The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
wrong parts arrived the gift that was offered was not the right one
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Response from MiniMX
Hello, Thank you for your comment, sorry for the error on your gift 'stickers' the stickers are placed in bins, it can happen that some got mixed up. Nevertheless, your order for your ordered parts is correct and the feedback is mainly requested on your ordered parts, the gifts are additional :). Best regards, Mini MX
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Rating: 3 out of 5
Lack of rigor in order tracking.
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Rating: 3 out of 5
Your site is great but what I received was not exactly what I ordered. Clutch cable of (1020 instead of 1050)
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Rating: 3 out of 5
The deadlines of the site are not always respected, and the quality of the products is not always excellent.
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Rating: 1 out of 5
Complete cylinder head ordered, delivered without rockers and I had to pay for the rockers or try to get a refund! Not normal!
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Response from MiniMX
Hello, Indeed the cylinder heads we received during our last shipment were delivered to us without the rockers. We have sent you a prepaid Colissimo voucher to return the cylinder head at no cost to you. You will be fully refunded for your order. Please excuse us for the inconvenience caused, we are doing our best to ensure that this kind of situation does not happen again in the future. Best regards from the entire MiniMx team. Sportively MiniMx
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Rating: 3 out of 5
Cool
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Rating: 3 out of 5
Delivery times are great, but when it comes to making a return, you shouldn't be in a hurry.
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Response from MiniMX
Hello, thank you for your feedback, indeed currently understaffed during the summer periods we are doing our best to process all requests as quickly as possible. I apologize for this inconvenience. Best regards, Mini MX
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Rating: 3 out of 5
It's a very good reliable site
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Rating: 3 out of 5
REACTIVE. FAST. BUT SMALL ADJUSTMENT AND QUALITY ISSUES ON SOME PARTS
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Rating: 1 out of 5
Order placed on the 21st still not received
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Response from MiniMX
Hello, Please excuse us for the delivery delays of your order. Your order placed on the evening of July 21st was shipped on the morning of July 22nd from our warehouse. Our carrier Colissimo has indeed delayed the delivery of your order for a reason we do not know. A complaint has been made. I invite you to contact our customer service at [email protected] to recover a voucher allowing you to have your next shipping costs waived. Please again accept our sincerest apologies, Sportively the MiniMx customer service
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Rating: 3 out of 5
Good and practical but disappointed not to have received my birthday discount voucher
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Rating: 1 out of 5
Site with many bugs and always issues with credits
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Response from MiniMX
Hello, What problem and bugs did you encounter? To improve our services, we would appreciate it if you could report the bugs during your order. However, I note that the delivery of this order was made within the deadlines and we hope that the products meet your expectations. Best regards, Mini MX
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Rating: 3 out of 5
First order on the site a bit disappointed because I received a broken part but otherwise good for the delivery, it's fast
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Rating: 3 out of 5
Good site
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Rating: 3 out of 5
compliant
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Rating: 3 out of 5
lack of detail for some products
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Rating: 3 out of 5
very good product accelerator cable a bit hard to adjust and more play in the handle but otherwise perfect
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Rating: 3 out of 5
fast service
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Rating: 3 out of 5
good
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Rating: 3 out of 5
Satisfied, too bad for the sticker that I did not receive
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Response from MiniMX
Hello, On behalf of the team, I wanted to say that we are sorry for forgetting the stickers. For your next order, enter the code "3stickers" and you will receive a batch of MiniMx stickers. Best regards, Matthieu MiniMx
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Rating: 3 out of 5
The delivery is too slow
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Rating: 1 out of 5
The site is great but my delivery person delivered the package without any signature and allowed himself to throw the motor over the gate which generated an impossibility to install it because the motor leaks. As a result, we are still in the process of receiving a new one, it's a disaster but they still deduct the payment anyway
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Response from MiniMX
Hello, The shipment of the motor was carried out directly by our supplier, we apologize for the inconvenience caused and are quickly taking the necessary steps to arrange a return and a new shipment. Remaining at your disposal at 0972390537. Mini MX
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Rating: 3 out of 5
I placed an order but the ignition is faulty
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Rating: 3 out of 5
good
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Rating: 3 out of 5
average for now. because I returned a 32cm for a 275cm; and they returned the 32cm to me. so waiting for feedback because after a call, I was told to return it and that they would send me the 27 cm
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Rating: 3 out of 5
Commercial
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Rating: 3 out of 5
This site is good
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Rating: 3 out of 5
Waiting time too long. Motorcycle ordered at the end of April, arrived in June due to restock issues. Regarding assembly, no instruction manual.
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Rating: 1 out of 5
Very very bad not even able to send the right order
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Rating: 3 out of 5
correct and compliant product, despite a small issue with the pad on the front brake caliper. however, a big issue with the delivery time!! + 1 month and a half due to multiple delays.
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Rating: 1 out of 5
No description because the fixings to attach the output pinion are missing
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Rating: 3 out of 5
Hello, I put 3 stars because when I received my order the packaging of the package was terrible.. (holes in the cardboard, crumpled cardboard.) so I didn't appreciate it much. Otherwise, the ordered parts are very good and I am happy with them. Thank you.
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Rating: 3 out of 5
Order handling galley for 15 days. Alexandre at the switchboard managed to turn things around within 24 hours after a phone call! Phew!!!!
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Rating: 3 out of 5
Good customer service but delay on a pre-order scheduled 2 weeks earlier.
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Rating: 1 out of 5
Good products with bad order preparers
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Rating: 1 out of 5
Too long the transport I ordered 4 screws I received them and none are the same size and 2 bolts for screws you will never see me again
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Response from MiniMX
Hello, We apologize for the delay, Monday being a holiday your package could only be delivered on Tuesday, May 17th. Regarding the engine support shafts, they are 112mm and 118mm shafts, so two different sizes of shafts, in case these shafts do not suit you, you can return them to us within 14 days after your delivery. Remaining at your disposal at 0972390537. Sportively, Mini MX
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Rating: 3 out of 5
Error in my order.
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Rating: 1 out of 5
1 package never arrived and 1 incomplete return, and the carrier does not respect the deadlines. TNT even declared the package delivered on Friday, May 13, 2016, while the delivery was made after a follow-up on the 17th! However, I appreciated the follow-up from the minimix team.
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Rating: 1 out of 5
No deadlines were respected, customer service is terrible. No commercial gesture, really disappointed!
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Response from MiniMX
Hello, We kindly ask you to excuse us for the delivery delay; however, delivery times for Belgium can sometimes differ from French deadlines of 48H/72H. Some deliveries can take up to 10 days and be disrupted by shipping outside of FRANCE Colissimo. Your package was delivered as per the COLISSIMO EXPERT INTERNATIONAL tracking. To respond quickly to your request, please do not hesitate to contact us by phone at 0972390537 (+33 France indication). Best regards, Mini MX
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Rating: 3 out of 5
Correct but poorly suited for tablets/phones.
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