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A
Rating: 3 out of 5
Disappointed with the delivery
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 545 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1 and 3 stars
Reset filtersA
Rating: 3 out of 5
Mouai...
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A
Rating: 1 out of 5
I received half of the order
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Response from MiniMX
Hello, What is the problem with your order? Best regards, The MiniMX team
A
Rating: 3 out of 5
very complete in terms of supplies but many delivery errors
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A
Rating: 3 out of 5
Average
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A
Rating: 3 out of 5
I received my order on time, but I regret to see that the shock absorber adjustment tool was missing. Otherwise, perfect
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A
Rating: 1 out of 5
Fast delivery if you take the 24-hour option which is more expensive. However, I have a problem with this motorcycle, received damaged at the seat level and no news about the bag despite having contacted them several times. Moreover, over time, the motorcycle presents several defects. The handlebars detach despite the screws and nuts being tightened fully, the motorcycle starts very poorly and stalls very often. In short, too many problems and an after-sales service that does not care about customers after the purchase.
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Response from MiniMX
Hello, Your motorcycle has been taken into account, your request has been forwarded to the manufacturer who handles the warranty. We are still waiting for their response, which should come shortly. It is therefore false that our after-sales service does not care about you after purchase, we do everything to reduce the wait, but we are obliged to wait for the manufacturer's return. We remain at your disposal. Best regards, The MiniMX team
A
Rating: 3 out of 5
It's good but too bad they don't provide the two screws
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A
Rating: 3 out of 5
very good site, good material, the only downside is that an installation manual should be added, it's not very long but it would avoid assembling certain things the wrong way and then realizing afterwards that it doesn't fit, so disassembling and reassembling...
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A
Rating: 3 out of 5
The package was damaged (torn box)
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A
Rating: 3 out of 5
Interesting site with a lot of choices and especially with customer service to answer our questions!
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A
Rating: 3 out of 5
The site is good, the order tracking is not bad, the answers to questions are satisfactory
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A
Rating: 1 out of 5
Damaged wheel, screw not tightened
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Response from MiniMX
Hello, What problem did you have with your wheel? In all the product sheets of this type of product, we recommend (in red) to: - It is essential during the first hours of use of your wheel to tighten your spokes before or after each outing, Check the tire pressure before use 1.9 bar of pressure and your fasteners to avoid premature punctures. We remain at your disposal. Best regards, The MiniMX team
A
Rating: 3 out of 5
Fast
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A
Rating: 1 out of 5
4 control screws and only 3 received. Complaint made and no response to date
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Response from MiniMX
Hello, After verification, I confirm that we have not received a message from you. We have therefore sent you an email for our after-sales service. Awaiting your response. Best regards, The MiniMX team
A
Rating: 3 out of 5
No, I still don't have my package, it's been 10 days with no response, well done
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A
Rating: 3 out of 5
The cardboard pouch of the kick was in very bad condition and the protective plastic of the kick was open.
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A
Rating: 3 out of 5
Not good evening dimension
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A
Rating: 3 out of 5
Ultra fast delivery
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A
Rating: 3 out of 5
Good site
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A
Rating: 3 out of 5
Incomplete delivery, hoping for a gesture from mini mx
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A
Rating: 1 out of 5
Motorcycle advertised in stock on the site once the order was placed and debited the site on Monday by email that the product is no longer in stock (while still available on the site) refund after only more than 10 days. I do not recommend this site
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Response from MiniMX
Hello, You never ordered a motorcycle. As for refunds, we are quick on average on the internet refunds occur at least after 15 working days. Best regards, The MiniMX team
A
Rating: 3 out of 5
Too bad I initially received the wrong part so I only give 3 stars, but the sellers are nice and attentive, I received the correct part quite quickly, so overall I am happy
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A
Rating: 3 out of 5
I recommend this site!! Not very expensive overall and rather fast delivery.
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A
Rating: 3 out of 5
fast delivery
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A
Rating: 3 out of 5
I ordered this 150 crf type engine, made a first payment in 4 installments without fees, and then I was called to inform me that the engine was out of stock for a good month. I was offered to choose another one. I chose a 140 yx, which I received on May 4, I ordered on April 26 and I am disappointed that I did not get a discount or a small commercial gesture.
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A
Rating: 1 out of 5
Like no one
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Response from MiniMX
Hello, What problem did you encounter with your order? Your order was shipped without delay, please note that deliveries are slowed down during public holidays as trucks do not operate, which extended the delays, which was your case as you ordered during this period. Best regards, Mini MX
A
Rating: 1 out of 5
Did not receive on the scheduled day
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Response from MiniMX
Hello, Your order was shipped without delay, unfortunately, public holiday periods slow down and extend delivery times. We apologize for this delay due to the public holidays and remain at your complete disposal. Best regards, Mini MX
A
Rating: 3 out of 5
Incorrect size of spy seals on your site. You should correct this. Otherwise, your site is very good.
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A
Rating: 3 out of 5
Yes Yes
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A
Rating: 3 out of 5
Request for information about a product via the online form... 7 days no response. Called on Monday... I was supposed to be called back the same day... no news, so I placed a blind order on Tuesday evening... Hoping that... Available on Thursday morning at the relay point. I finally get a call to first tell me that the part does not correspond to what I was looking for, then 5 minutes later that the reference does correspond to my search. In the end, everything meets my expectations. Aside from the lack of communication and information, no issues with all the orders placed.
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A
Rating: 1 out of 5
Fast delivery but damaged carburetor
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Response from MiniMX
Hello, Did you make a complaint to customer service? Best regards, Mini Mx
A
Rating: 3 out of 5
Good, except for delivery with an underestimated delay
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A
Rating: 3 out of 5
Good site, you can find what you're looking for.
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A
Rating: 3 out of 5
A tiny little issue with the quality of the deco kit but no issues with the rest
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A
Rating: 3 out of 5
Customer service is sometimes a bit lacking, the written messages are unclear to my questions. And for the calls, the solutions found are useless (my Dirt was smoking, I was told to change my valve cover gaskets. Done, and it still smokes....)
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Response from MiniMX
Hello, Have you checked your cylinder, rings, and piston? Often at the beginning of seizing the top engine, the segmentation needs to be redone. Check that there are no marks on the cylinder. Best regards, Mini MX
A
Rating: 3 out of 5
Quite a lot of choices so it gets a bit confusing when choosing
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A
Rating: 3 out of 5
Very nice bike but some issues at startup
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A
Rating: 1 out of 5
When preparing an order, you should check if the person preparing the shipment has included all the ordered parts in the package, this will avoid unpleasant surprises for your customer!
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Response from MiniMX
Hello, We apologize for the inconvenience and we strive to respond quickly to your request. All orders are checked by our preparers, but it can indeed happen that an error escapes the vigilance of our teams. Best regards, Mini MX
A
Rating: 1 out of 5
Too much waiting
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