English 
Français 
Español 
Portuguese 
Italiano 
Deutsch 
A
Rating: 3 out of 5
Satisfied with the motorcycle, only downside is a small manufacturing defect on the front fender!
Translated reviews
Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 546 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1 and 3 stars
Reset filtersA
Rating: 1 out of 5
Hello, kick ordered and received late 48h delay to forget and it's junk after installing it and kicking 3/4 times the ball no longer does its job of holding. I got injured because it returned to the kick position while riding. Not great and price a bit high for the result and supposedly express delivery. DISAPPOINTED
Translated reviews
Response from MiniMX
Hello, We are sorry that the delivery was not made on Saturday and that it was moved to Monday, we also work with the express service CHRONOPOST, your order was prepared and shipped the same day. Regarding the KICK have you contacted the after-sales service so that they can take into account your dissatisfaction and problem and possibly offer you a solution. Nevertheless, we apologize for the delay and remain at your disposal. Sincerely, Mini MX
A
Rating: 1 out of 5
The counter does not work. I am really angry. I demand a refund
Translated reviews
Response from MiniMX
Hello, Have you contacted the after-sales service so that they can take into account your dissatisfaction and problem and possibly offer you a solution. Nevertheless, we apologize and remain at your disposal. Sincerely, Mini MX
A
Rating: 1 out of 5
Product that arrives damaged as usual, gesture of 40€ for an order of more than 500€ having to negotiate...
Translated reviews
Response from MiniMX
Hello, we are sorry for this unfortunate experience you have encountered. Unfortunately, despite our careful packaging and a very strict specification transmitted to the carriers, parcels are sometimes ''mistreated'' which can explain why some items arrive damaged. Regarding the commercial gesture, it relates to the damaged part and not to the entire order which is normal for an after-sales procedure :)
A
Rating: 3 out of 5
Very good site, fast delivery if the delivery people do their job properly, too bad there aren't more items in stock
Translated reviews
A
Rating: 3 out of 5
Stickers not received in the order, brake handle seems quite fragile
Translated reviews
A
Rating: 3 out of 5
Good product delivered quickly but slight defect on the rear rim with a metal noise in the axle between the two bearings
Translated reviews
A
Rating: 1 out of 5
I still haven't received anything
Translated reviews
Response from MiniMX
Hello, We are sorry for this inconvenience, we invite you to contact customer service to open a dispute with the carrier as soon as possible. Sincerely Mini Mx
A
Rating: 3 out of 5
I received a 140 kayo, the stickers are of poor quality, they peel off everywhere. After trying the motorcycle, I am satisfied with the engine and braking, we'll see over time. I hope the customer service will send me new stickers and my front fender that was damaged during delivery.
Translated reviews
A
Rating: 1 out of 5
Problem with my order 1st mask out of stock while it is announced 20 pieces in stock on the site so change of product I choose another mask and then computer bug 2 times !!! 1 month after my order still nothing received so I asked for a refund to order elsewhere unfortunately
Translated reviews
Response from MiniMX
Hello, we apologize for these totally unintentional inconveniences on our part. Unfortunately, we sometimes encounter isolated cases like this related to IT which, as everyone knows, can be capricious :) We confirm, however, that we would be delighted to serve you again.
A
Rating: 3 out of 5
Disappointed
Translated reviews
A
Rating: 3 out of 5
The motorcycle arrived with scratched fairings and a nice dent on the swingarm
Translated reviews
A
Rating: 1 out of 5
Order placed on 13/01/22 with delivery mode in less than 72 hours paid extra to finally receive my package 5 days later 18/01/22!!
Translated reviews
Response from MiniMX
Hello, Your order is dated 13/01/22 at 8:24 PM, our warehouse being open from Monday to Friday from 9 AM to 6 PM, your order was prepared and shipped on Friday 14/01/22. You chose the Colissimo Home delivery method, which is a free 48/72h delivery. The package was sent on Friday and delivered on Tuesday, the delivery was indeed made in 72h (Sunday and holidays not being counted in the delivery time). Sincerely Mini Mx
A
Rating: 3 out of 5
There should be more stock
Translated reviews
A
Rating: 3 out of 5
Carpet delivered in poor condition, box damaged during delivery, the carpet was rolled very tightly and therefore does not take its natural shape for the fork legs, the fixing screws have a stripped BTR imprint, not very serious for new material especially given the price of the screws
Translated reviews
A
Rating: 1 out of 5
So they lost my order on the way I ordered green and white fairings I only received green ones when we ask for information they are clueless
Translated reviews
Response from MiniMX
Hello, We are sorry that the carrier lost your package, this is beyond our control, we have initiated the dispute procedure with the carrier and we have refunded you. According to the visual, the fairing kit you ordered is green for all parts except the front plate, if the information you requested was not precise enough we apologize. Sincerely Mini Mx
A
Rating: 1 out of 5
I ordered a 250 erz crz in November footpeg spring broken front brake lever screw stripped front wheel completely bent, the after-sales service leaves much to be desired at the time no footpeg spring so they let me fend for myself, I bought the bike for 2000€ plus the equipment 500€ it's still abusive. On the other hand, when people like fast55000... make crappy videos they are given gifts and parts to make your site work. Ensure your after-sales service that would already be not bad
Translated reviews
A
Rating: 3 out of 5
Front rim received warped
Translated reviews
A
Rating: 3 out of 5
Correct
Translated reviews
A
Rating: 1 out of 5
I never received my order
Translated reviews
Response from MiniMX
Hello, According to the tracking of your package it arrived on Wednesday January 12 and was deposited in your mailbox. If this is not the case we invite you to contact our customer service so that we can file a dispute with the carrier. Sincerely Mini Mx
A
Rating: 1 out of 5
After-sales service leaves much to be desired, it's better not to be broken down with a bike, because it's up to us to manage. This is my case had a problem with a CRZ 150 bike so contacted the service by phone then by email as they asked me, it's been more than a week, no news from them.
Translated reviews
Response from MiniMX
Hello, Our bikes are only guaranteed for parts, we cannot intervene on them ourselves. You contacted us by email regarding a battery problem and we created a discount voucher for the value of the battery with your agreement. Your current request has been forwarded to the manager, the response time is a bit longer due to the time of year. Sincerely the Mini Mx team
A
Rating: 3 out of 5
Site is surely very good, only downside is that returns are at your expense, 16 euros to return a helmet, too bad
Translated reviews
A
Rating: 1 out of 5
Incorrect description
Translated reviews
Response from MiniMX
Hello, If an error has slipped into one of our descriptions, we apologize. You can contact our customer service at [email protected] Sincerely the Mini Mx team
A
Rating: 1 out of 5
Missing product in the sock order
Translated reviews
Response from MiniMX
Hello, When receiving a missing product, you must contact our customer service by email at [email protected] so that we can take the necessary steps. Best regards, the Mini Mx team
A
Rating: 1 out of 5
The sender did not do what was necessary for customs. I had to take care of it myself to have the package released.
Translated reviews
Response from MiniMX
Hello, We apologize for this inconvenience, we are doing our best to ensure that orders are delivered as quickly as possible. Sometimes there can be computer or human errors, and we are sorry for that. Best regards, the Mini Mx team.
A
Rating: 3 out of 5
Good order received quickly
Translated reviews
A
Rating: 3 out of 5
The monster deco kit is good, nothing to say about it, but the outline is poorly made, we have to bend the deco kit a bit for it to fit in the fairing
Translated reviews
Response from MiniMX
Hello, We are sorry for this inconvenience. Maybe it's a bad series, don't hesitate to contact our customer service at [email protected]
A
Rating: 3 out of 5
Disappointed with some products, too bad we have nothing to offer in exchange for the damaged product
Translated reviews
Response from MiniMX
Hello, We are sorry for these inconveniences, don't hesitate to contact our customer service at [email protected]
A
Rating: 1 out of 5
There is always a problem with you, delivery of parts that have nothing to do with the order or I had to be refunded because you manage your stock poorly and you seek no solution
Translated reviews
A
Rating: 1 out of 5
I was charged. Cancelled the order without giving me a reason for it....the refund was partial..
Translated reviews
Response from MiniMX
Hello, We apologize for this inconvenience, however, you provided the wrong address by indicating France instead of Guadeloupe, therefore the package was sent and then returned to us by the carrier who charged for the transport. You were refunded the value of your order minus these transport costs due to the address error. Best regards, the Mini Mx team
A
Rating: 3 out of 5
Good
Translated reviews
A
Rating: 3 out of 5
Easy site navigation.. delivery on the agreed date and time.
Translated reviews
A
Rating: 3 out of 5
Good
Translated reviews
A
Rating: 3 out of 5
Delivery not very fast and no manual with the product
Translated reviews
A
Rating: 3 out of 5
Lack of novelty and some prices are way too high
Translated reviews
A
Rating: 1 out of 5
No commercial gesture proposed. Blackmail on the return price at your expense.
Translated reviews
Response from MiniMX
Hello, We apologize, however, we do not cover returns due to size errors of clothing (as indicated in our T&Cs), we do not engage in blackmail. Best regards, the Mini Mx team
A
Rating: 3 out of 5
Delivery time by GLS estimated at 24/48h, package received 8 days after the estimated deadline
Translated reviews
A
Rating: 3 out of 5
Delivery time, nothing to complain about, just that I received my engine drained in the box and a slightly torn carburetor gasket
Translated reviews
A
Rating: 3 out of 5
Engine guard damaged
Translated reviews
A
Rating: 3 out of 5
We have already ordered several times on Minimix but disappointed with our last order where we returned the part that did not match our motorcycle model and the shipping costs of the first shipment were not refunded.. While we also paid for the return. So rather disappointed with the refund process.
Translated reviews