Customer reviews of MiniMX

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 27 546 published reviews

Summary of reviews

The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.

Reviews 1 and 3 stars

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Acheteur Vérifié
Rating: 1 out of 5
Not the right one
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Response from MiniMX
Hello, The double line is for XDURO. What do you have as a Pit Bike? Because if the double line is not centered for your bike, it will not be compatible. Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
The site and delivery times are fine, but no date has been communicated to me by email.
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Acheteur Vérifié
Rating: 1 out of 5
I ordered a rear brake kit for a CRZ on 03-01-2020 and received a kit for an Apollo. So I returned the part to minimix, thinking it would arrive. ON 20-01-2021 I placed the same order again, making sure to click on the CRZ model, and checking the photo to ensure it was the same part, and once again I received the same part as on 03-01-2020, which is a kit for an Apollo. On my first return, I even made a drawing to the size of my part with my phone number while waiting for a response, but nothing, so I think I will go see your competitors.
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Response from MiniMX
Hello, The brake kit has a 15mm axle with a standard mounting distance for the brands CRZ, Bastos, YCF, Apollo, and is not specific to Apollo. I invite you to provide us with your exact model, year, and possibly a photo so we can identify your pit bike model. Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
Fast shipping
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Acheteur Vérifié
Rating: 3 out of 5
I don't know if it's Minimix's responsibility or the post office's, but I only received my package yesterday, February 2, 2021. I had chosen the Leclerc relay, but I don't know why my package ended up at a post office depot that opens from 9:30 AM to 12 PM and from 2 PM to 4 PM, which is not practical at all when you work.
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Acheteur Vérifié
Rating: 1 out of 5
The parts I ordered could not be mounted because the puller I ordered has a defect, the threading of the tool breaks without forcing. Disappointed.
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Response from MiniMX
Hello, Have you contacted the sales service? Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
For me, the best pitbike parts site
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Acheteur Vérifié
Rating: 1 out of 5
Received tire not compliant with what was presented on the product sheet. Shipping costs not refunded, return costs at my expense. Expected refund: 5€ out of the 25€ spent. The tire went to the trash. Customer service is naive and needs to be taught the trade, a nice bunch of amateurs on this point. I do not recommend.
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Response from MiniMX
Hello, The YX cross tire is our first price at 19.9€. Indeed, you are right about this type of first-price tire, the studs can vary depending on the series, which may suit some customers, which apparently is not your case. I therefore invite you to opt for the VEE RUBBER/KENDA or Michelin range to obtain a recognized and stable manufacturing reference. On these references, we can guarantee the exact compliance of the brand's catalog reference. My colleagues at the standard have verified the compliance of your order with what you ordered. Take the brands above, and your requirements will be met. We apologize for the inconvenience. Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
Simple access and ordering site.
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Acheteur Vérifié
Rating: 3 out of 5
I can't start the engine even though it's new.
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Acheteur Vérifié
Rating: 1 out of 5
Incomplete package....
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Response from MiniMX
Hello, Which item was incomplete in your delivery? Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
Clear site
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Acheteur Vérifié
Rating: 1 out of 5
Delivery complications
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Acheteur Vérifié
Rating: 3 out of 5
Doesn't start easily, a valve adjustment is necessary so I have to wait for my valve set.
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Acheteur Vérifié
Rating: 1 out of 5
very good
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Response from MiniMX
Hello, We do not understand your rating of 1/5. Maybe a mistake. :-) Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
Good
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Acheteur Vérifié
Rating: 3 out of 5
I was very happy with this site at first but later less so because I received a scratched item and a wrong model footpeg.
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Acheteur Vérifié
Rating: 3 out of 5
Not satisfied with the delivery
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Acheteur Vérifié
Rating: 3 out of 5
Good
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Acheteur Vérifié
Rating: 3 out of 5
Perfect
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Acheteur Vérifié
Rating: 1 out of 5
very long and not pleasant
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Response from MiniMX
Hello, You placed your order on Friday 8/01 at 16:40, the order was therefore shipped on Monday 11/01 and was delivered to you on 14/01. If you want a faster delivery, you can opt for TNT 24h delivery. Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
Not precise enough
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Acheteur Vérifié
Rating: 1 out of 5
I am disappointed for the moment
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Response from MiniMX
Hello, What problem did you encounter with your order?
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Acheteur Vérifié
Rating: 1 out of 5
Part very very poorly finished clutch lever very very poorly molded color of the cable deteriorated very unhappy and very disappointed
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Response from MiniMX
Hello, Would you like to return the products so that we can refund you? I invite you to choose higher-end products because the clutch lever with a 9.9€ handle is really the first price, the quality is equal to its price. I invite you to take the CNC YCF clutch levers or see PRO TAPER which have a real quality of finish. Regarding the clutch cable, if the aesthetics do not suit you, I invite you to take a classic black cable, maybe this one will be more suited to your expectations. Remaining at your complete disposal, we apologize for the inconvenience. Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
Poorly packaged part
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Acheteur Vérifié
Rating: 1 out of 5
Order not compliant with the photo
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Response from MiniMX
Hello, Which product does not meet your expectations, would you like to return the product(s)? I see that you took a quick release for 50€ (Electric YCF) and CRF50 parts. If you have a YCF 50E, the CRF50 tanks will not be compatible, and vice versa on the quick chain release if you do not have a 50E. Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
The site is easy to understand, nothing to say.
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Acheteur Vérifié
Rating: 1 out of 5
I received a tire of the wrong size, after a complaint by email no response from them
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Response from MiniMX
Hello, Following the opening of your ticket, a response has been provided to you. If the product does not meet your expectations, you can of course return it (see return conditions at the bottom of the page). Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
It's simple, I am not at all happy with this site, they are not serious at all. Indeed, I had to order this product because my son's new 70 cc for Christmas, he used it 2 times and it no longer starts and they are not even able to send me the original starter. I have to make do with this product that I have to tinker with (said in their words). They do not want to take back the motorcycle that no longer starts, while the law states that it is guaranteed for 2 years by the manufacturer, and that they are obliged to refund me. They do not want to know anything. So I really hope you will read my message before buying from them.
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Acheteur Vérifié
Rating: 1 out of 5
Site with zero customer service
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Response from MiniMX
Hello, Which part do we need to provide customer service for? A spacer? A brake pedal? If your parts do not fit, you can simply return them and you will be refunded. You say we have no customer service, we have no open tickets or customer service requests. What can we do to satisfy your customer service request that is currently not open? Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
Bad.. not the right size. An exhibition piece, let me explain, the carbon started to bubble after 5 minutes of heating... and all for 69 euros. Don't be surprised if people buy on Amazon.
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Acheteur Vérifié
Rating: 1 out of 5
Not very good
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Response from MiniMX
Hello, Did you encounter any inconvenience during the order and its delivery? Would you like to return your product? Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
The parts are of good quality but the delivery leaves much to be desired
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Response from MiniMX
Hello, your order placed on 24/12 was ready to be shipped on the same day, however, since the 25th is a holiday, it could not be handed over to the carrier on Monday (no pickups on 24/12 unfortunately) and was therefore shipped on Tuesday 29/12. We apologize for this inconvenience that is beyond our control. Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
I received super hard and brittle hoses.
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Acheteur Vérifié
Rating: 1 out of 5
Delivery never arrived!!!! And delivery not refunded even though I was in no way responsible. The address was correct. No commercial gesture.
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Response from MiniMX
Hello, The delivery information was apparently incomplete and pending instructions on GLS since 27/11/2020. It was therefore returned to the sender on 10/12/2020 in the absence of modification. Your order consists of a chrome brake lever, if you wish to place an order by modifying or adding the correct delivery information, a discount voucher with free shipping has been credited to you. Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
Concern about starting due to the fuel hose being too short.
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Acheteur Vérifié
Rating: 3 out of 5
Hello, I received a dirt rookie with a problem regarding the brake pedal at the foot that goes under the engine, you can't brake at all.
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Acheteur Vérifié
Rating: 1 out of 5
Bad experience!
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Response from MiniMX
Hello, We sincerely apologize for the inconvenience, did you receive our response following your ticket opening for the scratched fairings? Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
Very long delivery times
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Response from MiniMX
Hello, You placed your order on 23/12 at 3:00 PM, it was prepared and ready for shipment on 24/12 without delay. Please understand that on Thursday 24/12 the carriers did not make any pickups and therefore it was logically received by the carrier only on Monday 28/12 because Friday was a holiday, Saturday and Sunday were closed. It was delivered to you on 31/12. The Christmas period is a saturated period that experiences delays mainly due to holidays. Do not hesitate to request express carriers like TNT if you want a shorter delay. I still ask you to please excuse us for this extended delay that is beyond our control and we remain at your complete disposal. Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
A bit disappointed with the product design and the quality of a quick pull throttle.
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