The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Insufficient designations of parts according to year model. Sale of fork seals individually... we are walking on our heads!! It's like buying a single shoe! Quality of the parts... Chinese...
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Response from MiniMX
Hello, We distribute the YCF brand and their parts, indeed the seal is sold individually by YCF. We completely agree with you that it makes more sense to sell them in pairs, but it is sold this way in the brand's catalog. Regarding spare parts and their origin, all pit bikes are manufactured in China, so the parts are as well, engine parts, KMC chain, YX engines are made by a Chinese factory just like LIFAN, ZONGSHEN, DUCAR, LONCIN... etc. so the parts are necessarily Chinese. However, we work with many other brands that assemble and/or manufacture in Europe, their quality is superior and the price is commensurate. FABA, FORMULA, SCALVINI (Italy), Trail Bike, UNI FILTER, TWIN AIR (USA), MICHELIN, PIRELLI, KENDA, VEE RUBBER, AFAM, DID, TCS Performance (France), STARBAR (France), PRO TAPER, NEKEN, FOX, DAYTONA... etc. We offer a wide choice in our catalog to satisfy all budgets and desires. Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
I am not satisfied at all, I did not receive the right parts and by email, they tell me that I received the right one! I want to say customer service 0 incompetent staff! It's been a week and I still haven't been given a solution to resolve the problem!
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Response from MiniMX
Hello, Your ticket is still being processed. Could you simply send us a photo of your lever? If there was an error, we will send it back to you. We checked the stock and only the label was incorrect. Sorry for the inconvenience, but you just need to send us a photo. Hoping to resolve your problem quickly. Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
I placed an order, the seals were in stock, and in the end, they contacted me saying that the product is out of stock. Anyway, a bit disappointed.
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Acheteur Vérifié
Rating: 1 out of 5
Part received is not at all what I ordered. No verification of the part description to replace it correctly.
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Response from MiniMX
Hello, First of all, we apologize and invite you to contact our sales team at 09.72.39.05.37. They are available from Monday to Friday from 9:00 AM to 6:00 PM.
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Acheteur Vérifié
Rating: 1 out of 5
I bought a 125cc 4T mini mx rookie motorcycle for a price of 699.00 euros, and it doesn't even work!! I checked everything, fuel going to the carb, spark at the spark plug, I try and try, but still nothing, no sign of starting... really do not buy!!! I do not recommend it at all, stay away, it's a Chinese motorcycle!!
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Response from MiniMX
Hello, We are sorry that you cannot fully enjoy your motorcycle. Have you contacted the technical service to provide you with a solution to your problem? We are sure that this will be resolved quickly; if you have a spark at the spark plug, the problem comes from the fuel and carburetor side. Thank you for getting in touch to quickly find a solution. Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
Delivery times are way too long!
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Acheteur Vérifié
Rating: 1 out of 5
Hello, I ordered two rims and I have to return them at my expense, not a good site to order from.
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Response from MiniMX
Hello, we are sorry but you have been delivered the products you ordered. Indeed, in the case of an order error, we do not cover the return shipping costs. This is not the case when the error comes from our services. In that case, all costs are on us.
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Acheteur Vérifié
Rating: 1 out of 5
I did not receive the correct part...
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Response from MiniMX
Hello, unless we are mistaken, you did not report any problem regarding the delivery. If you wish to exchange or get a refund, we invite you to contact us at 09.72.39.05.37 or by email at [email protected]. Our advisors are at your complete disposal.
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Acheteur Vérifié
Rating: 3 out of 5
Fast delivery but tire of very poor quality, the rubber is already very worn out
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Acheteur Vérifié
Rating: 3 out of 5
Still haven't received my order after 1 week of waiting.
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Acheteur Vérifié
Rating: 3 out of 5
The site is good but the products overall are not great
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Acheteur Vérifié
Rating: 1 out of 5
The box arrived full of oil. The delivery person did not want to leave it in that state, but we did not give him a choice.
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Response from MiniMX
Hello, first of all, thank you for your order on our site. An engine necessarily contains oil inside, and it happens, unfortunately, that during transport, despite the instructions on our packaging, the box is turned over. Our carriers are instructed to change the box before delivery in such cases. We are sorry that this was not done.
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Acheteur Vérifié
Rating: 3 out of 5
I have a 200 cc 4-stroke engine and I received a gasket kit half 150 cc half 100 cc and I'm missing the top engine gaskets, however, quality products so I recommend but specify the order well
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Acheteur Vérifié
Rating: 1 out of 5
I asked for a green air filter and I received a black one, how do you expect to be satisfied, this is not possible, so either you send me the correct part or I will not order from you again!!!
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Response from MiniMX
Hello, First of all, please excuse us for this inconvenience. Have you contacted customer service? I am sure they will do what is necessary quickly. (A photo of the received part will be requested) Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
Very good bike only there was a fuel leak, too bad
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Acheteur Vérifié
Rating: 1 out of 5
I canceled my order 10 minutes after placing it. The order was still shipped, so I had to return it at my own expense. So no, I do not recommend.
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Response from MiniMX
Hello, You placed your order at 7:30 PM on 02/09, we are open Monday to Friday from 9 AM to 6 PM. Your order was prepared the next day at 9:11 AM and shipped at 10:08 AM. To guarantee a preparation and shipping time, we unfortunately do not have the ability to interrupt an ongoing preparation in order to respect our commitment deadlines. We are sorry that we could not meet your expectations and remain at your disposal. Sincerely, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
It has been 15 days since I ordered and I still have not received my order. On the site, it is mentioned 'delivered to the relay point'. However, the latter never received it. When I go to the carrier's site, it indicates that my order is being prepared at MMX. I hope, in the worst case, to be refunded for my order amounting to 400€... All the same.
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Response from MiniMX
Hello, Indeed your delivery suffered deterioration during transport, it is being returned to the sender according to the tracking. We sincerely apologize for the inconvenience and are doing our best to fulfill your order and resolve this dispute with the carrier. Sincerely, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
I am unhappy
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Response from MiniMX
Hello, We invite you to install a wheel gripster on your rim; if the valve has torn off, it is because it turned with the tire. The essentials to avoid this type of frequent puncture are rim tape + gripster, which will keep your inner tube stuck to the rim and prevent the valve from tearing off when shifting with the tire. Advice: to make rim tape, cut your old inner tube and place it on your rim. We are sorry for this mishap; it is a typical puncture in motocross. Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
Email sent to customer service without a response from them
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Acheteur Vérifié
Rating: 1 out of 5
First of all, I received the wrong color and on top of that, I have to pay the return shipping costs; I find that outrageous, I will not order from this site again. After doing some research on the Internet, I understand now.
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Response from MiniMX
Hello, Your comment concerns the green ignition coil and not the blue air filter received. As we have tried to explain to you, color shades can vary; you received a green ignition coil, but the shade of green does not please you, which we understand, and we sincerely apologize for that. The product meets the requirements, our exchanges have stopped: 'you should have checked the return costs of the part'. We are of course at your disposal, and please know that we always strive to find a solution; indeed, you will always find dissatisfaction in all companies, but if it were a generality, we would not be present today. Nevertheless, we hope to find a favorable outcome for you and wish you a good day. Sincerely, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
Correct product but terrible delivery; I requested it in 24 hours and received my package in 5 days; this is not normal, we pay for a service for nothing.
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Response from MiniMX
Hello, We apologize for the delay your package has experienced; please know that it is beyond our control. Your package could not be picked up by Chronopost on Friday, and it was delivered on Monday; unfortunately, Saturday delivery is not guaranteed and depends on the region. We hope that it is indeed in accordance with your expectations and again ask you to accept our apologies. Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
I am disappointed because I bought a new Kayo TT 140 and received it with a cracked fender and Minimix found a solution to refund me 20 euros for a bike bought new, I would have thought they would send me a fender but no, it's not important, it doesn't hinder riding but I received my package damaged and that's a shame otherwise very professional team and very good quality material I recommend them Franck
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Acheteur Vérifié
Rating: 1 out of 5
Since August 25, the package has been in my city, but I still have not received it; I just received it today, August 30, which means the package has been in my city for 5 days. The package arrived torn in two, but everything is forgivable; I hope I am understandable enough, and with that, have a good day.
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Response from MiniMX
Hello, Please excuse us for this inconvenience beyond our control. Do not hesitate to contact customer service if you encounter difficulties with the transport. Sincerely, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
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Acheteur Vérifié
Rating: 1 out of 5
Average
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Acheteur Vérifié
Rating: 3 out of 5
Package really damaged plus I received the poster instead of a sticker
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Acheteur Vérifié
Rating: 1 out of 5
It's too much, and yet I took the measurement correctly; it's not the part you sent me!!!!!
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Acheteur Vérifié
Rating: 3 out of 5
I received my bike well but the packaging was in poor condition and the handlebar foam was missing.
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Acheteur Vérifié
Rating: 3 out of 5
The chain was really too long!!!
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Response from MiniMX
Hello, you need a chain breaker to shorten your chain. Best regards, Mini Mx
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Acheteur Vérifié
Rating: 1 out of 5
The customer service sends me away because I received scratched rims with blocked bearings, telling me that it is not their fault, that they do not check their products before shipping. And on top of that, they do not want to cover the return shipping costs. In the end, they send me bearings that I will have to change myself.
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Response from MiniMX
Hello, We offered you a 25% discount on the value of the pack + 4 new bearings. We thought that this was satisfactory. On the entry-level rims, they often have small paint chips. If you are looking for superior quality, I recommend FABA. If the offer still does not suit you, we will see to refund you. Sincerely, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
Very good until this last order. The product received does not match the order. Too bad
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Acheteur Vérifié
Rating: 3 out of 5
More than 5 years that I started on this site, never had any issues
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Acheteur Vérifié
Rating: 1 out of 5
It's useless
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Response from MiniMX
Hello, We tried to understand what could justify, I quote your comment on the product "hate" against us. We searched our emails but nothing is recorded. In order to better understand and perhaps respond or better find a solution to your problem. Can you explain to us what happened? Hoping to find a favorable outcome, Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
All the ordered products arrived on time but several screws and the fixing pads to secure the handlebar protectors were missing
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Acheteur Vérifié
Rating: 1 out of 5
The site is great but the motorcycle is poorly adjusted
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Response from MiniMX
Hello, Our motorcycles are assembled at the factory, with factory settings. It is for this reason that our customer service and after-sales service teams are at your disposal if you have any questions regarding the adjustments or starting up. You can contact us by email at [email protected], via chat on our website, or by phone at 09.72.39.05.37. Best regards, MiniMX
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Acheteur Vérifié
Rating: 1 out of 5
I ordered a 14" rim with a free sticker, I only received the sticker...
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Response from MiniMX
Hello, Did you contact customer service so they can take care of it quickly? I doubt this is due to the preparation and think more of a transport issue. Nevertheless, we apologize for this inconvenience, I am sure my colleagues in customer service will quickly find a solution if it hasn't already been done. Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
Delivery quite fast, I was quickly refunded for my return but the shipping costs remain at my expense even though I was told via chat that the brake caliper was adaptable for my bike, which it is not. My brake disc arrived bent, they sent me another one. I would give 3.5
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Acheteur Vérifié
Rating: 3 out of 5
No problem with the site and delivery. However, I ordered a 6mm hose and 6mm clamps, and there is no one with a brain who tells me that in one case it's the inner diameter and in the other case the outer diameter. Anyway, I had to throw away the clamps... We are reaching the limits of the mail order principle...
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Acheteur Vérifié
Rating: 3 out of 5
Error on a brake refurbishment kit. Instead of 1 piston, I received the wrong kit
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Acheteur Vérifié
Rating: 1 out of 5
What I received is not the right carburetor needle. I need it for a dirt bike, not for a YCF.
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Response from MiniMX
Hello, The needle is correct for a MIKUNI carburetor, if it doesn't fit, it's because your carburetor is not a MIKUNI. No link with the brand of the motorcycle. You can return your items via the return form at the bottom of the page. Best regards, Mini MX
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