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A
Rating: 3 out of 5
Well received the order, too bad it didn't arrive on the requested dates but I think it doesn't come from you but from the delivery person
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 546 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1 and 3 stars
Reset filtersA
Rating: 3 out of 5
Easy to use site
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A
Rating: 1 out of 5
I ordered tools that do not correspond at all to the photo on the site. The quality is disastrous and the tools are almost unusable. I contacted customer service who never replied or got back to me. This is not the first time. I will NEVER order again on this site.
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Response from MiniMX
Hello, If the product does not suit you, we will take it back and refund you. You have your legal withdrawal period. Best regards, Mini MX
A
Rating: 1 out of 5
The attached kit did not match the spacing
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Response from MiniMX
Hello, What is your engine number? Best regards, The MiniMX team
A
Rating: 1 out of 5
Unprofessional customer service .... Does nothing to satisfy its customers... To avoid
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Response from MiniMX
Hello, You indicated that you made a mistake in your order, it was already shipped, we cannot change anything once your package is in transit. If the product does not suit you, you can return it for a refund. Best regards, The MiniMX team
A
Rating: 3 out of 5
Handlebar received damaged unfortunately
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A
Rating: 3 out of 5
Too bad the screws are not provided with the spare parts
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A
Rating: 1 out of 5
Satisfied with the delivery but not really with the kick that arrived with a damaged thread, the bolt is also damaged, had to re-tap the thread and sand the paint or the kick is otherwise unusable
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Response from MiniMX
Hello, If needed, our after-sales service is available directly at [email protected] Best regards, The MiniMX team
A
Rating: 1 out of 5
Received part broken
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Response from MiniMX
I did not receive the correct part, and there was no follow-up to my request
A
Rating: 3 out of 5
The delivery took longer than expected
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A
Rating: 3 out of 5
I received it in bad condition
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Rating: 3 out of 5
Missing some information on the products you sell
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A
Rating: 1 out of 5
Hello, you sent an email, our last response dated 27/08 without a reply from you, we ask you to acknowledge our last email and respond to it. We offer you a commercial gesture regarding your ignition cover that you received with 2 mounting points as stated in the product description, so please get back to us by email regarding this commercial proposal. Best regards, Minimx
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A
Rating: 3 out of 5
Average
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A
Rating: 1 out of 5
I am not at all satisfied with Mini MX products, I ordered an exhaust pipe and they sent me the wrong size and on top of that the package is torn everywhere and the pipe is damaged, the seat thing that melts well is oil and maintenance product
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Response from MiniMX
Hello, sorry but your message is very confusing and hard to understand, please be clearer and more precise, we have not received any email from you mentioning any problem with your order. Thank you for sending us an email with photos of the received parts to see if they correspond to your order. Thank you Best regards, Minimx
A
Rating: 3 out of 5
Fast
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Rating: 3 out of 5
We ordered a bastos 125, 14/17 on July 1st and delivery on September 20th! However, the payment was processed in 2 days! I would like a commercial gesture from you....
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A
Rating: 1 out of 5
I still have not received them
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Response from MiniMX
Hello, We have filed a complaint with the transport services so that they can investigate with their structure to see where the package is located. We are therefore waiting for news from them to know if we need to resend the order or if the package will indeed be delivered to the recipient. The Minimx team
A
Rating: 3 out of 5
I received a gasket kit that did not contain the correct gaskets.
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A
Rating: 3 out of 5
Efficient service
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A
Rating: 1 out of 5
I would give 0 if I could 2 orders in 2 days because there was only 1 seal, my mistake, the piston ring set too big, my mistake, however when I buy 100 euros worth of parts and the 2nd package has not yet left, a good merchant will not charge a 3rd delivery fee and will add the piston ring set in the package!!
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Response from MiniMX
Hello, when we can do it sir, we do it with pleasure, a package that is already in the shipping zone we unfortunately cannot add parts. We are flexible and quite responsive when we can do it, but otherwise it is sincerely that we cannot respond favorably to your request. It is therefore not our fault that you made mistakes about the products, so why should we be responsible for it? The Minimx team
A
Rating: 3 out of 5
Easy to use site.
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Rating: 3 out of 5
Hello, received parts impeccable not damaged, just the blue CDI Racing no difference with the original one, too bad (gadget)
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A
Rating: 1 out of 5
I bought a fuel cap YCF for a YCF 150 pilot, which does not fit my bike
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Response from MiniMX
Hello, the diameter sizes for pit bikes are all standard, please email us at [email protected] regarding the YCF part ordered and we will forward it to the brand directly. Thank you The Minimx team
A
Rating: 1 out of 5
Catastrophic site, cardboard customer service, bad faith after-sales service, ordered 2 tires in 14/17 received 2 tires in 16/19, they are not very skilled when calling, the people look down on you very haughty... Then I also ordered a pair of rims in 14/17, both rims make noise when turning, pieces of metal are floating inside the rim bead, for MiniMx's after-sales service nothing alarming, there is no safety problem, I was even told that with the engine running it would be heard more, in any case, a categorical refusal of warranty... While others had the same issue. Oh yes, they take them back but at my expense while pieces of metal are floating... Specify in this case in the ad that your rims make a casserole noise. Good luck to those who will have to deal with after-sales service...
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Response from MiniMX
Mr. Magontier, we have intervened on your request, we have recovered the incorrectly received tire and refunded you, regarding the rims repeatedly, the technical service explained to you that there was absolutely no safety problem but that is not what you wanted to hear once again. You were very insulting during your phone calls and on two occasions you insulted two of my colleagues, so I think it would be good for you to also reflect on yourself rather than throwing stones at us at every turn. Best regards, Minimx
A
Rating: 1 out of 5
Site OK, delivery OK and fast, after-sales service .... after over 800€ of orders in 2 months, they forgot some seals at 13 bucks (nothing serious but ...) impossible to get it without photos of the received parts but they are already mounted on my vehicle, I think they must have a way to sell the same item 2 to 3 times. Because they don't even know if they sent them or not, they will see that they have my seals on the day of their inventory ;) .. (I work in an auto center, I know when I have a part sold and out of my stock or not)..
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Response from MiniMX
Hello, As already mentioned during our email exchanges, we have a procedure for this type of request, you clearly refused to provide us with the requested documents, so we will not be able to respond favorably to your request. Regarding the photos of the received parts, at no time did we ask you to disassemble the received parts, it was enough to send them to us by email. Best regards, The Minimx team
A
Rating: 3 out of 5
Good site but delivery errors
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A
Rating: 1 out of 5
I received the base gasket
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Response from MiniMX
Hello, To resolve your order reception issue, please contact our customer service or after-sales service by email at [email protected]. Without this first contact, we cannot know that you have not received your product, so thank you for getting back to us when you encounter this kind of issue. Best regards, The Minimx team
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Rating: 1 out of 5
Well had the base gasket
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Response from MiniMX
Hello, To resolve your order reception issue please contact our customer service or after-sales service by email at [email protected]. Without this first contact, we cannot know that you have not received your product so thank you for getting back to us when you encounter this kind of problem. Best regards, The Minimx team
A
Rating: 3 out of 5
I already said below
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A
Rating: 3 out of 5
I had requested the rear fender in red and I would have liked to have some mini mx stickers
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A
Rating: 3 out of 5
For the crankshaft, impeccable. However, for the engine gasket kit, I received a kit for 140yx instead of the 150/160yx v3
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A
Rating: 1 out of 5
The brackets do not fit, so return. The brake caliper seals are dead.
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Response from MiniMX
Hello, What motorcycle do you have? YCF plastics are for YCF motorcycles only.
A
Rating: 3 out of 5
Hello, quality-price ratio quite correct, only downside, I did not receive the stickers for the fork covers which were present in the description. I remain satisfied with the product. Best regards
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A
Rating: 3 out of 5
Very very long shipping, once assembled I see that the crown is warped..
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Rating: 3 out of 5
The output sprocket was marked as available when it was no longer, but otherwise, apart from that, good site
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A
Rating: 3 out of 5
Mandatory modification for YCF
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A
Rating: 1 out of 5
The parts and the delays do not meet my expectations.
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Response from MiniMX
Hello, What issues did you encounter when receiving your goods? At no time did you share your comments or questions with us, neither by email nor by phone. We would like to know the precise reason for your dissatisfaction. Regarding delivery times, I remind you that your package was delivered within 48 working hours. Your package was shipped on 30/07 for availability on 03/08, please note that Saturday and Sunday are not considered working days, so you were indeed delivered within 48 hours after your package's shipping departure.
A
Rating: 3 out of 5
Delivery time = OK, correct Information and advice = OK, good
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A
Rating: 1 out of 5
The ignition does not work at all.
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Response from MiniMX
Hello, could you clarify your approach or request to our after-sales service as we do not quite understand the purpose of specifying this in a review? We invite you to contact our after-sales service, which will undoubtedly resolve your issue. Send an email to [email protected] Best regards, The Minimx team.