The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
A team that listens and is responsive, too bad that the delivery and the choice of subcontractors are not up to par. Package arrived late in a pitiful state. The team sent me the damaged parts free of charge. Thank you very much.
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Acheteur Vérifié
Rating: 3 out of 5
I can't say anything for now, I haven't received the order
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Acheteur Vérifié
Rating: 1 out of 5
I never received my order despite the extra charge to have it express. It is not minimx's fault directly but rather their carriers.
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Acheteur Vérifié
Rating: 1 out of 5
I did not receive the ordered product.
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Acheteur Vérifié
Rating: 1 out of 5
7 days of orders and still no package; this is not the first time I am disappointed, I will not order here again.
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Response from MiniMX
Hello, Please excuse us for this inconvenience. As you can see, it was shipped on the same day from our warehouses (order placed on 27/06 shipped on 27/06). We therefore handed the package to Colissimo for delivery to the post office. Did you receive any feedback from the carrier regarding the delivery? Have you contacted customer service so they can open a dispute file with Colissimo? If problems persist with Colissimo, I invite you to select another carrier for your next order (GLS, TNT, Chronopost). We are again sorry for this inconvenience, which is beyond our control. Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
The cable I bought does not match my search. And it is impossible to realize this when purchasing because the photo on the site did not show the fuse terminals.
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Response from MiniMX
Hello, we are sorry that this product does not meet your expectations. It is, however, a product that is successful and satisfies the majority of our customers. It also receives a very honorable rating on our site. Our sales team remains at your disposal at 09.72.39.05.37
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Acheteur Vérifié
Rating: 3 out of 5
I have placed several orders and I find some parts of poor quality (type: Wish) and regarding customer service, it is also degrading in quality.
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Acheteur Vérifié
Rating: 3 out of 5
Delivery times not respected and product already broken in the packaging... not very happy
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Rating: 3 out of 5
Hello, I have received my order but I received a damaged valve!!!! Too bad
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Acheteur Vérifié
Rating: 3 out of 5
Good site but a lot of out of stock and difficult to find Ycf parts
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Acheteur Vérifié
Rating: 1 out of 5
My motorcycle fell, and even the mechanic does not know what it is from.
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Response from MiniMX
Hello, We did not quite understand your review? Can you provide us with some details regarding your dissatisfaction? If the product does not meet your expectations, you can return the rim so that it can be refunded. Best regards, Mini Mx
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Acheteur Vérifié
Rating: 3 out of 5
Ordered Vshock forks. Forks were not the same as on picture.
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Acheteur Vérifié
Rating: 3 out of 5
Does not fit on a Pro Bike 140cc yx 14"/17" too small even when adjusting.
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Acheteur Vérifié
Rating: 1 out of 5
The stock status shown on the site does not correspond to reality... I ordered a Gunshot, and 2 hours later, I was called to say that the motorcycle is not available, not very serious!
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Response from MiniMX
Hello, We apologize for this inconvenience; unfortunately, we are dependent on Gunshot stocks. Not being the only distributor of this brand, it sometimes happens that between the moment of your order on our site and when we order from Gunshot, another distributor has already ordered. We have other equivalent models that should have been offered to you. Best regards, Mini Mx
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Acheteur Vérifié
Rating: 1 out of 5
On the site, they say that the item is available; in fact, it is no longer available.
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Response from MiniMX
Hello, Unfortunately, the carburetor has gone out of stock; there was 1 quantity left for 2 orders. My colleagues in purchasing are working hard to restock as soon as possible to offer you available stock that can be delivered within 24 hours. We sincerely apologize for this inconvenience and hope to be able to offer you the product quickly. Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
Package still not received since June 14, package lost by Chronopost, unacceptable to pay 12 euros in shipping fees for a 24/48h delivery. Package still not received; I regularly order from you, and this is not the first time there has been an issue with delivery times. This will be my last order with you.
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Response from MiniMX
Hello, Have you contacted customer service to make a complaint about the delivery? Your order was placed on 14/06 at 10:20 and shipped the same day. We work with CHRONOPOST; we are sorry for the inconvenience, which is beyond our control; unfortunately, the transport is entrusted to professionals. Have you tried with TNT express? Indeed, we offer several shipping methods: GLS, Colissimo, CHRONOPOST, TNT. Sometimes, if the transport service in this region is not up to par, you can opt for another transport company; that is why we have multiple choices. We will open a dispute with CHRONOPOST for your case and hope that your package will be delivered in the coming days. Regarding the fees, please contact customer service to be compensated. Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
Very bad; I took express delivery, it told me I would receive it the next day, I received it two days later; I will not order there again.
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Response from MiniMX
Hello, Saturday deliveries are sometimes subject to the carrier's availability, your order was placed on Friday at 10 am and shipped the same day. The CHRONOPOST delivery is the fastest service, it seems it could not be delivered on Saturday and was rescheduled for delivery on Monday, you will understand that this is independent of our will. We hope you are satisfied with the ordered items and remain at your disposal. Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
Very good product
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Acheteur Vérifié
Rating: 1 out of 5
Delivery time not respected, an order made at the same time, my packages delivered simultaneously, rims with paint issues, disc not tightened, air filter of the wrong size, and clutch lever screws messed up, very very disappointed with the received parts hoping for a gesture from the site.
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Response from MiniMX
Hello, We apologize for these inconveniences. If this has not already been done, our after-sales service will get back to you as soon as possible to remedy the situation.
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Acheteur Vérifié
Rating: 3 out of 5
Fast delivery but missing the clamping screw, I sent an email and still no response
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Acheteur Vérifié
Rating: 1 out of 5
0 because it is impossible for me to order in several installments when the same organization granted me a payment in 4x the same month. Although the small orders always arrived well packaged, my problem remains significant if it is impossible to make a payment in 4x.
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Response from MiniMX
Hello, Payment agreements are only made by the banking organization Oney. Unfortunately, we do not have the ability to override their decision. Best regards, Mini Mx
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Acheteur Vérifié
Rating: 1 out of 5
chain that does not have the same number of links as indicated on the site, damaged sprockets.... do not order from this site
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Response from MiniMX
Hello, we are sorry that this product does not meet your expectations. It is, however, a product that is successful and satisfies the majority of our customers. It also receives a very honorable rating on our site. Our sales team remains at your disposal at 09.72.39.05.37
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Acheteur Vérifié
Rating: 1 out of 5
Delivery problem due to an address writing error. I have contacted customer service twice who do not respond...
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Response from MiniMX
Hello, We are sorry for this delivery delay, independent of our will as we prepared and shipped your order within half a day of validation. We are also sorry that you were unable to reach the Chronopost customer service. Remaining at your complete disposal, Best regards, Mini Mx
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Acheteur Vérifié
Rating: 1 out of 5
Bad delivery person not serious in their work
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Response from MiniMX
Hello, We are sorry for this inconvenience, unfortunately, the delivery service is an external company. However, if the product is damaged, you can contact customer service by email at [email protected] with photos so that we can find a solution or a gesture together. Best regards, Mini Mx
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Acheteur Vérifié
Rating: 3 out of 5
Average
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Acheteur Vérifié
Rating: 3 out of 5
Unfortunately, the base gasket is not for a 140yx, all other products are compliant with the description
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Acheteur Vérifié
Rating: 1 out of 5
No after-sales service, the guarantees do not cover anything, I do not recommend
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Response from MiniMX
Hello, The wheel truing is indeed not guaranteed as it must be checked and tightened before use, but we sent you a complete wheel from our workshop. Best regards, Mini Mx
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Acheteur Vérifié
Rating: 3 out of 5
Fast shipping.
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Acheteur Vérifié
Rating: 1 out of 5
3 times I ordered from you. Payment refused, I reorder my items. You always promise gifts but I never receive them in the packages. And when I call, I get people who are not commercial who in 10 minutes say that the package has already been shipped.
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Response from MiniMX
Hello, We are sorry if we were a bit "abrupt", indeed your order was prepared at 8:45 am and finished at 10:22 am. Unfortunately, we are instructed not to modify orders after preparation to guarantee our shipping times. Regarding the gifts, you can select a gift with each order that adds to the cart as an item so that it can be passed on to preparation, in your order there are no selected items, we would be happy to manually add some stickers next time, you just need to place an order and simply contact us during opening hours so we can act on your order and not be blocked by the preparation process. We apologize again for the inconvenience and will take good note of your comments. Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
This is not the right model. A return is possible.
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Response from MiniMX
Hello, We are sorry if the products do not meet your satisfaction. The return for a refund is possible. Best regards, Mini Mx
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Acheteur Vérifié
Rating: 1 out of 5
Navigation ok. Delivery ok. The repair kit includes a good half of parts that are not compatible with the carburetor reference. So I am disappointed because I lost time.
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Response from MiniMX
Hello, The repair kits cover several carburetor references, some parts do not fit all. Best regards, Mini Mx
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Acheteur Vérifié
Rating: 3 out of 5
I give 3 stars, the strength of minimx compared to Aliexpress (for example) is the delivery, a very small segmentation in a huge box, a simple envelope would have sufficed
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Acheteur Vérifié
Rating: 3 out of 5
I find that it takes a bit long for the payment acceptance by bank transfer
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Acheteur Vérifié
Rating: 3 out of 5
I received the delivery 5 days later + once delivered, the front fender was really poorly drilled and it was difficult to start, especially check all the screws + adjustments, but I really wouldn't take it again
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Acheteur Vérifié
Rating: 3 out of 5
Lack of stock, product not necessarily of good quality. But we still have a choice in the articles, the speed of customer service is really good, the website is quite intuitive. I almost only order my parts from MiniMx
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Acheteur Vérifié
Rating: 3 out of 5
I arrive at 40€ of order to avoid paying shipping fees. I use my points... The total goes below 40€ thanks to this and then I am charged shipping fees. I find that very average.........
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Acheteur Vérifié
Rating: 3 out of 5
There is an enormous lack of products in the catalog, you should expand your range especially regarding the YCF brand, if you are really the number 1 dealer in France!
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Response from MiniMX
Hello, We have no pretensions of being number 1, however we try to offer the entire YCF catalog, which product from the range did you not find? Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
I received a tool that was not at all compliant with the photo provided on the site!
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Response from MiniMX
Hello, we are sorry that this product does not meet your expectations. It is, however, a product that is successful and satisfies the majority of our customers. It also receives a very honorable rating on our site. Our sales team remains at your disposal at 09.72.39.05.37
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Acheteur Vérifié
Rating: 3 out of 5
It's good
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Acheteur Vérifié
Rating: 1 out of 5
Subscription to the Vipi card very vague hotline information, so I am still waiting for my 5% discount to follow.
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