Customer reviews of MiniMX

Product insufficiently protected for transport

Quad received with broken parts, I am offered to come pick it up while I just ask for replacement parts. I am told that it is assembled like that from the factory, while the broken plastic pieces are indeed present in the box.. strange, usually no issues with them. I am left speechless... anyway

Aaah it's sure it's not expensive and you can find quite a few parts but they often lack details on the sizes of certain parts or other necessary information for specific searches for our motorcycle

Order never received, no solution from the sales service, first disappointing experience with MiniMX. I do not recommend this site.

Very long delivery, almost 1 month to receive the package

I ordered a motorcycle from MiniMX, but unfortunately the model received does not match the one I selected. I contacted customer service by phone, who directed me to an email address for my request to be handled. To date, more than 10 days after sending my message, I have not yet received a response. I hope to receive a reply soon to resolve this situation under good conditions.

Very disappointed, the front tire received is from 2016... I thought I was buying a new tire that is almost 10 years old. And one of the two inner tubes does not have a threaded valve, so I had to buy another tube. In short, I strongly advise against it.

I received a poorly packaged and damaged head gasket. They do not want to send me another one. Disgraceful customer service

Deplorable delivery but the fault lies with the carrier, package well packaged but there was a problem with a helmet sold for the bise pouch, it's actually a bicycle helmet! At 69€ the helmet it's annoying I have to return it and reorder another one...

I ordered 3 motorcycles from this site and 2 motorcycles are fine, no issues, however I received the 125 with damaged parts, the engine guard completely bent because the motorcycle was poorly glued and all the weight rested on the drain plug. I am worried that this may have weakened the engine casing and that I will end up with a crack/leak later. All they respond is that they will send you the damaged parts which is good but for the casing they want to review the motorcycle, if there are anomalies they will repair it, however if there are no anomalies, you pay us the return shipping costs plus labor. Unacceptable, I requested a return of the motorcycle with a new summary afterwards especially since I called them 3 times before ordering and receiving the motorcycle to ask if later we could put larger wheels because I was not convinced at all. They said yes, no problem, even gave me references with prices for wheels and finally when I receive it and tell them that I do not see how I can put larger wheels, they respond that indeed we cannot. So I end up with a damaged motorcycle, with a possibly weakened casing and poorly advised that I will not be able to change the wheels for the young person who will ride it and who will grow. As long as it talks about 2 or 3 parts for nothing, indeed they send them to you but as soon as it is more serious, either they do not respond to the request or switch to another subject. With 3 motorcycles ordered and given the different problems, they make no effort and do not even take responsibility for their incompetence. I regret ordering 3 motorcycles from this type of people

I received the motorcycle well but at the time of assembly I noticed that at least 10 bolts were missing

Honestly very disappointed. I bought the motorcycle and from the start it wouldn't start, neither with the kick nor with the electric starter. We had to take it to the garage because even calling the seller and following all his instructions, it was impossible to get it started. Result: garage fees at my expense that are not even reimbursed. At the garage, it finally started, but the motorcycle still has a problem: it does not hold idle and stalls constantly. For a purchase that is supposed to be functional, this is just unacceptable. I absolutely do not recommend.

I placed and paid for my order on 10/11 and it was shipped 15 days later!!! Supposedly they did not have the parts in stock while at the time of my order they were indeed listed as in stock on their site, plus once the order was received, there were missing gaskets. I will not order from this site again, this is definitely the first and last time.

very good site, fast delivery, only small problem the electronic start does not work... can you contact me again, best regards

Good but there are way too many things to do, for example valve adjustments, the carburetor that shuts off the motorcycle when you accelerate fully, my kick that went off by itself on the first ride, result, I can no longer start it with the kick and I have to reorder a new one.

Not satisfied. The description stated it was compatible with a bastos, but no and impossible to find information on the return.

Very poorly advised by the person in chat who made me order the wrong part and does not want to acknowledge their mistake nor even cover the return shipping costs. Avoid, I will never order from them again. Moreover, for a motorcycle bought new a year ago, there are still problems.

Received the package well but the stickers on it are peeling off and are poorly stuck and the motorcycle has not yet rolled

Exhaust supposedly adapted to my dirt bike, but requires removing or cutting the engine guard. Average quality

Twisted chain...

Good evening, very disappointed because the screw was too small for my bastos 140cc motorcycle according to the site it was supposed to fit.

- Missing charger and replaced by another with higher voltage than expected. - Package delayed by an additional week due to the charger. - Except for the last one, the rest (bike, condition, operation...) ok

perfect, except for the delivery, I paid for 24-48 hours but I received it in five days

For the delivery, a disaster

The motorcycle has a problem with acceleration, turning the handlebars to the left makes the motorcycle accelerate on its own even though the cable tension is good. By the way, just upon receipt I should have understood that it was going to be chaotic. The delivery person left the motorcycle on the road while my mother is oxygen-dependent and did not even want to bring it into the hall even for a tip. Unpleasant delivery service to avoid.

The delivery was fast and good product

I had a breakdown on a 300 s pro engine but unfortunately you hardly have any spare parts for this engine

Air filter ordered in black and received in blue

The deadline announced on the day of the order was extended by a month and a half. I never received an email in the meantime to inform me that the deadline was increasing. Too bad

Customer service does not respond to emails. The gift was not delivered

The prices are attractive, as are the delivery times. However, the delivery was one day late, nothing too bothersome unless you are a fan of last-minute urgent orders. As for the product, we ordered a bike helmet with a chin guard TU for children. The size range it covered was supposed to match, but it actually fits much larger...

Who decorates received, but all damaged everywhere in a small box nonsense, I do not recommend at all not capable of doing business except I had to return the ego kit for them to send me another one but I had no time so they could have made a gesture so I do not recommend at all, beware

The graphics as a gift did not arrive but everything else is fine

Package almost opened because poorly packaged, and yes a shock absorber weighs so pack it well in the box… + dimensions not precise enough 320 mm on the site and on the invoice 320-330 mm Otherwise, no issues, correct product

It dislocated in 1 hour of riding, bad product!!

Very poorly informed, not the right model, we pay for shipping, have to pay for returns, it's nonsense. I had already bought a motorcycle from them and received it with a hole in the swingarm, flat tire, they offered me a tube as a commercial gesture...

The tire ordered was not the correct tire delivered

After use, the motorcycle no longer starts

The box was damaged and some packages inside were also

With every order made with you there is an issue