The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Very disappointed, incomplete order and customer service that makes you doubt!
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Response from MiniMX
Hello, As I indicated to you by email, it was the last piece in stock, the piece may have been lost. Our only solution is to refund you. Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
No way to cancel an order, for a site of this size it's still crazy..
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Response from MiniMX
Hello, As soon as the order has been prepared and started, we are unable to stop the preparation process in order to guarantee our shipping deadlines. Your order was prepared at 8:24 on 30/11 (see on your customer account). We are again sorry that we cannot intervene past this stage, our only goal is to honor orders as quickly as possible. Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
Fast delivery but lack of information on the assembly and adjustments of the motorcycle otherwise very good value for money
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Rating: 3 out of 5
the ignition coil does not have the correct connector for the harness.
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Rating: 3 out of 5
Too bad the delivery time was not respected
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Acheteur Vérifié
Rating: 1 out of 5
Incomplete order and delivery deadlines alarming when I had chosen 48/72h!
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Response from MiniMX
Hello, The deadlines for BELGIUM have been heavily impacted by COVID, transport restrictions have been notified on the carriers' sites and we apologize for this, it is beyond our control. The situation should return to normal and we hope your next delivery will be faster. However, please note that your order placed on 25/11 at 20:58 was shipped the next day from our warehouses on 26/11 at 11:46, the delay is solely related to transport. Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
description not precise enough
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Rating: 1 out of 5
My first order was impeccable, very good service. Disappointed with the second.
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Response from MiniMX
Hello, The after-sales service has been contacted, we hope they will respond to you as soon as possible. Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
I give an average rating because I received the package perfectly, nothing to say, but I ordered delivery in 24h and I got it in 48h
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Rating: 1 out of 5
I have never received the package ..
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Rating: 1 out of 5
Yes, regarding the site, I am happy
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Rating: 1 out of 5
The rear wheel received was broken after 2 hours of riding.
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Response from MiniMX
Hello, Did you follow the usage recommendations as indicated on the product sheet? Can you send us a photo so we can take note of it? Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
The quality of the products is perfect, only the delivery is not on time
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Rating: 3 out of 5
Hello everyone, I bought a 125 rookie, first of all, the package arrived with a huge hole, then I assembled my bike, everything was perfect except the handlebar foam was all wrinkled with cutter cuts in it, so not great, the deco kit poorly placed on one side as well as the left rear fairing... The bike has trouble restarting when hot, so I need to adjust the carb. I am 1.83m tall, the bike is a bit small but honestly, it works while riding. However, the engine is great, torquey, responsive, etc. on acceleration it holds a 140cc without any problem. You should still check the condition of the bikes before they leave for delivery..
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Acheteur Vérifié
Rating: 3 out of 5
Good follow-up but I am missing the spark plug among the items I ordered. I haven't contacted them yet to find out how it goes.
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Rating: 1 out of 5
Did not receive the correct part. Disappointed.
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Response from MiniMX
Hello, You ordered an inner tube, what did you receive? Please feel free to contact us by email at [email protected] with a photo of the received part, if an error occurred we will quickly take the necessary steps. Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
A lot of choices but also many out-of-stock items that are not anticipated, as for the delivery, it is endless, it is inconceivable.
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Response from MiniMX
Hello, We have over 150,000 parts available in the catalog and in our stocks. We are trying, despite the period, to restock as quickly as possible. You only ordered a CDI for €5.95 on Wednesday 18/11 at 3:00 PM, the order was shipped the next day, Thursday, the delivery you selected was the cheapest, that is to say colissimo, the package arrived on Monday. If you are in a hurry, select TNT, it is guaranteed 24h. I find your comment very harsh, and I doubt we can do better in terms of delay. So maybe the only goal is to give us a bad rating, who knows. We wish you a good continuation. Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
Mediocre quality rim, slight deformation of the bead. Poor quality rim bases broke during assembly. For the tires in relation to the price.
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Acheteur Vérifié
Rating: 3 out of 5
By paying 50€ for delivery, the item is not even delivered on time, I find that really not correct!! Otherwise, good item
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Acheteur Vérifié
Rating: 1 out of 5
Endless delivery time! Not to mention the out-of-stock items and that, this is not the post office!
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Response from MiniMX
Hello, I doubt it is necessary to reiterate the previous exchange. We strive to be as close to our stocks as possible, the chain roller was restocked within 72 hours following a stockout. Your order was shipped immediately. We are sorry we could not satisfy you and wish you a good continuation. Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
A part was damaged and not even packaged, surely a second-hand part
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Response from MiniMX
Hello, The second-hand parts are in the second-hand category, otherwise all our products are new, if the product does not suit you, please feel free to return it, it will be fully refunded. We remain at your disposal by email [email protected] or by phone 0972390537. Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
Nothing to report.
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Acheteur Vérifié
Rating: 3 out of 5
Moderately satisfied, on the site I ordered a 17-inch black steel front rim, the offer clearly states rims + 15mm axle (with spacers) as in the photo, but upon receipt just the rim, but without axle!
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Acheteur Vérifié
Rating: 3 out of 5
Site OK, Customer service OK for now (as I am at the beginning of a return process for a defective part), GLS delivery service bad.
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Rating: 3 out of 5
Hello, the handlebar is perfect, but the valve adjustment shims, one side is broken
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Rating: 3 out of 5
The site is very well done
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Acheteur Vérifié
Rating: 1 out of 5
I received this motorcycle on Wednesday, delivered with some scratches. After 2 hours of riding, I lost the pot envelope, the brilliant arm screw, and most of the casing screws. After a cleaning, the motorcycle no longer accelerates.
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Response from MiniMX
Hello, This does not happen when before riding we perform a complete start-up, namely checking the tightening of all screws with marking if necessary, tightening the spokes, checking valve adjustment, carburetor adjustment, chain tension, .... All this can be found in the user manual, which we strongly recommend you read! If needed, our customer service is at your disposal to explain what you need to do, if it seems too complicated. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 3 out of 5
3 stars, as for the navigation on the site, nothing to say, delivery nothing to say perfect deadlines respected, customer service rather good, quick response. For my order, so at the delivery of my 140cc minimx drift, very well packaged, no shock on the packaging, so the delivery people did a great job.
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Acheteur Vérifié
Rating: 1 out of 5
Disappointed, because for an order of several parts there are two errors. The photos do not necessarily correspond to the ordered part
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Acheteur Vérifié
Rating: 1 out of 5
Package always delayed or lost
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Response from MiniMX
Hello, As indicated in your tracking, which you probably did not see, the package was refused by the selected relay point due to an overload of it. The TNT carriers therefore delivered you to another available parcel relay. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 1 out of 5
I am not at all satisfied with the delivery on your site it says 48 hours 72 hours which is not the case because the delivery date I called the carrier who had still not called me to make an appointment for delivery they told me they did not have my phone number to contact me to make an appointment so if I had not called I would still not have my package so it annoyed me I went to get it myself I would like to have a commercial gesture from you because the delivery was not fully made and yet I paid for the delivery 48 hours 72 hours maximum and if I had waited I could have waited a week 2 + so please contact me to make a commercial gesture a voucher or anything thank you for your understanding
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Acheteur Vérifié
Rating: 3 out of 5
I ordered a wheel and several other parts. Everything was fine except the wheel which had its brake disc bent (dead brake disc on a brand new complete wheel). The disc was already installed on the wheel. The order was however quickly dispatched and well in line with expectations. The parts are of good quality.
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Acheteur Vérifié
Rating: 3 out of 5
I find your site very well made! However, it still lacks 'high quality' products from brands. There are quite a few products that have been out of stock for a while too.. it's a shame because for me in terms of navigation on the site and simplicity, it is one of the best sites.. that was for the site. As for the delivery, it has always been perfect since I order from you, the 24h choice is great! Keep it up haha Just a little problem for the last one, I ordered on Friday around 1:15 PM with the choice (order before 2 PM with you the next day, at 11.90€) usually very happy but this time, I only received my order on Monday when I was supposed to ride over the weekend. So I couldn't and on top of that I paid the shipping of 11€ for nothing! So disappointed of course..
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Response from MiniMX
Hello, Saturday delivery is not guaranteed by TNT, at the moment it is very difficult for carriers to maintain the same level of service quality given the volume of packages they are handling and we apologize for that. As for the brands, we always try to integrate the biggest brands in accessories and equipment, currently we are working with SCALVINI, DOMA, TCS, Starbar, TRAIL BIKE, Daytona, FOAR, Formula, Pro Circuit, AFAM, FABA, KEIHIN, Michelin, Neken, Pro taper...etc Can you tell us which brand you would have liked to have or the missing parts, we will take note of it to further expand our catalog. Thank you for your feedback and your loyalty. Take care of yourself Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
not compliant with the order
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Response from MiniMX
Hello, You received a prepaid voucher to return the received footpegs against reimbursement upon their return. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 1 out of 5
Box in a bad state and broken piston
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Response from MiniMX
Hello, We have not received any message regarding your problem, we invite you to contact our after-sales service and report your broken piston, and this as soon as possible. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 3 out of 5
Upon receipt, scratches on the casing and defective ignition side screw
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Acheteur Vérifié
Rating: 1 out of 5
I have a problem the shock absorber broke on the first use
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Response from MiniMX
Hello, You will need to explain how you broke an adjustable shock absorber to our after-sales service, because as of now no complaint has been made to our services regarding this problem.
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Acheteur Vérifié
Rating: 1 out of 5
The inner tube arrived with a hole after 30 seconds the tire is flat
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Response from MiniMX
Hello, We do not quite understand your opinion, if the inner tube arrived with a hole, why did you install it? Moreover, no message or email from you mentions any problem with our after-sales service.
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Acheteur Vérifié
Rating: 1 out of 5
Placed an order for 400 euros and received nothing. No one takes me seriously, neither Minimix nor the transport company, I do not recommend because in the meantime they cash in and nothing in return, very bad experience
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Response from MiniMX
Hello, A complaint has been made to the carriers on our part, do not think that no one takes you seriously. Your file is being followed, we are waiting for the result of the investigation from TNT services, as a proof of delivery is issued. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 3 out of 5
I received well but intake gasket but I didn't get the CRZ poster
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