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M
Rating: 1 out of 5
I received the Quad, we assembled it without any problem, but after loading it, we realized that the battery didn't hold at all, not even for a second.
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 545 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1 and 3 stars
Reset filtersF
Rating: 1 out of 5
Package marked as delivered but not received
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E
Rating: 1 out of 5
Very disappointing after-sales service !!
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L
Rating: 1 out of 5
Delivery deadlines not respected
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T
Rating: 3 out of 5
Necklace arrived late so 2 days of work wasted instead of a sticker the motorcycle peeled off re-glued with glue by my care the rest of the motorcycle ok
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M
Rating: 3 out of 5
Perfect
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J
Rating: 1 out of 5
I received the 2 inner tubes, I only received the 2 tires
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I
Rating: 1 out of 5
Quad doesn't work.
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L
Rating: 3 out of 5
Very nice product, however during assembly there were some surprises, fuel filter clogged at its end (probably a factory defect), then the fuel tap also obstructed leaving only an insufficient flow for the carburation.
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N
Rating: 1 out of 5
I am leaving this review to express my deep dissatisfaction. I ordered a black YX 150 cm³ engine, and instead I received a gray CRF engine. To top it all off, the protection cover for the gearbox pinion is missing, as well as all the screws. I sent an email a week ago to report the problem: no response, but instead, I received an automatic message today asking if I am satisfied. This is unacceptable, customer service is absent.
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Response from MiniMX
Hello,
The engines are ordered from the CRZ brand, distributor of the ZONGSHEN brand, as they assemble these engines on their motocross bikes, so we have no error regarding the engine; in the photo, the visible pinion cover is not present on the model, however, an order was sent back on 19/06/2026 and should be delivered to you in a few days.
In the photo, the engine is metallic gray and is compliant!
No mention of a pinion cover is indicated either on the sheet or in the photo, however, the sales service, concerned about customer satisfaction, has sent you the cover free of charge.
Perhaps you did not see that an order was placed; the date of 19/06 confirms our responsiveness.
Hoping this satisfies you nonetheless. (I am copying the response to the trustpilot, google interface)
Best regards,
Mini MX
The engines are ordered from the CRZ brand, distributor of the ZONGSHEN brand, as they assemble these engines on their motocross bikes, so we have no error regarding the engine; in the photo, the visible pinion cover is not present on the model, however, an order was sent back on 19/06/2026 and should be delivered to you in a few days.
In the photo, the engine is metallic gray and is compliant!
No mention of a pinion cover is indicated either on the sheet or in the photo, however, the sales service, concerned about customer satisfaction, has sent you the cover free of charge.
Perhaps you did not see that an order was placed; the date of 19/06 confirms our responsiveness.
Hoping this satisfies you nonetheless. (I am copying the response to the trustpilot, google interface)
Best regards,
Mini MX
V
Rating: 1 out of 5
Very disappointed and dissatisfied with my purchase. This is a complete dirt exhaust line. The cartridge does not fit into the line. It was indeed written on the item that it would surely need to be "sanded a bit" to fit. But here it is a matter of completely reshaping the part. This is not normal. The line is unusable, and since we have still tried to sand it, it cannot be returned. Disappointed.
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A
Rating: 1 out of 5
Not happy because of model error during submission that does not match the catalog photo
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T
Rating: 3 out of 5
Satisfied with the product in general, however not at all satisfied with the shipping as the product was ordered on May 6 and received 1 month later even though we still paid 50 euros for shipping fees.
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Q
Rating: 1 out of 5
I have never received my package
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Response from MiniMX
Hello Quentin,
We are sorry to hear that you have not received your package. We understand how frustrating this can be. A claim has obviously been filed and a credit has been issued to you.
Best regards,
The MiniMX team.
We are sorry to hear that you have not received your package. We understand how frustrating this can be. A claim has obviously been filed and a credit has been issued to you.
Best regards,
The MiniMX team.
I
Rating: 1 out of 5
I want to return the item
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A
Rating: 1 out of 5
Order received quickly, however the part was damaged (scratches), some internal cracks
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M
Rating: 1 out of 5
Very gadgets and especially the customer service is really incompetent
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M
Rating: 3 out of 5
I am disappointed with this experience. I ordered a motorcycle for my son's birthday that was supposed to be delivered on June 2 or 3. I received it today, June 8. Knowing that we pay €50 for shipping, etc., and no commercial gesture was offered considering the delivery delay. As for the motorcycle, very good motorcycle received in perfect condition. But really, the delivery times need to be reviewed.
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L
Rating: 3 out of 5
Perfect
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K
Rating: 3 out of 5
Order of two similar quads, one arrived with a broken brake handle, the other with the plastic part that adjusts the quad's power, also broken. Aside from that, the quads work well, to see over time.
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L
Rating: 1 out of 5
Reception of the motorcycle lying on its side which caused a leak of the stored engine oil and the rear wheel is warped..
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M
Rating: 3 out of 5
All parts are compliant except the head gasket.
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K
Rating: 1 out of 5
Hello, unfortunately I still haven’t received my package (FRTLN504054434). After a couple of emails, no phone contact from the DSV company in Belgium, I finally received an email on 01 June that the package will be delivered. I live and work on a military base (SHAPE) and I was waiting for a call from their courier but nothing... I don’t even know if they tried to deliver it. Please help me because I exhausted all possibilities (another calls and emails since yesterday and no response). If not, please refund me and I will lose the cost of delivery, but I have no choice. Thank you, Karol Sobczyk, +48663235990
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D
Rating: 1 out of 5
I received the quad with the broken front grille due to transport. I sent an email to the customer service email box to replace the broken parts during transport, still no message from customer service. Otherwise, the quad works well.
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J
Rating: 1 out of 5
how to explain simply, moreover I am sure it is useless, it would just be necessary for the photos of the items we are going to order to correspond to what we are going to receive and that the people we have on the phone are a little more accommodating.
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A
Rating: 1 out of 5
I received the wrong item and still no news 3 days after my complaint!
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S
Rating: 1 out of 5
this is for a bastos70 you sell parts that do not correspond to the wires I burned my regulator and melted my wires.
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E
Rating: 1 out of 5
I returned the part because they sent me the wrong rear loop, I want a refund
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L
Rating: 3 out of 5
Top bike, on the other hand, delivered with a defective charger that never worked
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T
Rating: 1 out of 5
We bought new parts to avoid any change issues, and in the end, this supplier does not accept returns. I was clearly told to sell my pizza on Le Bon Coin at a better price than what we bought it for. I will not buy from this site again. I do not recommend.
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A
Rating: 1 out of 5
Hello, very low quality dirt parts too expensive and after-sales service 0
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P
Rating: 1 out of 5
I bought 2 motorcycles, 1 has problems, it bugs.
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J
Rating: 1 out of 5
I still haven't received my package (a motorcycle) I don't know how to contact the delivery people and minimix isn't responding to me either!!!!
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S
Rating: 3 out of 5
Transport a bit longer than expected, gift nonexistent in the package but the motorcycle I ordered for my son is of good quality and works very well, but I don't necessarily have feedback he has only used it twice to see how it holds up over time
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D
Rating: 1 out of 5
Poor quality
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S
Rating: 1 out of 5
I still haven't received the motorcycle?
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K
Rating: 3 out of 5
The customer service is very responsive but unfortunately my decoration kit is not the right size for my bastos
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R
Rating: 3 out of 5
It seems to me that I ordered home delivery and I never received the package
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F
Rating: 3 out of 5
Good quality product...a hole to be tapped anyway. Delivery too long despite the holidays (more than 10 days)...Product arrived after my son's birthday.
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A
Rating: 3 out of 5
Hello, I am not satisfied because I was supposed to receive the package on Thursday, May 21 and still have not received it. It is Saturday, May 23 because the carrier lost the package. Change the delivery person seriously, it was for my son's birthday which is on May 24....
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