The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Well... I was thinking of having a commercial gesture following the first order of the motorcycle or the tank was cracked. I had to wait about 1 week before the son faced it for the first time.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
Missing the support collar of the silencer and impossible to call them by phone
Translated reviews
Response from MiniMX
Hello :) We spoke on the phone several times as well as by email and a solution has been found. Have a nice day
A
Acheteur Vérifié
Rating: 3 out of 5
There is a missing shock absorber ring in my package and the cylinder arrived with a bent cooling fin
Translated reviews
Response from MiniMX
Hello :) If you encountered a problem upon receipt, please send an email with photos to [email protected] and we will resolve this inconvenience. Have a nice day
A
Acheteur Vérifié
Rating: 1 out of 5
Bad
Translated reviews
Response from MiniMX
Hello :) What is the reason for your dissatisfaction? Have a nice day.
A
Acheteur Vérifié
Rating: 3 out of 5
I ordered a dirt 150 mini mx but due to a stock shortage they switched me to the model above, a 150bw CRZ 2023. I received the motorcycle, there were 2 of us with a friend who bought it, he received 2 left forks, I unboxed and the handlebar bridge screws, front wheel axle, and spacers were missing. 1 week later I received the parts after numerous calls to the brand, I did not receive the correct spacers so they sent me the right ones. I was able to use the motorcycle 2 weeks after receiving it.
Translated reviews
Response from MiniMX
Hello :) There were indeed some problems with your order, however everything has been taken into account and resolved. We apologize for the delays and the error during the return of the part. Hoping that the shipment of the higher range motorcycles will suit you in the long run. Have a nice day :)
A
Acheteur Vérifié
Rating: 1 out of 5
Too long and I do not recommend!
Translated reviews
Response from MiniMX
Hello :) You ordered on Friday, August at 10:40 PM, your order was processed and shipped on Monday, August 14, and you received it on August 16. We are sorry, but we cannot cancel during holidays unfortunately :) Have a nice day and see you soon.
A
Acheteur Vérifié
Rating: 1 out of 5
Order supposed to arrive the next day but delayed by 2 days and in the end not the right part even though it is indicated on the product that it was supposed to be the one.
Translated reviews
Response from MiniMX
Hello :) You ordered on Tuesday at 7:38 PM, which is after our opening hours, so the order was processed on Wednesday and you were delivered on Thursday morning, which is less than 24 hours. Regarding the compatibility of the product, I do not see any request from you to customer service by email. We always try to update product sheets and ensure the compatibility of parts. Unfortunately, sometimes in the world of Dirt, compatibilities are let's say
A
Acheteur Vérifié
Rating: 3 out of 5
The site bugs a lot
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
Hello :) I would be curious to know the reason for your dissatisfaction because we offered you a higher-end model at the same price as the one that was no longer available, it is difficult to do better in your case. I am waiting to hear from you. Have a nice day :)
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
The wheels received were not new, or of poor quality as they are rusty at the rim with already some dents and the rear wheel was mounted with a front brake disc... Very fast and efficient delivery but mediocre quality product. Too bad.
Translated reviews
Response from MiniMX
Hello :) All the products we sell are new without exception. If there was a problem with the packaging and the products are damaged, which can happen, just send us an email with photos of the received products explaining the problem and customer service will take care of resolving the issue. However, in your case, I do not see any request from you. I am waiting to hear from you so that you are fully satisfied. Have a nice day and see you soon.
A
Acheteur Vérifié
Rating: 1 out of 5
Poor quality
Translated reviews
Response from MiniMX
Hello :) What is the problem with your order, please? Have a nice day.
A
Acheteur Vérifié
Rating: 3 out of 5
Well received the pocket for my son however the tank is cracked.
Translated reviews
Response from MiniMX
Hello :) We apologize for this inconvenience and following your request a replacement tank is being sent to you. Have a nice day
A
Acheteur Vérifié
Rating: 1 out of 5
Motorcycle received with a broken box, the fork is bent! Almost impossible to put the spacers. The front brake cable attachment is broken... Impossible to reach customer service... Disappointed for my son's birthday gift...
Translated reviews
Response from MiniMX
Hello :) Customer service is available from 9 AM to 6 PM every day by dialing 3 at the switchboard, and I do not see any email from you regarding this issue. If there was a problem during transport, we will remedy the issue. I am waiting to hear from you.
A
Acheteur Vérifié
Rating: 3 out of 5
Very poor quality hose but the carburetor is perfect, to see over time... fast delivery and
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
Quad assembled... and variator that breaks after 3 hours of riding pfff unacceptable to spend 1018€ on the sale.
Translated reviews
Response from MiniMX
Hello :) We apologize if you had a problem with the vehicle, as discussed, I am waiting for your email so that we can resolve the issue as quickly as possible. Have a nice evening.
A
Acheteur Vérifié
Rating: 1 out of 5
The delivery is terrible, you say it arrives in 72h 48h, it has been a week since I ordered and I still have not received my dirt order.
Translated reviews
Response from MiniMX
Hello :) According to what I see on your order, you ordered on Tuesday evening at 9 PM, the order was shipped on Wednesday and you received it on Friday, which is 48 hours. I am sorry if it seemed long to you, but the deadlines were respected. We always try to do our best. Have a nice day.
A
Acheteur Vérifié
Rating: 3 out of 5
Average view that the fork was missing, not even a small gesture from your side apart from the return of the fork, too bad
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
Two damaged parts, front fender and rear caliper as well as the metal transport box
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
The ordered product does not match my order.
Translated reviews
Response from MiniMX
Hello, I have received my order but I am very dissatisfied because you did not send me the correct spacers for the 50 sx.
A
Acheteur Vérifié
Rating: 1 out of 5
Hello :) I think you made a mistake when placing your order because you ordered spacers for the 250cc models, feel free to call us for the parts corresponding to your vehicle. Have a nice day.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
PROBLEM I ordered handlebar risers in double in the photo and upon receiving my order only one riser was received, plus nothing precise on your site that they are sold without the fixing screws... I am waiting for a response from them.
Translated reviews
Response from MiniMX
Hello :) Indeed, after checking, the risers were only made by 1, we will modify that immediately and we apologize for this misunderstanding. I will send you the second one quickly :)
A
Acheteur Vérifié
Rating: 1 out of 5
PROBLEM I ordered handlebar risers in double in the photo and upon receiving my order only one riser received moreover nothing precise on your site that they are sold without the fixing screws.. I am waiting for a response from them
Translated reviews
Response from MiniMX
Hello :) so indeed after checking the risers were only made by 1, we are modifying that right away and we apologize for this misunderstanding I will send you the second one quickly :)
A
Acheteur Vérifié
Rating: 1 out of 5
For now we are still waiting for the delivery... so not happy after 1 week after the order
Translated reviews
Response from MiniMX
Hello, I am really sorry for the length of this delivery, I also thank you for your understanding that it is the carrier who did not deliver. As agreed, I will make a commercial gesture for your next order. Have a nice day
A
Acheteur Vérifié
Rating: 3 out of 5
Some good quality items alongside others that are really average.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
The rim is good but I find it disappointing that the hop needs to be adjusted because once the tire is mounted it feels like riding a horse, it's not very pleasant. It's already been 3 days that I've been trying to adjust it, if the guys are already mounting the spokes they could at least remove the hop and the warp because it's a hassle to adjust for a beginner, so disappointed.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
Hello nothing to say my daughter is happy except the delivery is too long. I promised my daughter for her birthday, it arrived 5 days later
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
For the site everything was very good for my orders, fast shipping but delivery no!
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
Order ok, but a poster was supposed to be part of the package, which was not the case...
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
1 week before receiving my package instead of 3 days
Translated reviews
Response from MiniMX
Hello :) you received your package in 48 working hours, the package left Wednesday evening and you were delivered Monday, we are sorry if there was the 14th of July and the weekend in between. We always do our best to ship orders as quickly as possible. See you soon :)
A
Acheteur Vérifié
Rating: 3 out of 5
Rear wheel misaligned, changing the spacer
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
3rd order placed on the site, still a problem between delivery issues, payment issues, and now omissions in the order. I will order from another site now.
Translated reviews
Response from MiniMX
Hello :) your order was split into two packages as we indicated by email, so no product is missing :) Have a nice day
A
Acheteur Vérifié
Rating: 3 out of 5
Delivery promises on a model not kept..... However, effective on changing the model and readjusting the order, with delivery in a week!
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
Everything is ok for the overall quality of my last order but a big problem with the rear brake pads which are defective, I will contact customer service..
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
Fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
Part received damaged
Translated reviews
Response from MiniMX
Hello :) we apologize for this and I see that your request was processed this morning in response to your email :)
A
Acheteur Vérifié
Rating: 3 out of 5
Fortunately, the customer service is good
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
I ordered a rim and when unpacking it I noticed that the bearing at the axle of the rim was broken
Translated reviews
Response from MiniMX
Hello :) we apologize if there is a problem with your product, send us an email with photos and we will do what is necessary :)
A
Acheteur Vérifié
Rating: 3 out of 5
The rim was unprotected in the damaged box, fortunately the rim was in good condition
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
Following my comment which you did not like and the absence of a response from you, I am removing another star for the service which is misleading, the proof is that you do not post it and you do not respond to me.. this was my last order with you, you have lost a customer.
Translated reviews
Response from MiniMX
Hello :) Your loyalty points due to your purchase are credited to your account, you may not find them because you have three accounts with the same address on our site. In a case like this, do not hesitate to call us, we can do it directly over the phone, computer problems can occur. Regarding your order, you ordered Wednesday evening at 5 PM, the order therefore left Thursday afternoon and you received it Monday morning, which is 48 working hours. I am sorry if this did not satisfy you, we offer a 24-hour service with Chronopost for any order before 1 PM, but the weekend will always be considered as two non-working days. See you soon with us and I repeat if you encounter a problem call us or send an email, we are very available, we cannot solve your problem if we are not aware :) Have a nice day
We use cookies for audience measurement and improving user experience.
English 
Français 
Español 
Portuguese 
Italiano 
Deutsch 