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A
Rating: 3 out of 5
Wrong parts sent, the ordered parts are not the ones received!!!
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 545 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1 and 3 stars
Reset filtersA
Rating: 3 out of 5
The order was quick BUT I did not receive the correct size of my steering axle for my dirt bike, so I was disappointed, they sent it back to me and it was the correct size but it took 2 weeks before my correct axle was at home, so please improve your supplier, thank you
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A
Rating: 3 out of 5
Not the same parts as in the photos
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A
Rating: 3 out of 5
Selector of average quality and exorbitant shipping costs
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Response from MiniMX
Hello, Your order apparently concerns a decoration kit, regarding shipping costs we try to offer the best possible rates, the cheapest being €5.9 at a relay point for a package. Remaining at your complete disposal 09.72.39.05.37. Best regards, Mini MX
A
Rating: 1 out of 5
I had never had any issues with this site. But this time very disappointed, part not received, no one did anything. Paying for a part and not having it is not normal
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Response from MiniMX
Hello, We have not recorded any customer service file, in order to resolve your dispute can you inform us of the missing product from your order? Best regards, Mini MX
A
Rating: 3 out of 5
The order was indeed received, but it took a phone intervention after 9 days to activate the delivery, and moreover, I had to justify my identity at the relay point, there was an error, the name was incorrect, Have a nice day.
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A
Rating: 3 out of 5
It's a shame that the relay points have not been updated...
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A
Rating: 3 out of 5
Some parts do not fit on the dirt bike and we cannot return them if the packaging is not good, we have to pay for the return if we want others, it's a shame, and the biggest shame is that the loyalty points are only valid for one day, it's very poorly thought out but very good delivery product packaging
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Response from MiniMX
Hello, We accept all spare parts, of course in their new condition as they are intended to be resold. Return shipping costs are at your expense (unless it is a preparation error, of course), loyalty points are not valid for 1 day but for 1 year, the date if you look is dated until 2016. :-) Remaining also at your disposal at 09.72.39.05.37. Best regards, Mini MX
A
Rating: 3 out of 5
Quality is not often up to par. I would prefer to pay a little more but have good products
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A
Rating: 3 out of 5
Information not necessarily reliable... Fast shipping.
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A
Rating: 3 out of 5
Deadline respected but products of poor quality most of the time. I would like to have the choice of good products
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A
Rating: 3 out of 5
It's a shame the rubber is missing on the exhaust mounting ring when it is included in the description
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Response from MiniMX
Hello, Sorry for the inconvenience, I have made a request for it to reach you as soon as possible. Remaining at your disposal at 09.72.39.05.37. Best regards, Mini MX
A
Rating: 3 out of 5
so far I have been happy with my orders, the last one being more disappointing ...
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A
Rating: 3 out of 5
clear and functional
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A
Rating: 3 out of 5
Order received on time. Good products.
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A
Rating: 3 out of 5
Great site
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A
Rating: 3 out of 5
Problem with my order I did not receive the correct exhaust line
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A
Rating: 3 out of 5
good
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A
Rating: 3 out of 5
Good
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A
Rating: 3 out of 5
some references are missing, for example: tensioner rollers for timing chain, brake and clutch lever screws.
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A
Rating: 3 out of 5
I like this site
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A
Rating: 1 out of 5
order n°21878 good evening yesterday, the package arrived and when I opened it, I saw that the front wheel was sent to me in steel instead of aluminum as I requested. The vshock shock absorber arrived covered in oil, to the point that even the paper box is soaked in oil. I mounted the shock absorber and it does not work, there is no rebound! works only with spring.
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Response from MiniMX
Hello, Apparently an opening regarding your customer service is in progress. We remain at your disposal at 09.72.39.05.37. A solution will be proposed to you as soon as possible. Best regards, Mini MX
A
Rating: 3 out of 5
Good
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A
Rating: 3 out of 5
Average
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A
Rating: 3 out of 5
well designed
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A
Rating: 3 out of 5
Product not available. Alert received I ordered and received 15 days later a bit disappointed
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A
Rating: 3 out of 5
I had some disappointments, I don't know yet if I will order again on this site
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A
Rating: 3 out of 5
Good site
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A
Rating: 3 out of 5
Good site fast delivery
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A
Rating: 3 out of 5
It's okay
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A
Rating: 3 out of 5
Looks nice, but the identification software is too broad not precise enough
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Response from MiniMX
Hello, Following your review, we do not quite understand your comment on the 'identification software', could you provide us with more information? Best regards, Mini MX
A
Rating: 3 out of 5
nothing to say
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A
Rating: 3 out of 5
I did not receive the information that the part was delivered. Moreover, the tracking link does not work.
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Response from MiniMX
Hello, We had some technical issues with the communication of your tracking number and we apologize for that. We remain at your disposal at 09.72.39.05.37. Best regards, Mini MX
A
Rating: 3 out of 5
not bad, fast delivery.
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A
Rating: 3 out of 5
No response to the email, minimalist packaging, no copy of the invoice ... Average service once the money has been debited!
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A
Rating: 3 out of 5
good, but lacks information on orders
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A
Rating: 3 out of 5
Order received with an extra day delay, unacceptable, given the shipping cost!
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Response from MiniMX
Hello, Shipments via Colissimo are 48h/72h. Your order placed on 30/09 at 14:45 was prepared and shipped on October 1st without preparation delay, it was delivered to you on October 4th. If you want express delivery, we offer TNT services capable of delivering to you in 24h, the next day before 1pm. Remaining at your disposal at 09.72.39.05.37. Mini MX
A
Rating: 1 out of 5
I received my order on time, I had ordered a black and orange cover and I received a blue and orange one.
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Response from MiniMX
Hello, We are forwarding your complaint to customer service, in order to offer you a return and exchange of your product. We apologize for this error and remain at your disposal at 09.72.39.05.37. Best regards, Mini MX
A
Rating: 3 out of 5
good
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A
Rating: 3 out of 5
Good
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