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A
Rating: 3 out of 5
Average
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 545 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1 and 3 stars
Reset filtersA
Rating: 1 out of 5
I still have not received my bearings, I am disappointed, I ordered them on February 23
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Response from MiniMX
Hello, Your package has been shipped since March 24, 2018. On your customer account, you can find your tracking number to follow your order. If you notice any problem, do not hesitate to contact our customer service directly by phone. We remain at your disposal. Best regards, The MiniMX team
A
Rating: 3 out of 5
Satisfied
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A
Rating: 3 out of 5
3rd order and fewer issues than the previous ones.
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A
Rating: 3 out of 5
2nd order and still issues with delivery, this time I received someone else's order. Communication and responsiveness were top-notch from the shop as it was redelivered the next day with the correct order or almost.
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A
Rating: 3 out of 5
what material fits which motorcycle
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A
Rating: 3 out of 5
....
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A
Rating: 3 out of 5
Your site is clear and interesting but every time I order from you, there is a problem. This time you made a mistake on the length of the cable. I'm too lazy to send it back so I adapted it!
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A
Rating: 3 out of 5
The screws should be sold with the purchased parts
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A
Rating: 3 out of 5
It's good, there's a choice and the prices are affordable..
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A
Rating: 1 out of 5
Well except for deplorable delivery
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Response from MiniMX
Hello, We apologize for this inconvenience, the transport company TNT is external to Mini MX, we do not have control over the delivery drivers, however we can file a complaint with their service to follow up on this. Your rating of 1/5 is only for the delivery, what did you think of the products? Remaining at your complete disposal and hoping that despite this inconvenience you will reconsider your rating. Best regards, Mini MX
A
Rating: 3 out of 5
Small misunderstanding about a technical characteristic of a shock absorber... otherwise never had issues before
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A
Rating: 3 out of 5
The product itself is very good but I was told on the site that it was adaptable to my motorcycle when it is not.
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A
Rating: 3 out of 5
this is the first time I am so disappointed by minimx sending 3 packages and having a counselor who responds to you from above it's totally annoying
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A
Rating: 3 out of 5
Great
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A
Rating: 3 out of 5
I really like it
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A
Rating: 3 out of 5
Good site
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A
Rating: 3 out of 5
No site
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A
Rating: 1 out of 5
Poor quality
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Response from MiniMX
Hello, What is the problem with your order? We remain at your disposal. Best regards, The MiniMX team
A
Rating: 1 out of 5
Deadlines not respected, disrespectful carrier, no respect for the customer, hangs up and lies, forgets to go to the carrier's depot to shout... unhappy and requests a commercial gesture
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Response from MiniMX
Hello, We apologize for this inconvenience, please note that the carrier is subcontracted, unfortunately we do not have 'control' over this part, have you reported it to the sales department? We could have assisted you at this level and contacted the carrier directly for this type of problem. We sincerely apologize and remain at your complete disposal at 0972390537. Best regards, Mini MX
A
Rating: 3 out of 5
good but delivery received damaged after-sales service correct for exchange
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A
Rating: 1 out of 5
It has been 2 weeks since I ordered an order that has not arrived, I am starting to lose patience.
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Response from MiniMX
Hello, Due to the exceptional weather events of the past few weeks, deliveries have unfortunately been delayed. To ensure you do not wait any longer, we have resent your order today via express delivery so that you can receive it tomorrow. We remain at your disposal. Best regards, The MiniMX team
A
Rating: 3 out of 5
the problems I encountered are only for delivery. impossible to choose a delivery point from the post office or a commercial site close to my place of residence and delivered seven days after my order. But the choice, quality, and especially the price of the parts I ordered are very satisfactory.
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A
Rating: 3 out of 5
exorbitant return fees!!!!!!!!!!
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Response from MiniMX
Hello, The return to Mini MX is free, it is the return fees of your package to the post office that are chargeable, it depends on the weight of the package not Mini MX. Best regards, Mini MX
A
Rating: 3 out of 5
Good
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A
Rating: 3 out of 5
Good
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A
Rating: 3 out of 5
An error in my order the carburetor screws were too short. I hope that in my future order it will not be the same problem
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A
Rating: 3 out of 5
Purchase and delivery were quick, the motorcycle arrived in perfect condition, but in the photo, there were fork stickers and not on the motorcycle, which was not mentioned
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A
Rating: 1 out of 5
The site is good
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Response from MiniMX
Hello, The frame sent and received is indeed a CRF50 mini frame. We remain at your disposal. Best regards, The MiniMX team
A
Rating: 1 out of 5
UNPROFESSIONAL SERVICE
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Response from MiniMX
Hello, what is the problem with your order? Best regards, The MiniMX team
A
Rating: 1 out of 5
1 month still not received....
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Response from MiniMX
Hello, What is the subject of your request? Did you return a product to us? We remain at your disposal. Best regards, The MiniMX team
A
Rating: 1 out of 5
I did not receive my package on the scheduled day (5 days later) and the package is in very bad condition, carton opened and soaked in oil, polystyrene in pieces and missing the kickstarter and the gear selector, very disappointed regarding the price, I took photos upon receipt. You can reach me at 0673706087.
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Response from MiniMX
Hello, We have sent you an email, to be returned to us for our after-sales service. Unfortunately, some delivery drivers handle engine cartons upside down which causes the storage oil inside your engine to leak. We assure you that this does not degrade the functioning of the engine, as this oil is to be drained upon receipt of your engine. However, the lack of the kick and selector makes your use impossible, that is why we have sent you an email. We remain at your disposal. Best regards, The MiniMX team
A
Rating: 3 out of 5
Service to improve description of parts the colors more details would not be negligible because I received a clutch cable as well as an accelerator cable a color that I do not like too much it's bling-bling it shines It makes me think of a fairground Arctic lol
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A
Rating: 3 out of 5
Site bug that added duplicate items. Return of paid items!
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A
Rating: 3 out of 5
price a bit high
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A
Rating: 3 out of 5
meh I did not receive a notification chain the package arrived
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Rating: 3 out of 5
Fast
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Rating: 3 out of 5
Did not receive the right part
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A
Rating: 3 out of 5
Very good site but already 2 errors in items upon receipt
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Rating: 3 out of 5
good site however big scam on reinforced inner tube vee Rubber rear 14'' it is not reinforced at all exactly the same as a normal one. Very disappointed.
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Response from MiniMX
Hello, These are the references sold by VEE RUBBER, would you like an exchange for Kenda or Michelin? Best regards, Mini MX