The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Pay + 10€ for express delivery, arrives in 1 week, almost not express at all, otherwise great
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Response from MiniMX
Hello :) The express delivery in 24h applies to mainland France, it allows you to receive it in two working days. We do our best to ship as quickly as possible, see you soon :)
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Acheteur Vérifié
Rating: 3 out of 5
Respect for delivery dates
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Rating: 3 out of 5
Customer service not very responsive
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Rating: 3 out of 5
Received with a broken hub but they sent me a wheel and otherwise it's fine, it works well, great quality-price ratio, delivery quite fast, nice for terrains and forests
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Acheteur Vérifié
Rating: 1 out of 5
Here I had answered you, the verified review software manages publications automatically, as you can see we respond to everyone and we are open to criticism. A call or even an email is still the best way to reach us and resolve issues :) See you soon
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Rating: 3 out of 5
Satisfied
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Rating: 3 out of 5
Missing screws, carburetor missing screws as well.. bent handlebars.. it looks like a lot for a new motorcycle, it seems like used, too bad. I hope it will be addressed.. too bad I didn't take a photo
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Rating: 3 out of 5
I ordered a 150 lx mini drift, one fork was defective, the after-sales service was very quick 'super', they are sending me forks but not the original one, so I have to change the front brake caliper up to the master cylinder and the original fork cover fairings don't fit my new forks, so I have no fork protection...
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Rating: 1 out of 5
Very poor delivery
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Response from MiniMX
Information provided on the site as well as the photos are misleading. To date, I still have not received the refund for my return order.
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Acheteur Vérifié
Rating: 1 out of 5
Hello :) so I did not quite understand the problem with the product, however the refund was made on June 9th, if you do not see it call us :) Have a nice day
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Response from MiniMX
Very disappointed with the quality of the parts and the manufacturing finishes, especially the screws and bolts provided are defective, to finish the installation of the lift was very complicated
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Rating: 1 out of 5
Hello, if you have difficulties with an assembly or if the part does not suit you, I invite you to contact customer service, we are very attentive :) Have a nice day
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Response from MiniMX
3rd order on this site and 3rd error. I ordered a BIHR clutch lever type original which is the exact copy of mine. I place the order and upon receipt the lever is the complete opposite of the photo. Thank you mini mx for your mistakes. I don't want to return it because I am so exasperated by the incompetence of the staff. In any case, I do not recommend this site to anyone.
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Acheteur Vérifié
Rating: 1 out of 5
Hello, the photos on the site are not contractual as often on the parts due especially to regular changes made by the suppliers. I see that you are complaining here but I have no emails from you regarding your dissatisfaction and without that it is impossible for us to guess. There is no problem with this product, so I invite you to call us or send us an email. Customer service is very responsive and accommodating and the staff is competent contrary to what you seem to think. I wish you a good day, see you soon :)
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Acheteur Vérifié
Rating: 1 out of 5
You would need to be delivered to give a rating, we pay fees to get our parts quickly but I still haven't received anything
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Response from MiniMX
Inner tube punctured upon arrival, no need to return it since I paid 7€ and the shipping costs are at my expense and are also 7€, I wasted 15€. Avoid MiniMx!
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Rating: 3 out of 5
I ordered a 126 link chain and received a 120 link chain
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Rating: 3 out of 5
Very fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
I received my order for a CRZ 300 in 4-5 by db schenker. Careful delivery but the motorcycle seat was damaged, I received a small compensation and important missing screws that I have been waiting for a month. The customer service is responsive but answers a bit off expectations.
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Response from MiniMX
Hello, it seems that the letter from the post office got lost because I posted the letter with the screws inside myself, we will do what is necessary today without fail, have a good day
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Acheteur Vérifié
Rating: 1 out of 5
Hello, we have not received any request from you via email, if there is a problem with an item we always resolve the issue as you can see from the other comments, I am waiting for your news so that we can do what is necessary. Have a nice day
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Response from MiniMX
Order reference 16/27/12 received 15/27/12
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Acheteur Vérifié
Rating: 1 out of 5
Bad in delivery
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Acheteur Vérifié
Rating: 1 out of 5
Currently not received, stock problem not even reported while I paid, I had to call otherwise how long would I have waited? Delivery time not respected 48/72h still not received nothing is done.
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Response from MiniMX
Hello, I apologize again for the delays and I thank you for the more than cordial exchange on the phone, see you soon
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Acheteur Vérifié
Rating: 3 out of 5
Lack of information on the purchased products. So I didn't get the right mudguard.
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Acheteur Vérifié
Rating: 1 out of 5
I still haven't received my package, and when we ask min mx, well it's up to us to manage, they don't want to know anything
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Rating: 3 out of 5
Disappointed by customer service... Delivery problem, the after-sales service blames me.
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Rating: 3 out of 5
Delivery with Chronopost is a disaster, I have only received one package out of two so far
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Acheteur Vérifié
Rating: 1 out of 5
The reference was correct but I received the wrong gasket
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Response from MiniMX
Hello, after checking, the error is unfortunately not on our part, we are always ready to correct our mistakes but here it was clearly specified in the description that the oil passage of the gasket pack is round and according to your photos sent by email you need the oval oil passage simply. Don't hesitate to call us when you're not sure, we are available from 9am to 6pm from Monday to Friday, there is always someone to advise you. See you soon :)
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Acheteur Vérifié
Rating: 3 out of 5
I bought a complete engine and did not receive the air filter, it was clearly marked that it was included :( otherwise good engine.
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Rating: 3 out of 5
Part quite fragile, mounted and a rear brake hit and a small piece broke.
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Acheteur Vérifié
Rating: 1 out of 5
I ordered my package on 06/05 and I still haven't received it while we are on 15/05, I am very disappointed with the site
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Acheteur Vérifié
Rating: 1 out of 5
I find it unacceptable, I bought a deco kit for ycf never received!
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Acheteur Vérifié
Rating: 1 out of 5
I did not receive the right product, I requested an exchange and never got a response
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Response from MiniMX
Hello, I do not see any email from you with this address, we generally respond very quickly, I invite you to resend your email directly from your box to [email protected]. I look forward to hearing from you, have a nice day :)
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Acheteur Vérifié
Rating: 1 out of 5
Error on the part of minimx still not resolved after numerous emails, 1 and a half months of waiting and 2 orders
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Response from MiniMX
Hello, I have no email from you with this address [email protected], I invite you to resend your request or call us because we are very responsive as you can see from the other comments, I look forward to your reply, have a nice day :)
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Acheteur Vérifié
Rating: 1 out of 5
I still haven't received the gift I was supposed to get with my order
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Response from MiniMX
Hello, I think you did not select the gift because after checking it does not appear in your order, so it is not an oversight. Don't hesitate to call us for your next order, we will be happy to add it for you :) have a nice day
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Acheteur Vérifié
Rating: 3 out of 5
Order still not received, I might receive it tomorrow
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Acheteur Vérifié
Rating: 1 out of 5
The last time perfect delivered the next morning, for the last order it's been 6 days that I'm waiting for my order
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Response from MiniMX
Hello, your order is being delivered today after leaving Thursday afternoon, there was simply the weekend plus the holiday, the delays are normal with the carrier you chose. Have a nice day :)
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Acheteur Vérifié
Rating: 3 out of 5
Package tracking not very intuitive but well packaged.
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Rating: 1 out of 5
I bought a rim from them and two days later it was dead because my spokes were loose, not very professional!
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Rating: 3 out of 5
Very good
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Acheteur Vérifié
Rating: 1 out of 5
Good product but the delivery is too long
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Response from MiniMX
Hello, you were delivered in less than 72 working hours, which is the normal delay with GLS, if you want to be delivered faster there is express delivery Chronopost before 1pm which is offered on the site. Looking forward to it, have a nice day :)
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Acheteur Vérifié
Rating: 1 out of 5
I received a broken part and I tried to call to get a refund and no one answers me
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Response from MiniMX
Hello, our offices are open from 9am to 6pm, there is always someone available, otherwise I invite you to send an email to [email protected] :)
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Acheteur Vérifié
Rating: 1 out of 5
Rubbish.
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Acheteur Vérifié
Rating: 3 out of 5
I ordered complete wiring harness CDI switch, I have no ignition, CDI problem I think
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