain as a gift
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Aubin L.
Rating: 3 out of 5
The site is good, we find things easily.
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Sofiane L.
Rating: 1 out of 5
Disrespectful telephone salesperson, loss of temper and vulgar in his language
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Response from MiniMX
Hello, I do not quite understand your approach, I spoke to you on the phone and we apologized several times following your first review on Trustpilot, your main problem was the non-respect of the chronopost deadline, I offered you free shipping on your Mini MX account. What more do you expect? My team does its best to provide excellent customer service, the situation as it has been explained to you does not fall under Mini MX but the carrier and you yourself confirmed it to me, so! We take it upon ourselves and still offer you a commercial gesture. If despite our efforts, my call, your only goal is to express your dissatisfaction, I can only invite you to turn to a competitor. Best wishes, Alexandre Commercial Director Mini MX
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Dylan C.
Rating: 3 out of 5
Fast delivery but my fork head is damaged and the adjustment screw is damaged, too bad, missing a little protection otherwise the rest is perfect
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Firat E.
Rating: 1 out of 5
The chain does not match the photo
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Tom G.
Rating: 1 out of 5
I paid for home delivery while my order was delivered to a pickup point, plus I was home all day and the delivery person was not there
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Response from MiniMX
Hello, we are sorry if the carrier did not respect his commitment, do not hesitate to make a complaint that we will forward to him. Have a nice day
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Enzo D.
Rating: 1 out of 5
I have received nothing
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Response from MiniMX
Hello, The package is marked as delivered by TNT, please check your TNT tracking numbers and contact TNT customer service at 0825 033 033 and get back to us if there is a delivery problem. Best regards, Mini MX
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Sébastien M.
Rating: 3 out of 5
I ordered a first dirt bike from minimx a few years ago, no issues. Second order placed recently, I received the motorcycle on time but there is a sealing defect on the engine block, when I wanted to put oil in the engine I noticed an oil leak. I contacted customer service, waiting for their response because I received a non-running motorcycle today. I hope minimx will take the necessary actions quickly and without additional costs.
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Pierrot R.
Rating: 1 out of 5
Very bad. They say it fits a 250 but in the end impossible to kick.
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Matthieu F.
Rating: 1 out of 5
I was supposed to receive white grips as a gift that I did not get
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Younes S.
Rating: 1 out of 5
Delivery not on time, I do not recommend
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Response from MiniMX
Hello, We always do our best to ship as quickly as possible, your order was placed on Friday 19/04 at 2:30 PM, we ensure shipments of all orders until 2 PM on the same day. We apologize for this delay. Best regards, Mini MX
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Warren F.
Rating: 1 out of 5
I bought TTR plastic kits thinking they were TTR 125 kits, but they are 110 kits as nothing is informed, so I am stuck with 65 euros, thank you minimx!
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Response from MiniMX
Hello, We are a site specialized in Pit Bikes, it is stated on the item sheet that it does not fit YAMAHA, these are the replicas for Pit Bikes, the kit is at 29€. You will find at the bottom of the page the return conditions for a refund. Best regards, Mini MX
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David D.
Rating: 3 out of 5
to be reviewed
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Valdet K.
Rating: 3 out of 5
Overall good but not always very clear on the compatibility of accessories vs the type of motorcycle
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Xavier C.
Rating: 3 out of 5
The motorcycle is overall very good, small downside the starter does not last very long
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Elisa F.
Rating: 1 out of 5
Part not compliant with the description
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Simon G.
Rating: 1 out of 5
defective motorcycle in the garage a few days after receipt because return too expensive, disappointed, plus 15 days delay for delivery, unreliable site to avoid.
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Christian G.
Rating: 3 out of 5
I would have liked more information
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Vanessa V.
Rating: 3 out of 5
Well received but in the order they say free stickers but they didn't include any
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