The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Very disappointed, I received a mountain bike master cylinder.
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Response from MiniMX
Hello, Sorry, we do not make mountain bike master cylinders. At no time did you mention your dissatisfaction regarding your receipt of the part; no email has been found related to your request. Please communicate with us by email about the issue encountered upon receiving your part, as we have a dedicated service for this. Please contact us at [email protected] and forward any email or video proving your concern. Best regards, The Minimx team.
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Acheteur Vérifié
Rating: 1 out of 5
Poor quality, factory defect impossible to install.
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Response from MiniMX
Hello, what do you mean? What engine do you have?
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Acheteur Vérifié
Rating: 1 out of 5
Totally useless technical advice, very disappointed.
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Response from MiniMX
Hello, what do you mean?
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Acheteur Vérifié
Rating: 3 out of 5
Good site.. But still nothing received from my order
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Acheteur Vérifié
Rating: 1 out of 5
Not the right part at all.
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Response from MiniMX
Hello, do you mean not the right part? What do you mean by 'Refund' Delivery?
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Acheteur Vérifié
Rating: 3 out of 5
Very good just when we have a sticker offer we never receive it otherwise very good
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Acheteur Vérifié
Rating: 1 out of 5
It is July 24th and I still haven't received the tap.
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Response from MiniMX
Hello, As indicated in your tracking, a supplementary address from Bpost was requested directly on your tracking. You did not respond in time to the request, so the package has returned to our warehouses. However, we will resend a new package directly to your home. We ask you to check your tracking in case Bpost would like to have a supplementary address again. Your tracking can be viewed directly on your customer account. Best regards, The MiniMX team.
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Acheteur Vérifié
Rating: 1 out of 5
Two and a half weeks for delivery when I paid for a 24-hour delivery, many parts out of stock two days later when everything was in stock at the time of ordering, I will never order from here again. Plus, when I called, I spoke to a very unpleasant woman who treated me like an idiot. Really to be banned...
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Acheteur Vérifié
Rating: 3 out of 5
Problem with delivery, no tracking which is really too bad. My order took more than a week to arrive and if I hadn't contacted, I would still be waiting for it. Really too bad.
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Acheteur Vérifié
Rating: 3 out of 5
Not bad overall
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Acheteur Vérifié
Rating: 3 out of 5
Shipping a bit long
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Acheteur Vérifié
Rating: 1 out of 5
I bought a 150 Daytona engine and asked if I would be able to install it without problems and without modifications, stating what I would mount it on. I was told yes, no problem. As a result, I find myself a month later looking for parts on other sites because I can't mount the carburetor or the rear brake, and they don't make the parts on Minimx... In short, I do not recommend it because it wasted more of my time than anything else.
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Response from MiniMX
Hello, The question is, does the Daytona engine fit on a dirt bike frame? The answer is yes. Now, there are dozens of dirt bike frames, the engine mounts will always be the same, but the space for the carburation will be different. Please note that we do not have your frame in front of us, so we can only respond in general terms. There are systems that allow you to offset your carburation.
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Acheteur Vérifié
Rating: 3 out of 5
Disappointed photo on the site showing a carb gasket Kit received without this gasket Customer service response « the gasket is no longer in the kit » ???? Kit bought for nothing Too bad it would have been nice to refund me and especially to mention it on the site
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Acheteur Vérifié
Rating: 3 out of 5
Order a bit long (out of stock), otherwise after that two ignition plate screws were missing that were ordered and in stock, however, after a brief phone call, they sent them to me!
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Acheteur Vérifié
Rating: 3 out of 5
Easy ordering. The site is quite well built. The choice is well present. You should think about grouping an order regarding shipping costs.
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Acheteur Vérifié
Rating: 3 out of 5
Hello, regarding the delivery, I did not receive the Teflon pad, a set of spacers is missing and the screw kit does not match the description. I therefore ask you to do what is necessary to complete my order
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Acheteur Vérifié
Rating: 3 out of 5
Delivery too expensive
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Acheteur Vérifié
Rating: 1 out of 5
Really disappointed, this is the second time I took a lever with quick pull and it broke after two turns of piwi.
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Response from MiniMX
Hello, We have no feedback on the problem with the part you took. There are actually 5 reviews, all of which are more than positive. We invite you to review your assembly, as it is very surprising that two in a row broke!
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Acheteur Vérifié
Rating: 3 out of 5
Big problem with delays on the motorcycles, 1 month and a half wait, otherwise the site is top
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Acheteur Vérifié
Rating: 3 out of 5
Very good
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Acheteur Vérifié
Rating: 1 out of 5
Item not compliant with the photo on the site.
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Response from MiniMX
Hello, We are very surprised, could you send us a photo of the pair of gloves received?
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Acheteur Vérifié
Rating: 3 out of 5
Did not receive the same carburetor that I ordered otherwise impeccable
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Acheteur Vérifié
Rating: 3 out of 5
Satisfied with the very fast delivery despite the current situation, much less satisfied with the condition of the parts (silencer scratched in several places, the exhaust line says '38mm' and is just a 31 line with a welded connection at the end of the exhaust)
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Acheteur Vérifié
Rating: 3 out of 5
I am very surprised by the lack of responsiveness following the stock rupture of an item. No communication on this subject, I waited 7 days and after a call from me to be delivered, without the out-of-stock item. Too bad, but otherwise OK for everything else. It can happen but still!!!
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Acheteur Vérifié
Rating: 3 out of 5
no problem with the delivery I had ordered a chain kit in 420 but received the chain 6 of 428 so I am disappointed it doesn't work
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Acheteur Vérifié
Rating: 3 out of 5
Very good but I don't know what to think
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Acheteur Vérifié
Rating: 1 out of 5
Error in the preparation of the order.
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Response from MiniMX
Hello, what do you mean? Did you contact our after-sales service?
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Acheteur Vérifié
Rating: 3 out of 5
You didn't send me the right crown
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Acheteur Vérifié
Rating: 1 out of 5
Order on 25/06 with express delivery with TNT still not received 2/07!
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Response from MiniMX
Hello, As indicated by your delivery tracking, the carrier needs clarifications that you have not provided. We invite you to react if you want your delivery as soon as possible. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 1 out of 5
Poor quality parts that do not match the photos
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Response from MiniMX
Hello, It is very surprising that your Vshock shock absorber is damaged on the first outing after two years. The same goes for your master cylinder; you have had the motorcycle for two years, and we also see that you need to change clutch parts... CRZ is a reliable brand; we have been testing these motorcycles for several years, and user feedback is more than positive. We invite you to consult the user manual or contact our customer service so they can indicate the best way to maintain your motorcycle. Regarding your friend's valves, nothing is 'scandalous'; it is important to do a complete start-up, and valve adjustment is part of it, along with other points indicated in your user manual. However, we will forward your message to the brand. Regarding the breakdowns, as you say, if the control points are regularly checked, you have nothing to worry about!
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Acheteur Vérifié
Rating: 3 out of 5
It's not a quick draw but a simple draw
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Acheteur Vérifié
Rating: 3 out of 5
customer service within 48/72 hours and delivered in 7 days but they arrived anyway thank you
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Acheteur Vérifié
Rating: 3 out of 5
Very big delivery delay! Ordered in April Delivery first announced for May 15, finally delivered on June 15!!! COVID passed by but long long long... no information without requests from my side. The gentleman is pleasant by chat but a woman who is unpleasant and lacks empathy in her responses would do better not to respond for fear of losing customers...
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Acheteur Vérifié
Rating: 1 out of 5
Product arrived defective. As a result, I am only refunded the price of the product without the delivery. (7 euros for the product, 11 euros for delivery)
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Response from MiniMX
Hello, It is very surprising to see your message. We responded to you on this subject in your favor. Do you have another issue regarding this?
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Acheteur Vérifié
Rating: 3 out of 5
for this order, it was very good but it hasn't always been the case with previous orders
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Acheteur Vérifié
Rating: 1 out of 5
Big disappointment regarding the quality of some products....
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Response from MiniMX
Hello, Can you specify your opinion?
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Acheteur Vérifié
Rating: 1 out of 5
It's not great
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Response from MiniMX
Hello, Can you specify your opinion?
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Acheteur Vérifié
Rating: 3 out of 5
Baston is NOT RECOMMENDED!!!!! Random finish....I regret buying this machine. A very unhappy customer.
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Acheteur Vérifié
Rating: 1 out of 5
This is the second time I order from you, and it is not the right product in the end
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Response from MiniMX
Hello, You did not order a coil for YCF50A, but a standard coil. Our customer service did give you the correct reference (YCF) to order, which is specific to your child's motorcycle model. You can return your coil for a refund.
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Acheteur Vérifié
Rating: 3 out of 5
Good
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