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A
Rating: 3 out of 5
Great site
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 545 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1 and 3 stars
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Rating: 3 out of 5
Very good
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A
Rating: 1 out of 5
I received the inner tube that was already punctured!!!
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Response from MiniMX
Hello, we are sorry for the inconvenience, I do not see any email with this address, can you please do it so that we can take the necessary steps? Have a nice evening
A
Rating: 1 out of 5
3 times that the delivery is not respected
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Response from MiniMX
Hello, you ordered at 7 PM on Wednesday evening, so after the opening hours, the order was shipped on Thursday and you were delivered on Friday, which is 24 hours. We always try to do our best; we are not Amazon yet, we don't work at night, but we do everything to make it go as fast as possible ;) Have a good evening
A
Rating: 1 out of 5
The items do not match, too big or too small...
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Response from MiniMX
Hello, you ordered an air filter for PW 50, what is the exact problem, please?
A
Rating: 3 out of 5
Plastic kit not completely unhappy but otherwise good product
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A
Rating: 1 out of 5
Ordered a 15mm axle wheel and received a 12mm axle wheel. First outing, the pinion fixation broke. Very disappointed.
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Response from MiniMX
Hello, we are sorry if you encountered a problem. After checking, the correct item was scanned, and I do not see any email from you regarding a reference error. Could you please contact us to clarify this? Have a good evening.
A
Rating: 1 out of 5
Following the delivery, visually well packaged, I signed for the delivery. Once unpacked, surprise: the gear selector was bent, oil leak at the axle.
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Response from MiniMX
Hello, I am sorry if there was a problem. I do not see any email from you; however, with customer service, please contact us as soon as possible to resolve the issue. Have a good evening.
A
Rating: 3 out of 5
Circuit breaker does not work
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A
Rating: 3 out of 5
Still waiting for my calendar which was not included in my order
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A
Rating: 1 out of 5
I ordered my wheel, and after 1 week, one of my bearings stopped turning and damaged my wheel.
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Response from MiniMX
Hello, I do not have a customer service request regarding your problem. Please do not hesitate to contact us. I advise you to grease your wheel well when you mount a new wheel. See you soon :)
A
Rating: 3 out of 5
For the delivery time no worries but there was no manual in the box, it was sent to me by email but not exactly the same model of motorcycle so I had to manage and be in doubt about having assembled the motorcycle and the rear wheel tire correctly or if it is defective, I don't really know, plus there is something loose in the wheel, otherwise for the rest the motorcycle is good for the price
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A
Rating: 1 out of 5
I ordered a chain sprocket; in the photo, there is the fixation. I ordered it, and when I received it, there were no fixations. In very small print, it says fixation not provided, so why take the photo with the fixations? It's misleading... For my first order, I am very disappointed and will not order again.
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Response from MiniMX
Hello, we are sorry that you are disappointed, but some items depend on arrivals, which is why it was specified in the description that the fixations were not provided. Hoping to see you again soon among us :)
A
Rating: 3 out of 5
I did not receive my calendar as a gift in my order
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A
Rating: 1 out of 5
Terrible customer service; we have to find the fault ourselves for them to send us the defective part, arrived with scratches and they do not want to replace the fairings.
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Response from MiniMX
Hello, it was about micro scratches that unfortunately happen. We offered you a voucher to use on the site. Regarding the fault, unfortunately, if we do not know it, it is difficult to help you. That is why we ask you to identify the fault in order to resolve it if there is a problem. Have a good day :)
A
Rating: 1 out of 5
Received the broken cylinder head with missing valve stems.
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Response from MiniMX
Hello, I do not see the valve stems on your order and no email regarding a broken cylinder head with your email address. Please do not hesitate to contact us to resolve the issue :)
A
Rating: 1 out of 5
More expensive for the return than the inner tube.
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Response from MiniMX
Hello, what problem did you encounter?
A
Rating: 1 out of 5
Part not compatible with the 160 crz.
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Response from MiniMX
Hello, the part should be compatible. Could you please send us photos by email of your assembly? [email protected]
A
Rating: 3 out of 5
The levers are of good quality just to check the tightening of the screws beforehand because I lost one on the first outing
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A
Rating: 1 out of 5
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A
Rating: 1 out of 5
I am still waiting for my order. The 48/72 hour deadlines are absolutely not respected.
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A
Rating: 3 out of 5
I received a damaged rear wheel, bent, and maybe already mounted. I was asked to return it but after almost a week I have no news...
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A
Rating: 1 out of 5
I received an incomplete high-end clutch crown; the photo showed all the parts! With the same photo (and at the same price), competitors sell the complete material. I am told: 'non-contractual photo'. Wonderful. I am wasting time, my son will not have the parts in time for the championship, and I have to pay for the return. Very disappointed with the service.
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Response from MiniMX
Hello, I am sorry that you are disappointed, but the description corresponds well to the item received. Have a good day :)
A
Rating: 3 out of 5
Fast delivery but mixed feelings about the parts
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A
Rating: 1 out of 5
I had a big problem with the chain derailleur; it broke. I would like a refund. Not good quality.
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Response from MiniMX
Hello, for customer service requests, you need to contact customer service by email or phone; we will respond as soon as possible :) [email protected] or 09.72.39.05.37
A
Rating: 3 out of 5
Available
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A
Rating: 3 out of 5
fast delivery
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A
Rating: 3 out of 5
The quality of the products is good and the prices are reasonable. But there is really a lack of the possibility to check the compatibility of the parts with each other.
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A
Rating: 3 out of 5
I was not informed that my package had arrived at the pickup point so the order was returned to minimx. I had to place a new order and the price of the product has significantly increased and moreover for this package too I was not informed.
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A
Rating: 3 out of 5
Correct delivery
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A
Rating: 3 out of 5
I paid for next day delivery by 1 PM at the latest and I only received it the day after tomorrow. I contacted customer service who found no solutions or compensation
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Response from MiniMX
Hello, you chose a standard Chronopost delivery, so it is normal that you did not receive it the next morning. The order was prepared less than two hours after you placed it and it was shipped the same afternoon and delivered in less than 48 hours, we do everything to avoid wasting time and to satisfy you as quickly as possible. Have a nice day :)
A
Rating: 1 out of 5
Flat tire upon arrival, I find it a shame for a wheel costing 100 euros
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Response from MiniMX
Hello, your customer service request has been taken into account today after receiving your email, as we always do when there is a problem. We hope you are satisfied with the handling. Have a nice day :)
A
Rating: 1 out of 5
I have always ordered from you, I have never been disappointed, but now I am missing a part in the package
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Response from MiniMX
Hello, I see that your two packages have been delivered, do you have all your parts? Because I don't see any customer service request from you. Have a nice day :)
A
Rating: 1 out of 5
Lack of additional information, useless purchase, whereas if I had been properly guided towards compatible parts, it would have been simpler for everyone. I thought it would be better, but in terms of information, it's 0 out of 10, apart from not understanding the question or as written on the site, it helps us a lot. Really a shame, so I prefer to get a refund and be well informed by a real passionate seller because my engine is not given.
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A
Rating: 1 out of 5
I am disappointed, nothing was working on it. I had to reorder from another site.
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A
Rating: 1 out of 5
Not the right size that I received.
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A
Rating: 3 out of 5
already ordered from you and no problems, but this time for the order placed on the 12th I still haven't received anything, often the problem with CHRONOPOST and their tracking is mediocre. That's why 3 stars otherwise I would have given 5 stars
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A
Rating: 1 out of 5
Ordered, paid, and never received, great...
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A
Rating: 1 out of 5
I did not receive it.
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Response from MiniMX
Hello, Your package left our warehouse on 13/02, it is apparently still in transit according to the tracking, it should be delivered to you in the coming days. It is quite surprising that Chronopost takes so long because normally delivery with them is rather 48 hours for Belgium. If no delivery is made, please contact our services or directly with Chronopost to resolve the situation. Best regards, Mini MX
A
Rating: 3 out of 5
The quality-price ratio is perfect, the site is intuitive, easy, the delivery time is respected,
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