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A
Rating: 3 out of 5
hello thanks for the fast shipping top
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 546 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1 and 3 stars
Reset filtersA
Rating: 1 out of 5
Order amount withdrawn 4 times from my bank account
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Response from MiniMX
Hello, First of all, please accept our apologies for this inconvenience. Have you been refunded? Best regards, Mini MX
A
Rating: 3 out of 5
Good site
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A
Rating: 3 out of 5
Fast enough
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A
Rating: 1 out of 5
I ordered an exhaust for my Dirt bike, when opening the package the clamp with the rubber to hold the exhaust was missing plus the small screw that holds the two parts together. I made a customer service request and received the clamp but still no small screw. I want a refund.
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Response from MiniMX
Hello, After you reported this missing part, our services sent one directly to your home. Best regards, The MiniMX team
A
Rating: 3 out of 5
Good overall but if you put the invoice in the package it would avoid a delivery notice to the recipient. For me, it's the second time for my order to Reunion. Apart from the invoice issue, good site, good price, and good product.
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A
Rating: 1 out of 5
This engine does not fit the cross bike, the exhaust does not match at all knowing that my husband had asked beforehand and the same for the stabilizer which did not correspond to the bike very disappointed
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Response from MiniMX
Hello, On which machine/brand/model did you install this engine? Best regards, Mini MX
A
Rating: 3 out of 5
I am moderately satisfied with my order because the product description is not accurate. The photo of the sprocket shows the presence of the sprocket lock, but it is not present in the package, which forced me to place a new order. During this new order, I took a lock and a screw kit, and again there was a mistake: the screws were included with the lock. Result, a screw kit bought for nothing and additional shipping costs...
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A
Rating: 3 out of 5
There is not enough choice regarding boots (cross) but the prices and quality are there!!!
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A
Rating: 3 out of 5
Correct
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A
Rating: 1 out of 5
Misleading photo compared to the order received
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Response from MiniMX
Hello, A 125YX piston is a piston for a 125cc YX engine number 1P54FMi, it cannot be otherwise. If the piston does not fit your engine, as you find the characteristics in the description, it means you do not have a 125 YX engine. Best regards, The Minimx Team
A
Rating: 3 out of 5
Good site
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A
Rating: 3 out of 5
The description is a bit random but it is well done
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A
Rating: 1 out of 5
I will no longer order from them. Pitiful service
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Response from MiniMX
Hello, Our sales service contacted you very quickly after your order to alert you about a stock shortage of a product you chose. It is very rare, but it can unfortunately happen. Based on this, a commercial proposal was made to you, which you refused. A second one was proposed to you, which you also refused. The request you made afterwards was not feasible. The service is far from being as pitiful as you indicate, and was very understanding on the contrary. The product unfortunately out of stock on your order was impossible to obtain in the shortest time (YCF being themselves out of stock), we therefore proceeded to refund you for the said part as per your request. Best regards, The MiniMX team
A
Rating: 3 out of 5
They charge a delivery fee of €6.90 for a 2kg package when the item weighs less than 500g and could have cost less....
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A
Rating: 3 out of 5
Very good product, after ordering no confirmation email for validated order after 3 days I checked the site which showed payment issue while my account had been debited, the issue was resolved quickly!!!
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A
Rating: 3 out of 5
The site is great
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A
Rating: 3 out of 5
Top delivery, always so fast and no issues with the packaging
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A
Rating: 1 out of 5
Order paid with delivery fees in 48h and after 17 days of waiting still no delivery, and they dare to put my order status as delivered. Very unpleasant hostess. Absurd!! Avoid
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Response from MiniMX
Hello, We will therefore follow up regarding your complaint from yesterday. Your tracking indicates a delivered package. Our colleague therefore informed you that in this case, we cannot file a complaint for a package declared delivered, as the tracking is valid. Our colleague whom you find unpleasant (it is still you who got carried away and not her), explained the situation to you, told you that she understood you but that her scope of action was very limited regarding the carrier. That is why our colleague requested the refund of your axle and offered you free shipping so that you could reorder another one soon without cost. If you had followed the status of your order, you would have also seen that your package was declared delivered, you might have contacted the carrier to find out what was going on. If you receive delivery tracking, it is so that you can inform yourself about the status of your delivery and react if necessary. Our colleague had a very good commercial behavior, explaining the situation to you, and offering you a commercial gesture that we were absolutely not obliged to make because for us our carrier delivered you, but we trust. We remain at your disposal. Best regards, The MiniMX team
A
Rating: 3 out of 5
Unfortunately, not the right parts
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A
Rating: 3 out of 5
Good product, however at the time of ordering we were told delivery in 48h-72h, received 8 days later! No link for package tracking, we called customer service to express our dissatisfaction and were told: you ordered a motorcycle, not a pair of shoes, it doesn't get delivered like that!
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A
Rating: 1 out of 5
Order not delivered, refund but poor cooperation
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Response from MiniMX
Hello, Your order suffered a sorting error from our partner Colissimo, and therefore returned to our warehouses. That is why your order was fully refunded upon its return. This is very rare when this type of inconvenience occurs. We understand your dissatisfaction. If you wish to reorder, we invite you to contact our customer service at 0972390537, they will add some goodies to your order. Best regards, The MiniMX team
A
Rating: 3 out of 5
I ordered a motorcycle that I received in a box in pitiful condition, but apart from that, minimx remains correct and respects their delivery times
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A
Rating: 3 out of 5
Fast order, average packaging, missing parts, too complicated to receive another one
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A
Rating: 3 out of 5
Good site but never choose GLS delivery
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A
Rating: 3 out of 5
Terrible delivery, customer service very good
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A
Rating: 3 out of 5
Fast
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A
Rating: 3 out of 5
Disappointed because returning a product due to order error only results in a credit note and not a refund.
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A
Rating: 1 out of 5
Delivery delays
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Response from MiniMX
Hello, During holiday periods, it is possible that your package arrives with a 24h delay as happened with your order. The rating of 1/5 seems excessive to us, it would have been simpler to contact our customer service who would have found a solution with you. Best regards, The MiniMX team
A
Rating: 3 out of 5
Good site but no response from customer service
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A
Rating: 3 out of 5
Good and professional but unfortunately I had a breakdown on my dirt bike in less than 2 full tanks
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A
Rating: 3 out of 5
There is quite a bit of choice on this site at affordable prices, the only negative point is the carrier...
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A
Rating: 3 out of 5
Good
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A
Rating: 1 out of 5
Minimx are liars because they display products in stock when they do not have them in stock, so forced to change the color of the part (chain guide) then they refused my requests for a commercial gesture (some stickers or keychain or others) but this is not the policy of minimx.
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Response from MiniMX
Hello, We have over 3500 product sheets, or hundreds of thousands of products. It sometimes happens that some products are no longer in stock because the last one was taken on an order validated just before yours. That is why our services contact you to see with you for a product change. Best regards, The MiniMX team
A
Rating: 1 out of 5
The engine is leaking everywhere
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Response from MiniMX
Hello, What do you mean? You did not contact our services to report that your engine is leaking, why? Best regards, The MiniMX team
A
Rating: 3 out of 5
Good site, very fast delivery but some reservations, see further...
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A
Rating: 3 out of 5
Not too bad but the package still arrived in a deplorable state
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A
Rating: 3 out of 5
Bearing compliant following a breakage after 3 outings on the 110cc auto rokki (maybe its weak point) the warranty did not work
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A
Rating: 3 out of 5
Fast delivery, and quality of the ordered material impeccable Quality/price ratio OK Quality ipone oil, protects handle a bit mediocre the plastic all the rest is ok I ordered a stand for my 125 dirt bike I received the stand without screws spring?
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A
Rating: 1 out of 5
Order received at the billing address (600Km from the delivery address), they did not inform me of the address change. I contacted customer service and had to insist for them to admit that it was indeed their shipping service that had used my billing address and not the post office. They were supposed to contact me back but never did. And it does not shock them that I received my packages at my billing address even though it is 600Km from the initial delivery address. No gesture was made on their part, I had to ask the person at my home to resend the packages to me and had to pay out of pocket for the deliveries. Unacceptable given that I myself have worked in logistics, when a mistake is made, one assumes and resolves the problem(s).
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Response from MiniMX
Hello, First of all, please know that we are sorry for the inconvenience. However, when you select a relay point and it is saturated, that it can no longer receive additional packages, the delivery is automatically switched to the billing address you provided on your customer account, as indicated in our general terms and conditions in accordance with the delivery conditions of our partner Colissimo. Once the order is delivered, we can no longer intervene, we must wait for the return of the package to organize a new shipment. At the time of shipment, a tracking number is provided to you, indicating the effective delivery address (you are therefore informed) as well as the tracking allowing you to follow the package. We remain at your disposal. Best regards, The MiniMX team