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A
Rating: 3 out of 5
Website that is not up to date Order a motorcycle available on the site and receive a call saying otherwise
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 545 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1 and 3 stars
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Rating: 3 out of 5
Small color error of my selector upon receipt of the package but quite quick return. The customer service is top-notch. The quality and finish of the cheaper parts sometimes leave something to be desired (first price throttle grip: I had to increase the diameter of my universal handlebar with tape to be able to tighten it. Good overall
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A
Rating: 1 out of 5
I am giving this rating because I can no longer connect to minimx from my laptop as it tells me that the certificate to access the site is not valid and I am also disappointed with the rear wheel with a rotten inner tube.
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Response from MiniMX
Hello, Please request a password, it should work. Do not hesitate to contact us if the problem persists. Regarding your inner tube, please check the tire pressure before the first use (for example: a valve puncture of the inner tube is typical of under-inflation of the tire). A commercial gesture is available on your Mini MX online account. Best regards, Mini MX
A
Rating: 3 out of 5
An item delivered not in accordance with the order
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A
Rating: 3 out of 5
Very good but return poorly handled
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A
Rating: 1 out of 5
Order 92629 Dirt Bike 140 At delivery, fuel filter pierced, I didn't want to bother, I changed it MYSELF. First outing of my son, after 5 minutes he loses the air filter, the rubber completely torn. Second outing, it won't start.... spark plug dead which I changed MYSELF. Yesterday, it seems and comes back with the broken chain..... today I call customer service and they explain to me that it's normal and that I bought a dirt bike for less than 1000€ and that the manufacturer must save somewhere?!??? I am very, very disappointed and very angry as a customer. How can you have such a discourse with a customer who spent 1000€, VAT + delivery included, it's a shame and I'm told that they might send me a chain but that it won't help to put it back because it will break again. What should I think of your product?! I think especially that you must be making a very good turnover in spare parts...
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Response from MiniMX
Hello, You contacted our customer service regarding a problem with your air filter, we replaced it for you. Today you are contacting us about your chain that broke. As we state in our user manual, it is imperative to check your chain tension before each outing to avoid this type of premature breakage. The chains mounted on the Drift are of good quality and are the same as those fitted on the YCF Factory SP3 models, for example. Our after-sales service will send you a new chain and we strongly recommend that you check your tensions to avoid this type of mishap in the future. We remain at your complete disposal. Best regards, The MiniMX team
A
Rating: 3 out of 5
The description specifies: delivered without pin attachment, so I order a lock in addition. The delivered pin is provided with its attachment (lock)! A lock ordered for nothing...
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A
Rating: 3 out of 5
Sites with reasonable and attractive prices but should still improve their descriptions
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A
Rating: 3 out of 5
For spare parts, fast shipping. However, for larger orders like pit bike gunshot. You really need to review your logistics (tracking of the package, delivery person's phone number, appointment for delivery).
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A
Rating: 3 out of 5
Too bad the box didn't change anything ... 40 euros wasted ...
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A
Rating: 3 out of 5
nothing went as it should ... disappointed
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Rating: 3 out of 5
The items are not described enough
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Rating: 3 out of 5
Fast but small issue
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A
Rating: 3 out of 5
the delivery is longer than indicated on the site, I went directly to pick up the package from the carrier
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A
Rating: 1 out of 5
I needed a chain with 140 links. A search via Google brought me to minimx. Description of the chain: CHAINE VPARTS 420 - 140 LINKS. Upon receipt, it only has 120 links. After contacting customer service, I was told that it was a description error and that exceptionally I would be refunded but that the shipping costs are at my expense. So I have 6€ for shipping and 8€ for a chain that is worth 15... They write anything in the description and do not take responsibility for the full return.
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Response from MiniMX
Hello, Our chain is compatible for PIT BIKE as we specialize in PIT BIKE. They are only compatible for PIT BIKE, the product delivered is in accordance with the assembly intended for Pit Bike. Look to 24MX/Motoblouz for your motorcycle parts purchases and not on a Pit Bike site. Best regards, Mini MX
A
Rating: 3 out of 5
Not bad
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A
Rating: 3 out of 5
THE SITE IS WELL DONE
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A
Rating: 3 out of 5
No screws delivered with
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A
Rating: 3 out of 5
Well, a lot of things available but: the descriptions are poorly copied and pasted, the dimensions given in the title do not match the specifications. I find that the after-sales service is light, there are no real solutions provided to the problem; otherwise, a team is available to answer questions! The discount point system works so-so.
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Response from MiniMX
Hello, Thank you for your feedback, can you let us know which description(s) you find incomplete so we can make modifications? Regarding the after-sales service, what problem(s) did you encounter? A workshop is available if you need to discuss with specialists. We remain at your complete disposal at 0972390537. Best regards, Mini MX
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Rating: 3 out of 5
Average
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Rating: 3 out of 5
Very good site. Many good parts, unfortunately I find the customer service a bit limited but reasonable.
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A
Rating: 3 out of 5
Good site, and fast, but please advise customers well to avoid returns.
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A
Rating: 3 out of 5
Everything in this store.
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A
Rating: 3 out of 5
A good site.
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A
Rating: 3 out of 5
Good site overall, delivery time correct.
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A
Rating: 1 out of 5
Not the right one and email sent to cancel and no news received
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Response from MiniMX
Hello, After verification, we did not receive your email. Our customer service could not intervene on your request. You can of course return any product that does not suit you for a credit or refund.
A
Rating: 3 out of 5
Too much waiting after stocks that are always out on certain items.
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Rating: 3 out of 5
A lot of waiting time to receive my order!
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A
Rating: 3 out of 5
You should have more information about the parts otherwise good quality.
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A
Rating: 3 out of 5
Missing items in the order, I am still waiting for a response about the bag, and maybe a defective part.
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A
Rating: 3 out of 5
I have a CR-Z and it is difficult to find parts for CR-Z. The tire dimensions on the site did not match those on my worn tire: a hassle for a novice. Otherwise, I am satisfied with the received parts.
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Rating: 3 out of 5
The site is good but in my case, impossible to get a front fender separately, you have to buy the complete plastic kit, or the site redirects you to an equivalent....which is much bigger!
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Rating: 3 out of 5
Reliable site.
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Rating: 1 out of 5
Not great
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Rating: 3 out of 5
Quick refund but forgot my gifts twice @#!
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Rating: 3 out of 5
Fast
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Rating: 3 out of 5
Delivery times not respected and a received part was broken. However, there is excellent follow-up.
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Rating: 3 out of 5
False information following a request from me by email.
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Rating: 3 out of 5
Order received at the wrong place and no email received to warn. And some parts received are terrible.. chain that breaks after 15 minutes, I took the same one and the same thing happened after 30 minutes. The gold rims are not the same shade. Otherwise, the rest is great.
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A
Rating: 1 out of 5
The packages do not arrive on time
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Response from MiniMX
Hello, Following your order placed at 21:56 on 29/06, it was shipped the next day at 13:51. The colissimo delivery times are 48h/72h not guaranteed, as they are the cheapest. We offer 24h delivery via TNT Guaranteed for next day delivery. Sportingly, Mini MX