The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
10 parts ordered 4 that did not fit (1 brake disc too large, disc fixing screws unsuitable for the disc, a chain roller too large and handle grips too small)
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Response from MiniMX
Hello, The dimensions of the discs are indicated on the product sheet, indeed a 210mm disc is too large for the rear, you need a 190mm. On the product sheet of the rear brake kit, you can add an option for a 190mm brake disc. However, if your products do not fit, you can return your items, contact us at 0972390537. Remaining at your complete disposal for any compatibility questions. Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
Average but be careful with orders because the big poke on the iron cage around my dirt, that's it
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Rating: 3 out of 5
Quality and speed!!
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Acheteur Vérifié
Rating: 1 out of 5
Black footpegs ordered and I received raw steel footpegs (cheaper than the black ones)
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Response from MiniMX
Hello, The reference shipped seems to be the correct one, do you have a photo to send again by email to [email protected]? We only have a selection of steel footpegs in our catalog, either metal gray or black steel. Remaining at your disposal at 0972390537. Sportively, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
I received the right side but parts were loose in the box, the screws were all over the place! The brake levers are really crap! The KLX fairings do not fit my bike (bad manufacturing) and strangely the site no longer responds to my emails!! Very bad impression of this site! I will not order from you again, be careful!
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Response from MiniMX
Hello, We sincerely apologize for the inconvenience regarding the packaging of the box and we are taking the necessary steps to report the information to the preparers. If possible, please send us a photo of the packaging to support our request. Regarding the plastics, we have your request in progress, email responses can sometimes take 48 hours (especially after weekends) due to a large number of emails to process, and we strive to handle them as quickly as possible. You can also contact us more quickly by phone at 0972390537. Regarding the returnable levers, please also attach a photo by email as we currently have no record of this product. If your products do not suit you, you can return them for an exchange/refund/store credit. Remaining at your disposal quickly by phone at 0972390537. Sportively, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
Very good customer service but poor quality parts.
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Acheteur Vérifié
Rating: 3 out of 5
after-sales service to be significantly improved
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Acheteur Vérifié
Rating: 1 out of 5
On several products ordered in 2 orders, I notice that when it is not expensive, it is not great. For the seat and the fairings, I am a bit disappointed but it's okay, I managed to assemble everything and the decoration kit is very pretty. However, the chain kit roller I received is cracked, I am furious. Moreover, it is this part that really annoyed me for all the little defects of the others which are honestly not too bad for the price. And since I have to pay half the price of the part to return it, well I will just sit on it. The part is now a decoration on my workbench in the garage. Honestly, I will try another site because I am disgusted.
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Response from MiniMX
Hello, Thank you for your feedback which allows the MiniMx site to improve. Your disappointment regarding the seat and fairings comes from the fact that you ordered the wrong reference? You mentioned receiving the cracked chain roller, have you contacted our customer service at 09 72 39 05 37 so they can find a solution for this problem? All our items are checked before shipping, it may happen that some items get damaged during transport, if that is the case we can take care of the roller you received at no cost to you. If in the future this exceptional situation were to happen again, do not hesitate to contact our after-sales service by email at [email protected] or by phone at 09 72 39 05 37. We remain at your disposal, Sportively, The MiniMx customer service
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Acheteur Vérifié
Rating: 3 out of 5
nothing
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Acheteur Vérifié
Rating: 1 out of 5
I received my order 2 days after the expected deadline (72h), my cylinder head has a dent as well as the piston, not great but when buying new products I don't find that normal. In short, I will not order from this site again.
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Response from MiniMX
Hello, You placed your order on Sunday, October 11, the weekend our warehouse being closed, your order was prepared and shipped on Monday 12 in the morning. Our transport partner Colissimo indeed encountered difficulties in delivering your package on time to your delivery point. They did not respect the 72h delivery deadlines. You can therefore contact our customer service at 09 72 39 05 37 to file a complaint about the delivery times, they can offer you a commercial gesture. Regarding the condition of your parts upon receipt, our transport partners do not always take care of our packages. Despite all the precautions we take (individual packaging of items, reinforced cardboard, bubble wrap in the box, etc.), it may happen that items arrive damaged. All our parts are checked before shipping, and all are in new condition. Can you send photos of the items you received to [email protected] to show the damage to your items? We take your feedback into account, and we will double our efforts to protect the parts during transport. We remain at your disposal, Sportively MiniMx
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Acheteur Vérifié
Rating: 3 out of 5
Good telephone reception. However, they do not respond to emails. The size of the jets is not indicated in the description nor the dimensions of the carb (could do better!)
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Acheteur Vérifié
Rating: 1 out of 5
Very bad, crf50 fairings purchased. They arrived bent and scratched all along. Thank you for making me buy used at the price of new.
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Response from MiniMX
Hello, we do not sell used parts, all our products are new, however it may happen that some parts were damaged during transport or packaging, can you send us a photo to [email protected] to process your after-sales request as quickly as possible. Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
I received scratched clamps without packaging, and threaded on one side, in other words used, I find this quite pathetic. I received a 5 euro voucher as compensation.
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Response from MiniMX
Hello, We sincerely apologize for the inconvenience. We only sell new parts, however it may happen that parts were damaged during transport or were damaged at the factory. The return of this product would have been 100% covered for an exchange if the commercial gesture did not suit you. Remaining at your disposal at 0972390537. Sportively, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
Delivery error on THEIR part and I was offered to pay 6 euros more to receive my package a week later! Shameful
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Response from MiniMX
Hello, The package was returned to us by Colissimo due to an address error, the additional 6€ was agreed upon by phone to offer you a delivery on Saturday morning at your request via TNT, the TNT shipment being 11.9€, it was offered to you at 6€ to satisfy your request (Saturday delivery imperative). We apologize for the inconvenience caused by the Colissimo carrier. Sportively, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
Not easy to use
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Acheteur Vérifié
Rating: 3 out of 5
I asked a question about VAT and I did not get a response
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Acheteur Vérifié
Rating: 3 out of 5
the packaging is not great,
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Acheteur Vérifié
Rating: 1 out of 5
Very disappointing on your part despite many orders placed, no gifts or stickers or anything, random quality parts
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Response from MiniMX
Hello, On Mini MX you now have loyalty points for each order, also the possibility of selecting gifts based on current offers for purchases of 80€, currently keychains, glasses, sticker sheets, etc. In orders, we include Mini MX 3M stickers and posters. We try to satisfy our customers and thank them for their loyalty. Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
delivery speed, good value for money.
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Acheteur Vérifié
Rating: 3 out of 5
the site is well made, but the description of some products is incomplete which leads to duplicates or, conversely, to shortages. fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
not very happy with my order once validated I receive an email saying out of stock I wouldn't have ordered it if I had been aware of it from the start the order is not very honest!!!
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Acheteur Vérifié
Rating: 3 out of 5
correct waiting time, package conforms to the order but some products are of poor quality I would have liked to know, even if it means paying more I prefer quality
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Acheteur Vérifié
Rating: 3 out of 5
Good for prices but average for the quality of the shipment
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Acheteur Vérifié
Rating: 3 out of 5
I received my order but instead of a gearbox output pin lock I received a protection plate so now I have to wait again I don't know how long to be able to turn... But otherwise nothing to complain about
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Response from MiniMX
Hello, The pin lock is not delivered with the gearbox output pin (noted in red on the product sheet), indeed a packaging error from the supplier occurred which explains why you received the crown plate. We apologize for the inconvenience and remain at your disposal at 0972390537. Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
very bad site and very expensive shipping fees
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Response from MiniMX
Hello, Following our phone call, we remind you again that you can return the parts for an exchange, store credit, or refund without any problem regarding the tank. We hope we have been able to respond to your request and remain at your disposal at 0972390537. Regarding shipping fees, they are free at relay points for purchases over 59€ and 80€ at home, your amount is 56€ which is why shipping fees did not show as 'FREE'. Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
not bad overall
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Acheteur Vérifié
Rating: 3 out of 5
Good price good choice but unfortunately really too little information on the products
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Acheteur Vérifié
Rating: 3 out of 5
Paper oil filter instead of the mesh oil filter but that doesn't pose too much of a problem, the order was prepared in a timely manner however the delivery side is a mess paying €11.90 in shipping fees to receive the package in 24 hours the delivery person never came didn't even bother to call but left the package in a relay point a shame from TnT!!
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Acheteur Vérifié
Rating: 3 out of 5
Delivery times too long
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Acheteur Vérifié
Rating: 3 out of 5
Reliable site delivery times very correct, just lacking choice on cross gloves.
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Response from MiniMX
Hello, thank you for your comment which helps the MiniMx site to be better. I invite you to look again at the GLOVES section of MiniMx, we have recently added about ten new models for the 2016 range. This section currently has 25 models. Hoping to have met your expectations. Sportingly MiniMx
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Acheteur Vérifié
Rating: 3 out of 5
Missing screws for a part the brake pedal and the clutch lever was scratched
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Acheteur Vérifié
Rating: 3 out of 5
Too bad they don't adjust shipping costs when ordering very small items, paying full price for a rubber shim is average. Other than that, nothing to report
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Acheteur Vérifié
Rating: 3 out of 5
Lack of information on the compatibility of parts (especially when it says compatible with all models and it doesn't fit...)
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Acheteur Vérifié
Rating: 1 out of 5
nothing else to say bad
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Response from MiniMX
Hello, To better understand your opinion, can you provide us with more information? Is your black KLX seat and your electrical harness incompatible with your Pit Bike? We can possibly help you with the wiring connections of the harness to your engine, and check the compatibility of your Pit Bike with the KLX seat. Remaining at your complete disposal at 0972390537. Sportively, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
I ordered a 14' front rim. It is a pity that the site does not specify that you need to order the adaptable spacers at the same time. which caused me to make 2 orders and pay 1 extra shipping fee.
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Acheteur Vérifié
Rating: 1 out of 5
Package should arrive within 48 to 72 hours while the package still hasn't arrived
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Response from MiniMX
Hello, Your order concerns a delivery to the island of Reunion, indeed the delivery times are 6 to 10 days depending on Colissimo (following checks and customs clearance times), the 48H/72H delivery times concern shipments on the territory (mainland France), your package was delivered according to the Colissimo deadline. Remaining at your disposal at 0972390537. Sportively, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
Site, delivery time: excellent! Packaging and correspondence of products: average
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Acheteur Vérifié
Rating: 3 out of 5
Good
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Acheteur Vérifié
Rating: 3 out of 5
I have all my good bikes
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Acheteur Vérifié
Rating: 3 out of 5
Very disappointed with this order, front tire punctured even before taking it out of the box, which was also in a deplorable state, too fragile for what it is, the selected gift was not delivered to me (rockstar sticker sheet), in short after inspecting the tire, defect on the contact with the rim, repaired since, otherwise another issue, the product description is false the rear wheel does not fit on minimx pit bikes, once again, adaptation on my part. to summarize one more issue like that and I will no longer be your customer.
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