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A
Rating: 3 out of 5
Not always great.
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 545 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1 and 3 stars
Reset filtersA
Rating: 3 out of 5
MISSING THE POSTER.
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A
Rating: 1 out of 5
The woman on the phone was very competent
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Response from MiniMX
Hello, we are used to preparing shipments for Reunion, with the invoice of course. It happens that during transport this invoice is torn off or lost, however, you have the possibility to easily print your invoice directly from your customer account and send it to the nearest post office that will handle the customs clearance procedures. As for shipping costs, these are flat rates applied by postal services, it is not MiniMX that determines the prices. Best regards, The MiniMX team
A
Rating: 3 out of 5
It's not bad and serious.
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Response from MiniMX
Hello, shipments are from Monday to Friday, if you order on Friday, the order will ship on Monday. This may explain it :-) otherwise we try to ensure that 100% of our orders ship the same day to meet delivery deadlines. We thank you for your loyalty and remain at your complete disposal. Best regards, Mini MX.
A
Rating: 3 out of 5
Rather correct.
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A
Rating: 3 out of 5
Correct.
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A
Rating: 3 out of 5
Not easy to find the items well and the photos are not very precise at times.
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A
Rating: 3 out of 5
Complicated.
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A
Rating: 3 out of 5
Correct despite some false notes.
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A
Rating: 3 out of 5
Good site.
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A
Rating: 3 out of 5
Received a bad head gasket and not informed of the receipt of the package at the relay point.
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A
Rating: 1 out of 5
I received a broken engine here
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Response from MiniMX
Hello, Your order concerns spare parts and not an engine. Best regards, Mini Mx
A
Rating: 3 out of 5
Good for the most part
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A
Rating: 3 out of 5
An item is incomplete. Missing an element that is visible in the photo displayed on the site.
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A
Rating: 3 out of 5
Very average engine arrived damaged on a frame mount that I had to redo
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A
Rating: 3 out of 5
Late receipt of the package, order respected
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A
Rating: 3 out of 5
Impeccable
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A
Rating: 1 out of 5
Delivery too slow, worse product
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Response from MiniMX
Hello, Your order arrived within the time frame set by the postal services based on the delivery you requested. What problems do you have with your parts? Best regards, The MiniMX team
A
Rating: 3 out of 5
Quite a few references respond quickly to messages but could do better
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A
Rating: 3 out of 5
Inner tube punctured upon unpacking
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A
Rating: 3 out of 5
Deadlines not respected, more than 2 weeks to receive my order, incomplete after 3 advisors and different responses, finally one who is professional and did his job otherwise I would still be waiting, I think I have to reorder and I am already anxious
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A
Rating: 3 out of 5
After buying a Pocket, a week later the launcher breaks, I have to reorder a launcher at my expense, I receive it, not the right one, reorder launcher finally arrived, try to have a little more solid launchers, it would please everyone.
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A
Rating: 3 out of 5
Good site with all the available parts but I am still waiting for a refund for an ordered item
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A
Rating: 3 out of 5
A decent site but where it is hard to get a response or commercial gestures when a product is defective.
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A
Rating: 3 out of 5
Nothing to say on the site
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A
Rating: 3 out of 5
I did not receive my gift.
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A
Rating: 3 out of 5
The air filter is completely cracked and the packaging is too, I would like to have another one, thank you
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A
Rating: 3 out of 5
Order received on time, however, it would be good to better protect the merchandise in the box.
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A
Rating: 1 out of 5
Description of items and brands not matching the delivered objects
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Response from MiniMX
Hello, What brand problem do you have? If we no longer have a product, we will replace it with a product of the same range or higher. We remain at your disposal. Best regards, The MiniMX team
A
Rating: 3 out of 5
I give this review because I ordered a Mikuni carb and when it arrived I received the Keihin in 26mm
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A
Rating: 1 out of 5
Staff not at all commercial, does not seek to keep customers
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Response from MiniMX
Hello, Your order was delivered to the relay point you chose. As for the preparation, as stated in our general sales conditions: orders are prepared within 12 to 48 hours (excluding orders placed on weekends and public holidays). Depending on available stock. If a part is no longer in stock and the restocking time exceeds 48 working hours, our customer service will contact the customer directly by phone. Our customer service has discussed with you about a color change on the part being restocked, which allowed the release of your order. We remain at your disposal. Best regards, The MiniMX team
A
Rating: 3 out of 5
Interface not updated for returns
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A
Rating: 3 out of 5
I rated it average because when I order a complete wheel it is not (a rim, a tire, and an inner tube!!!!! it is a complete mounted wheel!)
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A
Rating: 3 out of 5
Very reliable site
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A
Rating: 3 out of 5
Good site
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A
Rating: 1 out of 5
Delivery took 7 times longer despite high price. Customer service not effective regarding my order. Extremely disappointed.
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Response from MiniMX
Hello, We confirm that your package left our warehouses on time for express delivery. TNT took longer to deliver to you. We understand your dissatisfaction, which is why we have offered your next shipping costs even for express. We remain at your disposal. Best regards, The MiniMX team
A
Rating: 1 out of 5
I am waiting for the refund, nothing like the store. ...
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Response from MiniMX
Hello, Your refund was processed on 09/08/2018 Best regards, The MiniMX team
A
Rating: 3 out of 5
-
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A
Rating: 3 out of 5
Usually always satisfied but this time it is not the case, I ordered a 17 tooth sprocket and received a 21, and I ordered a 12-inch inner tube and received a 14
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A
Rating: 3 out of 5
Meh, can you make a commercial gesture?
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