Customer reviews of MiniMX

Hello, The product I received was not the product I was expecting. Thank you. Best regards,

I am happy to have bought the motorcycle. But once you have a broken part, it is very difficult to get a response. I am trying to find a solution and no one responds or provides a solution for a defective part that is broken, when I receive information from sellers and technicians, it is completely different. It's a shame.

Avoid, my motorcycle is 1 month old and it doesn't want to know anything anymore!

Relatively expensive product, and let's not talk about the delivery.

Delivery in 2 weeks instead of 48/72H as announced on the site (false advertising or "bad luck"?) I agree on the date with the carrier but he does not respect it. My package was marked delivered on the site when it was not yet the case. I called customer service to find out where my order was, they were supposed to call me back and they never did. Moreover, the quality of the motorcycle and the balance bike I found really mediocre, the plastics are supposed to be new, they are scratched and there are bubbles everywhere on the decoration kit and it is already peeling off and there are twisted frames because they were poorly packaged so they took a bad shape. I specify that I had ordered a dirt bike a few years ago and I was very happy with it but now I am really disappointed and especially no commercial gesture on their part, it's not cool.

Dressiene top It is marked shipped in 48 to 72 hours but I received my package after 10 days

Order received not at all on the expected day. The delivery tracking is not updated...

I picked up the damaged package, the part that secures the pinion has a defect, it has a round and a side that is missing a piece

Not great, I bought supposedly compatible parts but they are not, so I have to pay for the return

Did not receive my package

Order error

I still haven't received any package

I received my order but disappointed on several points, engine ordered with harness but the harness needs to be adapted to the engine and I received the gasket for the pipe and the carburetor broken and torn in two otherwise fast shipping

Quad arriving 1 week late... the kite deco has bubbles everywhere and I think that for people who know nothing about mechanics, the carburetor adjustment and parallelism should be done at the factory. Otherwise, the quad works well, the performance is not crazy at all but for a ride, it does the job

shock absorber with a knob for the damping that doesn't work

Hello, the electric bike I ordered from you no longer works, I would like to have a response because my child is disappointed with this product, I would like to be called back

Defective item after 5 minutes of use Disputes to be made

Very disappointed with the product and customer service. The balance bike works poorly, the battery does not have the announced autonomy. Customer service took care of replacing the gear button but does not respond regarding the battery. We also have a small mx balance bike that has no problems, in climbing there is no comparison possible, the rcz of mini mx is a struggle, my son has to help himself with his feet. After barely 20 minutes, no more battery compared to the announced 1 hour. Still waiting for a customer service response to solve this battery problem

Deadlines not respected. Decoration kit with bubbles and dirty plastics. Deadlines for the second order not respected either.

The motorcycle works but when I received it the clutch was bent, the kickstarter was lost, and the battery was already dead at delivery, there was a missing fork screw and the tank cap, they sent me one back but it's not the right one, I sent them the exact photos of which one it is, they sent me the same as the first one which is not the right one

No, I ordered a 2000 watts and I received an 1800

Motor received, does not start, starter is out of order, waiting for 8 days for a response from customer service... the kid is currently looking at the motorcycle.........

I did it 3 times and from the start the motorcycle smokes as if there is too much oil so I changed the oil but it still smokes

It is not the right product that was sent to me and the person on the phone was not courteous as if it was my fault that the part sent was not the right one

I would like a refund of 50 euros for the delivery of 48 72h that I received in 1 week

The quad discharges quickly even at speed 2 It barely lasts 30 minutes Then the assembly is a hassle without a plan or even a video

Does not match the one ordered for the fury 49cc

Delivery time not respected at all, I am almost 20 days since ordering without my package moving from its place for 10 days

the order I bought does not match the model of the motorcycle.

Hello, I am a bit disappointed with the quality of the parts. I had ordered parts and I had waited for less than a month and in exchange I got nothing great.

I received the cracked dirt shoe and not the right color after all the rest of my order was correct except for this!

I ordered some gicleurs for Mikuni (advertised as such on the page), and they sent me different ones than what they advertise. They are smaller, with a different thread pitch, valid, however, for Oko Keihin and Dell'Orto.

Order received on Friday and moreover I had to go pick it up myself

missing parts

Dear, despite having requested help and assistance to buy the compatible part.

Several times I ordered and the package was delivered elsewhere than the chosen pickup point. So in the long run, it's annoying.

Bad customer service

After barely 2 months of purchase the quad no longer starts, let me tell you our disappointment and even more so that of our daughter ;(

Motor received new. It starts cold, but stalls systematically once hot. Impossible to ride normally. Customer service asked me to adjust the valves. For a new motorcycle, it is absolutely not normal to have to do this type of technical intervention. It is not the customer's responsibility to correct a defect upon receipt. Moreover, despite several emails sent, customer service does not respond. No follow-up, no solution proposed to date. Very disappointed with the quality of the product. I do not recommend.

Battery autonomy largely unsatisfactory, nonexistent customer service. I advise against the experience.